Renal Medical Secretary

Portsmouth Hospitals University NHS Trust

Information:

This job is now closed

Job summary

The Wessex Kidney Centre are looking for an enthusiastic, caring and hard working individual to join our dedicated team of Secretaries to provide support to our Consultant Nephrologists and Nurse Specialists.

Main duties of the job

This post provides thorough and dedicated administrative/secretarial support to the Consultants Nephrologists providing a contact for patient concerns and queries, cross cover within the secretarial team, undertaking of all urgent correspondence.

About us

Here at Portsmouth Hospitals University NHS Trust, we are proud to provide expert, compassionate care for our local population. We are ranked as the third in the country for research, embedding education and training across the organisation. Our main hub is the Queen Alexandra Hospital, which is one of the largest hospitals on the south coast employing over 8,700 staff. Our patients come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes our hospital stronger. If you share our values and our enthusiasm for getting it right for patients, colleagues, and our community, you will find a home at Portsmouth Hospitals University NHS Trust

Date posted

21 March 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year

Contract

Permanent

Working pattern

Part-time

Reference number

REF325F

Job locations

Queen Alexandra Hospital

Cosham

PO6 3LY


Job description

Job responsibilities

This post provides thorough and dedicated administrative/secretarial support to the Consultants Nephrologists providing a contact for patient concerns and queries, cross cover within the secretarial team, undertaking of all urgent correspondence.

Applicants must have experience working in a busy office environment, with the ability to prioritise and ensure first class patient care is delivered at all times. You will have outstanding customer service and communication skills, ideally within a secretarial or administrative support role and should be able to work under pressure, whilst remaining calm, polite and professional. Previous experience with Portsmouth Hospital University NHS Trusts systems would be desirable, although training will be provided. Excellent IT skills would be essential.

Job description

Job responsibilities

This post provides thorough and dedicated administrative/secretarial support to the Consultants Nephrologists providing a contact for patient concerns and queries, cross cover within the secretarial team, undertaking of all urgent correspondence.

Applicants must have experience working in a busy office environment, with the ability to prioritise and ensure first class patient care is delivered at all times. You will have outstanding customer service and communication skills, ideally within a secretarial or administrative support role and should be able to work under pressure, whilst remaining calm, polite and professional. Previous experience with Portsmouth Hospital University NHS Trusts systems would be desirable, although training will be provided. Excellent IT skills would be essential.

Person Specification

Qualifications

Essential

  • RSA III (or equivalent) in typing/word processing.
  • Educated to GCSE level (or equivalent).
  • Audio typing qualification, or significant level of skill gained through experience.
  • Demonstrable varied secretarial experience, including support to a Manager/Consultant level.
  • IT experience, preferably in the use of Microsoft Office.

Desirable

  • Shorthand.

Experience

Essential

  • Working knowledge of clerical and financial procedures.
  • Strong customer service skills.

Additional criteria

Essential

  • Ability to achieve a high level of accuracy while ensuring deadlines are met.
  • Excellent communication, reception, interpersonal and organisational skills.
  • Ability to deal with clinicians, general practitioners, management, staff, patients and the general public.
  • Ability to communicate in oral and written English.
  • Ability to understand and work with financial, administrative and personnel processes and practises.

Desirable

  • With experience in medical terminology and typing.
Person Specification

Qualifications

Essential

  • RSA III (or equivalent) in typing/word processing.
  • Educated to GCSE level (or equivalent).
  • Audio typing qualification, or significant level of skill gained through experience.
  • Demonstrable varied secretarial experience, including support to a Manager/Consultant level.
  • IT experience, preferably in the use of Microsoft Office.

Desirable

  • Shorthand.

Experience

Essential

  • Working knowledge of clerical and financial procedures.
  • Strong customer service skills.

Additional criteria

Essential

  • Ability to achieve a high level of accuracy while ensuring deadlines are met.
  • Excellent communication, reception, interpersonal and organisational skills.
  • Ability to deal with clinicians, general practitioners, management, staff, patients and the general public.
  • Ability to communicate in oral and written English.
  • Ability to understand and work with financial, administrative and personnel processes and practises.

Desirable

  • With experience in medical terminology and typing.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Portsmouth Hospitals University NHS Trust

Address

Queen Alexandra Hospital

Cosham

PO6 3LY


Employer's website

https://www.porthosp.nhs.uk/work-for-us/ (Opens in a new tab)


Employer details

Employer name

Portsmouth Hospitals University NHS Trust

Address

Queen Alexandra Hospital

Cosham

PO6 3LY


Employer's website

https://www.porthosp.nhs.uk/work-for-us/ (Opens in a new tab)


For questions about the job, contact:

Hiring Manger

Jane Elmes

Jane.Elmes@porthosp.nhs.uk

Date posted

21 March 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year

Contract

Permanent

Working pattern

Part-time

Reference number

REF325F

Job locations

Queen Alexandra Hospital

Cosham

PO6 3LY


Supporting documents

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