Administration Assistant

Job summary

Working as part of a team with individual responsibility for providing efficient and effective clerical support for My Medical Record including but not limited to;

Ensuring accurate data entry onto prostate cancer follow up systems.

Access system and respond to any patient messages, escalating to nursing staff as appropriate.

Generate and send out results letters to patients following confidentially and data protection guidelines.

Main duties of the job

Accurately input maintain and update patient information into the My Medical Record system.

Transfer patient data onto the My Medical Record system from current data bases.

Update patient details e.g., change of address, Surname, GP etc on all patient information systems used by Velindre NHS Trust

Comply with procedures relating to incident reporting and ensure information is accurately reported.

Generate patient letters from the My Medical Record system and send to patients in a timely way.

Support the urology CNS in setting up and running virtual and face to face education sessions.

Contribute to the day to day running of the urology Clinical Nurse Specialist Team, taking and responding to phone calls, emails and patient enquires.

Support the Clinical Nurse Specialist team in keeping educational resource up to date on the My Medical Record System

Support the Cancer navigators in keeping all patient information resources up to date and organising new patient packs to be send out to patients.

Additional administration tasks as directed by the Team Leader or Health Records Manager.

About us

Here at Velindre University NHS Trust we are extremely proud of the specialist services we provide across the whole of Wales in our cutting-edge Velindre Cancer Centre and ouraward-winning Welsh Blood Service, as well as the expertise of our corporate functions that bring the two divisions together. We are also fortunate to host the NHS Wales Shared Services Partnership and Health Technology Wales and have developed strong partnership working with these expert services.

Formed in 1999, the Trust has a dedicated workforce that continuously strives to apply the key principles of value based healthcare through a wide array of roles. We play a vital role in the communities we support and have ambitious plans for the future to continue to improve the services we deliver. We strive to maintain our core values in everything we do by being; accountable, bold, caring and dynamic, and ensuring the best possible care for our patients and donors.

If you want to work for an organisation that prides itself on making a real difference and offers exciting career opportunities then Velindre University NHS Trust is the place for you.

Visit our website to find out more https://velindre.nhs.wales/