Job summary
This post is only open for applications for individuals employed within the Hampshire and Isle of Wight NHS Care System.
Organisations with scope are as follows:
- Hampshire and Isle of Wight Integrated Care Board
- Southern Health Foundation Trust
- Portsmouth Hospitals University NHS Trust
- University Hospital Southampton
- Solent NHS Trust
- South Central Ambulance Service
- Isle of Wight NHS Trust
- Hampshire Hospitals
NHS Salary Band:Band 2
Salary:£17,906 per annum
Work Location:Queen Alexandra Hospital, Cosham
Hours per week:Part time, 30 hours per week
Contract Type: Temporary
Closing Date: 9th August 2024 (Please note: we may interview on receipt of application and the role may close before the closing date)
Do you want to make a difference to our patients? Do you thrive in a fast-paced environment? If so, we would love to hear from you.
We are seeking an enthusiastic, motivated, and flexible individual to fill our 12 month Audio Typist maternity cover. We are a dedicated team who pride ourselves in providing an excellent standard of care to our patients and supporting our wonderful clinical staff. We are a busy, forward-thinking department where teamwork is paramount and good customer care essential.
Main duties of the job
- Working as part of a team to provide admin and clerical support to MSK Outpatients Department; assist in
the smooth running of Outpatient services.
- To maintain a polite friendly and efficient service for the patients and their relatives
- To ensure data is accurately recorded.
- To be able to occasion to work flexibly and cover admin requirement across the whole MSK OPD.
Our ideal candidates will thrive in a busy, fast paced environment, enjoy dealing with a variety of people both face to face and over the telephone, be flexible to the needs of the service, and also be able to manage competing priorities efficiently.
About us
Here at Portsmouth Hospitals University NHS Trust, we are proud to provide expert, compassionate care for our local population. We are ranked as the third in the country for research, embedding education and training across the organisation. Our main hub is the Queen Alexandra Hospital, which is one of the largest hospitals on the south coast employing over 8,700 staff.
Our patients come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes our hospital stronger. If you share our values and our enthusiasm for getting it right for patients, colleagues, and our community, you will find a home at Portsmouth Hospitals University NHS Trust.
Job description
Job responsibilities
- Audio type correspondence, urgent clinic letters, manage and update excel spreadsheets according to Trust
and departmental protocols.
- Transcribe dictation to agreed deadlines as required.
- Filing hard and soft copies of all documentation.
- Distribute completed letters.
- Record nurse biologic attendance and discharges on PAS in a timely manner
- Track and outcome nurse letters on database, re issue where required.
- Communicate with other healthcare providers.
- Provide secretarial typing cover during colleagues absence.
- Track notes on the PAS system and act on any requests, distributing as required and ensuring they are
received and stored correctly within the Department.
- Always ensure the department functions effectively and efficiently.
- Ensure the needs of the service are always met, delivering effective patient care.
Job description
Job responsibilities
- Audio type correspondence, urgent clinic letters, manage and update excel spreadsheets according to Trust
and departmental protocols.
- Transcribe dictation to agreed deadlines as required.
- Filing hard and soft copies of all documentation.
- Distribute completed letters.
- Record nurse biologic attendance and discharges on PAS in a timely manner
- Track and outcome nurse letters on database, re issue where required.
- Communicate with other healthcare providers.
- Provide secretarial typing cover during colleagues absence.
- Track notes on the PAS system and act on any requests, distributing as required and ensuring they are
received and stored correctly within the Department.
- Always ensure the department functions effectively and efficiently.
- Ensure the needs of the service are always met, delivering effective patient care.
Person Specification
Qualifications
Essential
- Educated- GSCE / 'O' Level Standard or equivalent (including English Language)
Desirable
- RSA II/III Typing and/or Audio Typing or equivalent.
- Experience of working in a healthcare office environment
- Knowledge of PAS, PMI, OPD, Pathology, Radiology
- Computer literacy and keyboard skills
- Literacy and numeracy
Experience
Essential
- Previous experience of providing clerical support in a busy and challenging environment
Desirable
- 1 Year audio typing experience
Skills and Knowledge
Essential
- Ability to achieve high levels of accuracy ensuring deadlines are met
- Excellent communication, interpersonal and organisational skill
- Ability to transcribe tapes accurately
- Knowledge of medical terminology
- Able to deal/liaise with staff at all levels
- Able to prioritise and plan workload
- Confidentiality and discretion
- Able to work independently and recognise the importance of teamwork
- Strong customer service skills
Desirable
- An understanding of the political sensitivities of the Trust
- Ability to demonstrate confidentiality and trustworthiness
- A willingness to be flexible and part of a team
- Ability to juggle many priorities at one time, whilst remaining calm
- Self-motivated
- Flexibility and adaptabiltiy
Person Specification
Qualifications
Essential
- Educated- GSCE / 'O' Level Standard or equivalent (including English Language)
Desirable
- RSA II/III Typing and/or Audio Typing or equivalent.
- Experience of working in a healthcare office environment
- Knowledge of PAS, PMI, OPD, Pathology, Radiology
- Computer literacy and keyboard skills
- Literacy and numeracy
Experience
Essential
- Previous experience of providing clerical support in a busy and challenging environment
Desirable
- 1 Year audio typing experience
Skills and Knowledge
Essential
- Ability to achieve high levels of accuracy ensuring deadlines are met
- Excellent communication, interpersonal and organisational skill
- Ability to transcribe tapes accurately
- Knowledge of medical terminology
- Able to deal/liaise with staff at all levels
- Able to prioritise and plan workload
- Confidentiality and discretion
- Able to work independently and recognise the importance of teamwork
- Strong customer service skills
Desirable
- An understanding of the political sensitivities of the Trust
- Ability to demonstrate confidentiality and trustworthiness
- A willingness to be flexible and part of a team
- Ability to juggle many priorities at one time, whilst remaining calm
- Self-motivated
- Flexibility and adaptabiltiy
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
