Life Science Key Account Manager (RRDN)

Royal Devon University Healthcare NHS Foundation Trust

The closing date is 18 May 2025

Job summary

We are seeking a highly motivated, enthusiastic and talented Senior Manager to join the new NIHR Regional Research Delivery Network (RRDN) in the South West Peninsula. The postholder will support the marketing of NIHR services to Industry and contribute to the shaping of new projects and services that meet the needs of Life Sciences customers. The postholder will proactively develop a profile across the RDN and work collaboratively with individuals and groups both internally, and with external stakeholders in a host of settings.

The post holder will be managed by the RRDN Strategic Development Director but will have a key relationship with the national RDNCC Life Science Director. The postholder will provide line management and oversee the work and personal development of the Industry Manager. Together this team will support a culture of one network to deliver the life science strategy as a whole.

This role requires regional, national travel and some international travel. We offer a hybrid working model.

Main duties of the job

For more detail about the main duties of this role, please see the job description section below. As a key member of the Royal Devon University Healthcare NHS Foundation Trust, you will be joining an exceptional team working together to help our patients to stay healthy, when they need it most.

About us

Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.

We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford).

Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within peoples own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).

Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.

Its never been a more exciting time to join the Royal Devon, as youll help to shape our services as we continue along our integration journey.

Date posted

25 April 2025

Pay scheme

Agenda for change

Band

Band 8b

Salary

£62,215 to £72,293 a year pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

185-12582-10412

Job locations

Royal Devon and Exeter Hospital

Barrack Road

Exeter

Devon

EX2 5DW


Job description

Job responsibilities

For more information on the Job Description and Responsibilities please click the link below.

More detail about the role

The role is an exciting opportunity to lead regionally and nationally to deliver a standardised study support service. You will be engaging, developing and maintaining productive, high quality relationships with regional settings and speciality leads, commercial and non-commercial sponsors and research delivery organisations to support effective delivery of research. The ability to establish trust and to work collaboratively and inclusively is of fundamental importance to the role, as is the ability to translate a complex environment and sets of relationships into clear plans and actions. The postholder will also help us develop as a learning organisation through broader stakeholder liaison and feedback.

The team offers a positive and developmental environment as well as being involved first hand in some of the most exciting innovative work health and care services have to offer. If you are looking for an interesting role which gives you the ability to work with research partners across the health and care system with a passion for research we are keen to hear from you.

The RDN and DHSC have a vision for this role being a single conduit for key commercial partners to explore their pipeline, plan, place and facilitate effective delivery of their studies.

The Life Science Key Account Manager, as a senior manager in the Regional Research Delivery Network (RRDN), will work as part of a national Research Delivery Network (RDN) Industry facing team to develop and manage relationships with Life Sciences companies, and the NIHR wider stakeholders within the clinical research environment including non-commercial funders and other parts of the research ecosystem to attract and grow clinical research delivery in the UK.

This role will work closely with RDN Industry facing teams across the RDN to ensure equality and consistency of service for all customers, nationally and regionally. Using horizon scanning data, business intelligence and NIHR expertise and relationships, the postholder will provide a tailored service to key accounts as a single conduit, representing the RDN nationally. The post holder will promote the RDN services, ensuring that key themes and opportunities are communicated into the RDN. The postholder will work closely with other key industry facing teams, External Affairs and Strategic Partnerships and the Department of Business and Trade to explore opportunities and enable access to NIHR infrastructure.

The contractual base can be either Truro, Plymouth, Exeter or Taunton, with regular travel to local and regional offices required and some national travel.

Working Pattern: 37.5 hours per week

Interview Date: Wednesday 18th June 2025

For further information please contact: Emily Simpson, Executive and Specialist Recruitment Lead on emily.simpson21@nhs.net or 07958 931414

As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.

Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon.

The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.

The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.

Benefits

We will work together to maintain a culture that develops and supports you and your team.

This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there.

Looking after you is important to us.

We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.

If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.

You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.

Salary is not the only financial benefit

You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers.

You will also have access to other benefits including:

National discount services such as the Blue Light Card and Health Service Discounts.

Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter

Car lease schemes.

The NHS Pension scheme (one of the most generous and comprehensive in the UK).

Cycle to work scheme

These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

Job description

Job responsibilities

For more information on the Job Description and Responsibilities please click the link below.

More detail about the role

The role is an exciting opportunity to lead regionally and nationally to deliver a standardised study support service. You will be engaging, developing and maintaining productive, high quality relationships with regional settings and speciality leads, commercial and non-commercial sponsors and research delivery organisations to support effective delivery of research. The ability to establish trust and to work collaboratively and inclusively is of fundamental importance to the role, as is the ability to translate a complex environment and sets of relationships into clear plans and actions. The postholder will also help us develop as a learning organisation through broader stakeholder liaison and feedback.

The team offers a positive and developmental environment as well as being involved first hand in some of the most exciting innovative work health and care services have to offer. If you are looking for an interesting role which gives you the ability to work with research partners across the health and care system with a passion for research we are keen to hear from you.

The RDN and DHSC have a vision for this role being a single conduit for key commercial partners to explore their pipeline, plan, place and facilitate effective delivery of their studies.

The Life Science Key Account Manager, as a senior manager in the Regional Research Delivery Network (RRDN), will work as part of a national Research Delivery Network (RDN) Industry facing team to develop and manage relationships with Life Sciences companies, and the NIHR wider stakeholders within the clinical research environment including non-commercial funders and other parts of the research ecosystem to attract and grow clinical research delivery in the UK.

This role will work closely with RDN Industry facing teams across the RDN to ensure equality and consistency of service for all customers, nationally and regionally. Using horizon scanning data, business intelligence and NIHR expertise and relationships, the postholder will provide a tailored service to key accounts as a single conduit, representing the RDN nationally. The post holder will promote the RDN services, ensuring that key themes and opportunities are communicated into the RDN. The postholder will work closely with other key industry facing teams, External Affairs and Strategic Partnerships and the Department of Business and Trade to explore opportunities and enable access to NIHR infrastructure.

The contractual base can be either Truro, Plymouth, Exeter or Taunton, with regular travel to local and regional offices required and some national travel.

Working Pattern: 37.5 hours per week

Interview Date: Wednesday 18th June 2025

For further information please contact: Emily Simpson, Executive and Specialist Recruitment Lead on emily.simpson21@nhs.net or 07958 931414

As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.

Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon.

The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.

The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.

Benefits

We will work together to maintain a culture that develops and supports you and your team.

This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there.

Looking after you is important to us.

We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.

If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.

You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.

Salary is not the only financial benefit

You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers.

You will also have access to other benefits including:

National discount services such as the Blue Light Card and Health Service Discounts.

Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter

Car lease schemes.

The NHS Pension scheme (one of the most generous and comprehensive in the UK).

Cycle to work scheme

These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

Person Specification

General Requirements

Essential

  • See job description text above, and (where applicable) you can download a copy of the full job description

Desirable

  • See job description text above, and (where applicable) you can download a copy of the full job description
Person Specification

General Requirements

Essential

  • See job description text above, and (where applicable) you can download a copy of the full job description

Desirable

  • See job description text above, and (where applicable) you can download a copy of the full job description

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Royal Devon University Healthcare NHS Foundation Trust

Address

Royal Devon and Exeter Hospital

Barrack Road

Exeter

Devon

EX2 5DW


Employer's website

https://royaldevon.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Royal Devon University Healthcare NHS Foundation Trust

Address

Royal Devon and Exeter Hospital

Barrack Road

Exeter

Devon

EX2 5DW


Employer's website

https://royaldevon.nhs.uk/ (Opens in a new tab)


For questions about the job, contact:

Recruiter

Royal Devon NHS Recruitment Team

rduh.recruitment@nhs.net

01392403642

Date posted

25 April 2025

Pay scheme

Agenda for change

Band

Band 8b

Salary

£62,215 to £72,293 a year pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

185-12582-10412

Job locations

Royal Devon and Exeter Hospital

Barrack Road

Exeter

Devon

EX2 5DW


Supporting documents

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