Royal Devon University Healthcare NHS Foundation Trust

Evening Administrator - Acute Hospital at Home

The closing date is 01 September 2025

Job summary

Virtual wards are a safe and efficient alternative to NHS bedded care and support patients who would otherwise be in hospital to receive the acute care and treatment they need in their own home. This includes either preventing avoidable admissions into hospital or supporting early discharge out of hospital. This is an evening role based at the Royal Devon and Exeter Hospital, but the working times and hours can be negotiated.

This role includes;

  • secretarial and administrative duties to including diary management, typing patient letters and reports, sending our patient surveys, booking of patients in for ambulatory appointments. Taking meeting minutes may be required.
  • Dealing with enquiries and other issues over the phone from patients and other services.
  • support with managing of devices relating to remote patient monitoring, including smartwatches and phones. This will include ensuring equipment is available for the nursing team to loan to patients and management of this equipment being returned.
  • Admin support to the Clinical N

Main duties of the job

For more detail about the main duties of this role, please see the job description section below. As a key member of the Royal Devon University Healthcare NHS Foundation Trust, you will be joining an exceptional team working together to help our patients to stay healthy, when they need it most.

About us

Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.

We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford).

Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within peoples own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).

Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.

Its never been a more exciting time to join the Royal Devon, as youll help to shape our services as we continue along our integration journey.

Details

Date posted

22 August 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

185-639-11344

Job locations

Royal Devon and Exeter Hospital

Barrack Road

Exeter

Devon

EX2 5DW


Job description

Job responsibilities

For more information on the Job Description and Responsibilities please click the link below.

More detail about the role

Applications are invited for the post of Band 3 Administrator in our integrated Virtual Ward team. We are looking for an experienced, enthusiastic and highly motivated individual to join the Acute Hospital at Home team providing a comprehensive, effective and efficient administrative service to support the needs of this busy service.

The post holder will be able to work under pressure, use the relevant IT systems and be able to work to deadlines to meet targets.

They will be expected to work professionally to a very high standard. Attention to detail and use of initiative is essential. The ideal candidates must have a flexible can do attitude, the ability to use their initiative with excellent communication/interpersonal and IT skills.

The successful candidate will have strong administration and organisational skills, exemplary attention to detail, a passion for excellence and an ability to work well within a team.

Working Pattern: Weekday evenings, hours can be negotiated but minimum 20 hours and maximum 30. Example could be 4-8pm Monday to Friday (20 hours) or 3-9pm (30 hours).

Interview Date: Provisionally Sept 9th

For further information please contact: AHAH Care Coordinators Zoe Luke zoe.luke@nhs.net or Liz Parry elizabeth.parry7@nhs.net 01392 403365

As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.

Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon.

The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.

The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.

Benefits

We will work together to maintain a culture that develops and supports you and your team.

This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there.

Looking after you is important to us.

We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.

If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.

You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.

Salary is not the only financial benefit

You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers.

You will also have access to other benefits including:

National discount services such as the Blue Light Card and Health Service Discounts.

Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter

Car lease schemes.

The NHS Pension scheme (one of the most generous and comprehensive in the UK).

Cycle to work scheme

These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

Job description

Job responsibilities

For more information on the Job Description and Responsibilities please click the link below.

More detail about the role

Applications are invited for the post of Band 3 Administrator in our integrated Virtual Ward team. We are looking for an experienced, enthusiastic and highly motivated individual to join the Acute Hospital at Home team providing a comprehensive, effective and efficient administrative service to support the needs of this busy service.

The post holder will be able to work under pressure, use the relevant IT systems and be able to work to deadlines to meet targets.

They will be expected to work professionally to a very high standard. Attention to detail and use of initiative is essential. The ideal candidates must have a flexible can do attitude, the ability to use their initiative with excellent communication/interpersonal and IT skills.

The successful candidate will have strong administration and organisational skills, exemplary attention to detail, a passion for excellence and an ability to work well within a team.

Working Pattern: Weekday evenings, hours can be negotiated but minimum 20 hours and maximum 30. Example could be 4-8pm Monday to Friday (20 hours) or 3-9pm (30 hours).

Interview Date: Provisionally Sept 9th

For further information please contact: AHAH Care Coordinators Zoe Luke zoe.luke@nhs.net or Liz Parry elizabeth.parry7@nhs.net 01392 403365

As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.

Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon.

The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.

The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.

Benefits

We will work together to maintain a culture that develops and supports you and your team.

This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there.

Looking after you is important to us.

We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.

If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.

You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.

Salary is not the only financial benefit

You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers.

You will also have access to other benefits including:

National discount services such as the Blue Light Card and Health Service Discounts.

Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter

Car lease schemes.

The NHS Pension scheme (one of the most generous and comprehensive in the UK).

Cycle to work scheme

These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

Person Specification

General Requirements

Essential

  • See job description text above, and (where applicable) you can download a copy of the full job description

Desirable

  • See job description text above, and (where applicable) you can download a copy of the full job description
Person Specification

General Requirements

Essential

  • See job description text above, and (where applicable) you can download a copy of the full job description

Desirable

  • See job description text above, and (where applicable) you can download a copy of the full job description

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Royal Devon University Healthcare NHS Foundation Trust

Address

Royal Devon and Exeter Hospital

Barrack Road

Exeter

Devon

EX2 5DW


Employer's website

https://royaldevon.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Royal Devon University Healthcare NHS Foundation Trust

Address

Royal Devon and Exeter Hospital

Barrack Road

Exeter

Devon

EX2 5DW


Employer's website

https://royaldevon.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Recruiter

Royal Devon NHS Recruitment Team

rduh.recruitment@nhs.net

01392403642

Details

Date posted

22 August 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

185-639-11344

Job locations

Royal Devon and Exeter Hospital

Barrack Road

Exeter

Devon

EX2 5DW


Supporting documents

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