Royal Devon University Healthcare NHS Foundation Trust

Senior Project Support Officer (Business Intelligence)

The closing date is 31 July 2025

Job summary

We are seeking a talented and proactive Senior Project Support Officer to join the Transformation Team and support ongoing projects within Business Intelligence. This pivotal role supports the delivery of key data-driven projects, helping to unlock insights that improve patient care and operational efficiency. It offers a strong foundation for progression into Project Management and other roles within Business Intelligence and analytics. We would prefer someone who can start immediately.

Main duties of the job

For more detail about the main duties of this role, please see the job description section below. As a key member of the Royal Devon University Healthcare NHS Foundation Trust, you will be joining an exceptional team working together to help our patients to stay healthy, when they need it most.

About us

Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.

We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford).

Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within peoples own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).

Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.

Its never been a more exciting time to join the Royal Devon, as youll help to shape our services as we continue along our integration journey.

Date posted

17 July 2025

Pay scheme

Agenda for change

Band

Band 6

Salary

£38,682 to £46,580 a year pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

185-12580-11082

Job locations

Royal Devon and Exeter Hospital

Barrack Road

Exeter

Devon

EX2 5DW

Devonshire House

Riverside Road

Barnstaple

Devon

EX31 1SW

Job description

Job responsibilities

For more information on the Job Description and Responsibilities please click the link below.

More detail about the role

There has never been a more important time to take a transformational approach to healthcare in order to make the best possible use of our precious resources and provide the best possible care to our patients. In todays healthcare landscape, the ability to harness data effectively is more critical than ever. Our Business Intelligence team plays a vital role in enabling transformational change across acute, community, and corporate services by delivering actionable insights that drive improvements in productivity, quality, safety, and financial performance. As a Senior Project Support Officer, you will work closely with project managers, analysts, and clinical teams to support the delivery of BI initiatives. These may include the development of dashboards, data architecture tasks, pathway redesigns, and digital innovation projects. Youll help coordinate project activities, manage documentation, support stakeholder engagement, and contribute to training and capability-building efforts. You will be involved in diagnosing data-related challenges, supporting the design and testing of solutions, and helping to embed sustainable changes. Whether its supporting the implementation of a new health plan or enabling digital transformation through data, your work will make a tangible difference to patients and staff.

Working Pattern: Full time (37.5 hours) - Flexible/hybrid working available. Please note, this Hybrid role is being advertised in the RD&E (Noy Scott House, Wonford Hospital) Aperture House, Pynes House, Exeter and, Devonshire House, Barnstaple.

Interview Date: Monday 4th August 2025

Pay: The salary advertised for this position reflects the Agenda for Change 2025/6 rates, inclusive of a 3.6% pay award which will be implemented later this year. If you join before the implementation date, the pay award will be backdated to your start date. Until then, remuneration will be based on the 2024/5 pay bandings (Pay scales for 2024/25 | NHS Employers)

Please note, this is a fixed term position until March 31st 2026. For current NHS employees this post could be a secondment opportunity. We would prefer an immediate start where possible.

For further information please contact: Kane O'Beirne - Senior Project Manager, Transformation/BI - kane.obeirne@nhs.net

As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.

Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon.

The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.

The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.

Benefits

We will work together to maintain a culture that develops and supports you and your team.

This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there.

Looking after you is important to us.

We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.

If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.

You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.

Salary is not the only financial benefit

You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers.

You will also have access to other benefits including:

National discount services such as the Blue Light Card and Health Service Discounts.

Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter

Car lease schemes.

The NHS Pension scheme (one of the most generous and comprehensive in the UK).

Cycle to work scheme

These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

Job description

Job responsibilities

For more information on the Job Description and Responsibilities please click the link below.

More detail about the role

Interview Date: Monday 4th August 2025

Please note, this is a fixed term position until March 31st 2026. For current NHS employees this post could be a secondment opportunity. We would prefer an immediate start where possible.

For further information please contact: Kane O'Beirne - Senior Project Manager, Transformation/BI - kane.obeirne@nhs.net

Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon.

The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.

Benefits

We will work together to maintain a culture that develops and supports you and your team.

Looking after you is important to us.

We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.

If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.

You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.

Salary is not the only financial benefit

You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers.

You will also have access to other benefits including:

National discount services such as the Blue Light Card and Health Service Discounts.

Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter

Car lease schemes.

The NHS Pension scheme (one of the most generous and comprehensive in the UK).

Cycle to work scheme

These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

Person Specification

General Requirements

Essential

See job description text above, and (where applicable) you can download a copy of the full job description

Desirable

See job description text above, and (where applicable) you can download a copy of the full job description

Person Specification

General Requirements

Essential

See job description text above, and (where applicable) you can download a copy of the full job description

Desirable

See job description text above, and (where applicable) you can download a copy of the full job description

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Royal Devon University Healthcare NHS Foundation Trust

Address

Royal Devon and Exeter Hospital

Barrack Road

Exeter

Devon

EX2 5DW

Employer's website

https://royaldevon.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Royal Devon University Healthcare NHS Foundation Trust

Address

Royal Devon and Exeter Hospital

Barrack Road

Exeter

Devon

EX2 5DW

Employer's website

https://royaldevon.nhs.uk/ (Opens in a new tab)