Job summary
Calling all Administrators!
Our Team is expanding and we are recruiting for a fantastic opportunity here within our Imaging Admin Team at Portsmouth Hospital University NHS Trust.
You will be able to utilise your great administrative duties in this busy role based on site. You will possess excellent attention to detail to ensure safe administration of Diagnostic Imaging Administration functions. The duties will also involve dealing with enquiries from Patients, Doctors, managers and other staff groups. It will be important that you are keen to demonstrate your customer service skills.
It is a truly exciting time to be a part of this vital, busy, happy team and we cannot wait to receive your application! If you love the sound of this job, do not delay, apply today!
Main duties of the job
Key Responsibilities
To work within a team to support the smooth running of the PHT Diagnostic Imaging administration functions
To identify and highlight opportunities for improved working processes
To ensure appropriate booking of clinic lists
To provide a high standard of service for patients
Enter and update patient information on PAS and RIS as required
Contact patients by letter or telephone to arrange appointment
About us
Here at Portsmouth Hospitals University NHS Trust, we are proud to provide expert, compassionate care for our local population. We are ranked as the third in the country for research, embedding education and training across the organisation. Our main hub is the Queen Alexandra Hospital, which is one of the largest hospitals on the south coast employing over 8,700 staff.
Our patients come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes our hospital stronger. If you share our values and our enthusiasm for getting it right for patients, colleagues, and our community, you will find a home at Portsmouth Hospitals University NHS Trust
Job description
Job responsibilities
Proactively and positively contribute to the successful overall performance of the Trust.
Deliver excellent levels of customer service to all patients/visitors and staff at the Trust.
Develop effective ways of working and create strong partnerships and relationships with all stakeholders to support the implementation of the Governments policies on Health.
Develop an organisational culture that fosters collaborative working among all staff groups, to ensure a focused commitment to delivering quality services and outcomes.
Act as an advocate for the Trust & its contribution to the Health Service arena through creating effective partnerships and relationships with internal and external stakeholders.
Comply with corporate governance structure in keeping with the principles and standards set out by the Trust.
Support the Trust culture of collaborative, flexible cross-team working and commitment to delivering quality services and outcomes, which support the Governments policies on public health.
If your employment is to a post that requires you to be registered with a professional body, the continuation of your employment is conditional upon you continuing to be registered with the appropriate professional body. The Trust will require evidence of current registration.
In compliance with the Trust's practices and procedures associated with the control of infection, you are required to:
Job description
Job responsibilities
Proactively and positively contribute to the successful overall performance of the Trust.
Deliver excellent levels of customer service to all patients/visitors and staff at the Trust.
Develop effective ways of working and create strong partnerships and relationships with all stakeholders to support the implementation of the Governments policies on Health.
Develop an organisational culture that fosters collaborative working among all staff groups, to ensure a focused commitment to delivering quality services and outcomes.
Act as an advocate for the Trust & its contribution to the Health Service arena through creating effective partnerships and relationships with internal and external stakeholders.
Comply with corporate governance structure in keeping with the principles and standards set out by the Trust.
Support the Trust culture of collaborative, flexible cross-team working and commitment to delivering quality services and outcomes, which support the Governments policies on public health.
If your employment is to a post that requires you to be registered with a professional body, the continuation of your employment is conditional upon you continuing to be registered with the appropriate professional body. The Trust will require evidence of current registration.
In compliance with the Trust's practices and procedures associated with the control of infection, you are required to:
Person Specification
Qualifications
Essential
Experience
Essential
- Experience of working in a busy and challenging environment or equivalent applied learning
Desirable
- Experience of working in a healthcare office environment
- Knowledge of PAS, PMI, OPD, Pathology, Radiology (training will be provided)
Person Specification
Qualifications
Essential
Experience
Essential
- Experience of working in a busy and challenging environment or equivalent applied learning
Desirable
- Experience of working in a healthcare office environment
- Knowledge of PAS, PMI, OPD, Pathology, Radiology (training will be provided)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.