Job summary
An exciting opportunity has arisen within the Velindre Health Records Department as an Outpatient Receptionist. To work as a member of the Health Records team with a focus on Outpatient services. The post holder will carry out reception, clerical and any relevant non-clinical duties which assist the Health Records, Outpatient, medical staff and patients.
Main duties of the job
The post will also involve carrying out administration duties.
By the nature of the duties, the post holder will be required to maintain strict confidentiality and will be expected to deal with staff, patients, carers and relatives with courtesy and discretion at all times.
The ability to speak Welsh is essential for this post
About us
Here atVelindre University NHS Trustwe are extremely proud of the specialist services we provide across the whole of Wales in ourcutting-edgeVelindre Cancer Centreand ouraward-winningWelsh Blood Service, as well as the expertise of our corporate functions that bring the two divisions together. We are also fortunate to host theNHS Wales Shared Services PartnershipandHealth Technology Walesand have developed strong partnership working with these expert services.
Formed in 1999, the Trust has a dedicated workforce that continuously strives to provide the key principles of prudent healthcare through a wide array of roles. We play a vital role in the communities we support and have ambitious plans for the future to continue to improve the services we deliver. We strive to maintain our core values in everything we do by being; accountable, bold, caring and dynamic, and ensuring the best possible care for our patients and donors.
If you want to work for an organisation that prides itself on making a real difference and offers exciting career opportunities then Velindre University NHS Trust is the place for you.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Job description
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications
Essential
- 5 GCSE
- Demonstrate good knowledge of Health and Safety
- Team player
Desirable
- Appropriate NVQ in administration / Customer Care
- Excellent keyboard skills
Communication
Essential
- Ability to speak Welsh to Level 3
Experience
Essential
- General Office Duties
- Experience of working with the Public
- Working knowledge of computer
- Experience of working with Microsoft office applications
- Telephone / Reception Duties
Desirable
- Previous NHS experience or dealing with the general public
- IT knowledge i.e. use of other packages and databases
- Knowledge of WPAS and WCP
Aptitude and Abilities
Essential
- Able to work with minimum supervision.
- Ability to use own initiative when appropriate.
- Good Interpersonal skills
- Ability to work to deadlines
- Excellent communication skills
- IT Skills - Excel, Word
- Excellent Organisational skills
Desirable
- Ability to work well under pressure
Values
Essential
- Motivated and committed to working as part of a team.
- Flexible attitude to cross covering colleagues
- Willingness to undertake any appropriate training and development
- Adaptability & Flexible approach to work
- Prioritising and time management
- Attention to Detail
Person Specification
Qualifications
Essential
- 5 GCSE
- Demonstrate good knowledge of Health and Safety
- Team player
Desirable
- Appropriate NVQ in administration / Customer Care
- Excellent keyboard skills
Communication
Essential
- Ability to speak Welsh to Level 3
Experience
Essential
- General Office Duties
- Experience of working with the Public
- Working knowledge of computer
- Experience of working with Microsoft office applications
- Telephone / Reception Duties
Desirable
- Previous NHS experience or dealing with the general public
- IT knowledge i.e. use of other packages and databases
- Knowledge of WPAS and WCP
Aptitude and Abilities
Essential
- Able to work with minimum supervision.
- Ability to use own initiative when appropriate.
- Good Interpersonal skills
- Ability to work to deadlines
- Excellent communication skills
- IT Skills - Excel, Word
- Excellent Organisational skills
Desirable
- Ability to work well under pressure
Values
Essential
- Motivated and committed to working as part of a team.
- Flexible attitude to cross covering colleagues
- Willingness to undertake any appropriate training and development
- Adaptability & Flexible approach to work
- Prioritising and time management
- Attention to Detail
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
