Investigating Officer

Job summary

Are you a skilled communicator that enjoys getting to the crux of the matter?

Can you easily build rapport with staff in sensitive situations?

Do you enjoy keeping up to date with employment law?

Are you able to plan, organise employee investigations and interview staff with a compassionate approach, remaining neutral and confidential, whilst acting on risk to keep staff and the organisation safe?

We are looking for Investigation Officers to work on a bank contract to investigate employee relations issues. This means you will be able to work flexibly, with no specified hours. We will call you when we have work, and you can accept when it suits you to do the work. Most of the work can be undertaken remotely with meetings held on video conferencing facilities.

Main duties of the job

To lead on investigating employee relations issues as assigned by the requesting Manager/Senior People and OD Business Partner/People and Relationship Team including highly complex and highly sensitive investigations of varying nature, in conjunction with the Trust's Policies and Procedures (e.g., Disciplinary, Respect and Resolution, Raising Concerns).

To plan and co-ordinate (potentially several simultaneous) investigations and conduct interviews ensuring that timescales are met, in accordance with the relevant policies and availability of witnesses, this includes co-ordinating several diaries, venues, documents etc.

To interview accused/complainants/witnesses in a fair, unbiased, compassionate, and non-judgmental manner.

To recognise that interviewees may be guarded and uncooperative, emotional, angry, or upset and skilfully manage any hostile, emotive atmosphere.

To prepare detailed formal Investigation Reports following each investigation in line with Trust policies.

To attend and present information at internal formal hearings, appeals and if required, externally at Employment Tribunal Hearings, which may be complex and contentious.

The ability to speak Welsh is desirable for this role; Welsh and/or English speakers are equally welcome to apply.

About us

Here at Velindre University NHS Trust we are extremely proud of the specialist services we provide across the whole of Wales in our cutting-edge Velindre Cancer Centre and ouraward-winning Welsh Blood Service, as well as the expertise of our corporate functions that bring the two divisions together. We are also fortunate to host the NHS Wales Shared Services Partnership and Health Technology Wales and have developed strong partnership working with these expert services.

Formed in 1999, the Trust has a dedicated workforce that continuously strives to provide the key principles of prudent healthcare through a wide array of roles. We play a vital role in the communities we support and have ambitious plans for the future to continue to improve the services we deliver. We strive to maintain our core values in everything we do by being; accountable, bold, caring and dynamic, and ensuring the best possible care for our patients and donors.

If you want to work for an organisation that prides itself on making a real difference and offers exciting career opportunities then Velindre University NHS Trust is the place for you.

Visit our website to find out more https://velindre.nhs.wales/