Job summary
This post is only open for applications for individuals employed within the Hampshire and Isle of Wight NHS Care System.
Organisations within scope are as follows:
- Hampshire and Isle of Wight Integrated Care Board
- Southern Health Foundation Trust
- Portsmouth Hospitals University NHS Trust
- University Hospital Southampton
- Solent NHS Trust
- South Central Ambulance Service
- Isle of Wight NHS Trust
- Hampshire Hospitals
An exciting opportunity has arisen for a Colorectal Straight-to-Test Administrator within the Surgery Department. This role is vital in the day-to-day running of the administrative and clerical functions of the Straight-to-Test process and supporting the department /Operational Managers to ensure service is delivered.
Main duties of the job
- To assist in the smooth running of the colorectal service providing an accurate real-time master schedule for specific Consultants.
- To perform regular data quality and validation duties to maintain clean data.
- To assist in the day-to-day running of administrative and clerical functions of the Straight-to-Test process.
- Ensure a helpful and efficient service is provided to patients and staff by supervising and participating in the day-to-day activities of the department. Liaising with colleagues for coordination of diverse aspects of work and supporting team members through offering advice, guidance and support as appropriate.
- Assist the Operational Support Manager/Operational Manager with any requirements to ensure service is delivered.
About us
Here at Portsmouth Hospitals University NHS Trust, we are proud to provide expert, compassionate care for our local population. We are ranked as the third in the country for research, embedding education and training across the organisation. Our main hub is the Queen Alexandra Hospital, which is one of the largest hospitals on the south coast employing over 8,700 staff.
Our patients come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes our hospital stronger. If you share our values and our enthusiasm for getting it right for patients, colleagues, and our community, you will find a home at Portsmouth Hospitals University NHS Trust.
Job description
Job responsibilities
Specific Duties
- To assist with all new STT referrals, adding to the spreadsheet
- Ensure the referral has been entered correctly on the hospital system (PAS) and patients are discharged in a timely manner
- Monitor the STT PTL
- Ensure all referrals are monitored and tracked on the spreadsheet ensuring their whereabouts at all times
Scheduling Duties
- To provide an efficient and effective clerical support to facilitate patients accessing all clinical services provided by the department
- To monitor appointments for the team to book as required due to schedule amendments
- Identify and monitor all outstanding referrals/results are dealt within in a timely manner
- Uploading of documentation after appointments
- Managing spreadsheets inputting data
- To create and set up Nurse Led clinics
- Maintaining EReferral
- Identify and monitor all outstanding referrals/results are dealt with in a timely manner and ensure pathways are closed in a timely manner
Validation duties
- To aid with monitoring of specialty activity by helping to produce statistics for central use
- To assist in the achievement of the waiting time targets by working with the Managers to develop process
General duties
- To ensure records and information are easily accessed, accurate and that actions are taken at an appropriate time
- To ensure all communications are accurate, timely and well presented in accordance with the corporate identity
- To ensure patients' activity is protected by maintaining confidentiality when dealing with staff, patients, and the public
- To scan relevant documentation onto the relevant systems
Job description
Job responsibilities
Specific Duties
- To assist with all new STT referrals, adding to the spreadsheet
- Ensure the referral has been entered correctly on the hospital system (PAS) and patients are discharged in a timely manner
- Monitor the STT PTL
- Ensure all referrals are monitored and tracked on the spreadsheet ensuring their whereabouts at all times
Scheduling Duties
- To provide an efficient and effective clerical support to facilitate patients accessing all clinical services provided by the department
- To monitor appointments for the team to book as required due to schedule amendments
- Identify and monitor all outstanding referrals/results are dealt within in a timely manner
- Uploading of documentation after appointments
- Managing spreadsheets inputting data
- To create and set up Nurse Led clinics
- Maintaining EReferral
- Identify and monitor all outstanding referrals/results are dealt with in a timely manner and ensure pathways are closed in a timely manner
Validation duties
- To aid with monitoring of specialty activity by helping to produce statistics for central use
- To assist in the achievement of the waiting time targets by working with the Managers to develop process
General duties
- To ensure records and information are easily accessed, accurate and that actions are taken at an appropriate time
- To ensure all communications are accurate, timely and well presented in accordance with the corporate identity
- To ensure patients' activity is protected by maintaining confidentiality when dealing with staff, patients, and the public
- To scan relevant documentation onto the relevant systems
Person Specification
Qualifications
Essential
- GCSE English, Grade C or above
Experience
Essential
- Ability to demonstrate confidentiality and trustworthiness
- A willingness to be flexible and to work as part of a team
- Self-motivated
- Excellent customer service skills
- Ability to achieve a high level of accuracy while ensuring deadlines are met
- Willingness and ability to work Bank Holidays and Saturdays and overtime on occasion
- Ability to deal with clinicians, general practitioners, management, staff, patients and the general public
Skills and Knowledge
Essential
- Working knowledge of out-patient clinic preparation and delivery
- The ability to work using own initiative without supervision
- Good communication and interpersonal skills
- Computer & keyboard skills
- Working knowledge of a Patient Administration System
- Working knowledge of MS Office, including e-mail & Excel
Person Specification
Qualifications
Essential
- GCSE English, Grade C or above
Experience
Essential
- Ability to demonstrate confidentiality and trustworthiness
- A willingness to be flexible and to work as part of a team
- Self-motivated
- Excellent customer service skills
- Ability to achieve a high level of accuracy while ensuring deadlines are met
- Willingness and ability to work Bank Holidays and Saturdays and overtime on occasion
- Ability to deal with clinicians, general practitioners, management, staff, patients and the general public
Skills and Knowledge
Essential
- Working knowledge of out-patient clinic preparation and delivery
- The ability to work using own initiative without supervision
- Good communication and interpersonal skills
- Computer & keyboard skills
- Working knowledge of a Patient Administration System
- Working knowledge of MS Office, including e-mail & Excel
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
