Medical Secretary

Job summary

The Medical Secretary's role is to provide a full administrative and comprehensive secretarial service to the Consultants and their teams.

Act as a point of contact and liaise with all medical staff, patients, relatives, GP and any support services.

Administer and arrange Consultant's schedule which can include changing clinics at short notice and arranging meetings.

Main duties of the job

• Exchange verbal and written information from patients, relatives and GPs ensuring the caller's needs are clearly established.
• Liaise with appropriate staff in making routine and emergency admissions as directed by clinicians.
• Arrange with the ambulance department transport as necessary.
• Liaise with other hospitals regarding patient's appointments and any other correspondence.
• Answer non-medical queries in the absence of the consultant using tact and persuasive skills.
• Act as first point of contact for the consultant and team, accurately record messages and pass on all appropriate enquiries in a timely manner.
• Send out clinic appointments and deal with related queries.
• Communicate with other sections within the department and other departments within the division

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

About us

Here at Velindre University NHS Trust we are extremely proud of the specialist services we provide across the whole of Wales in our cutting-edge Velindre Cancer Centre and ouraward-winning Welsh Blood Service, as well as the expertise of our corporate functions that bring the two divisions together. We are also fortunate to host the NHS Wales Shared Services Partnership and Health Technology Wales and have developed strong partnership working with these expert services.

Formed in 1999, the Trust has a dedicated workforce that continuously strives to provide the key principles of prudent healthcare through a wide array of roles. We play a vital role in the communities we support and have ambitious plans for the future to continue to improve the services we deliver. We strive to maintain our core values in everything we do by being; accountable, bold, caring and dynamic, and ensuring the best possible care for our patients and donors.

If you want to work for an organisation that prides itself on making a real difference and offers exciting career opportunities then Velindre University NHS Trust is the place for you.

Visit our website to find out more https://velindre.nhs.wales/