Training Administrator (Support Officer)

Royal Devon University Healthcare NHS Foundation Trust

Information:

This job is now closed

Job summary

An exciting opportunity has arisen to work with the EPIC training team in Barnstaple. This is a substantive full-time role.

Main duties of the job

For more detail about the main duties of this role, please see the job description section below. As a key member of the Royal Devon University Healthcare NHS Foundation Trust, you will be joining an exceptional team working together to help our patients to stay healthy, when they need it most.

About us

Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.

We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford).

Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within peoples own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).

Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.

Its never been a more exciting time to join the Royal Devon, as youll help to shape our services as we continue along our integration journey.

Date posted

08 January 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

185-63303-9330

Job locations

Royal Devon University Healthcare NHS Foundation Trust

Barnstaple

Devon

EX31 4JB


Job description

Job responsibilities

For more information on the Job Description and Responsibilities please click the link below.

More detail about the role:

The administration role supports the Electronic Patient Record (Epic) training delivery which in turn supports front line staff recording patient care. Do you have what it takes to be the ideal candidate, demonstrating good time management and communication skills. Do you have excellent IT skills (Microsoft Office, Teams and Learn+) and a keen eye for detail? Are you able to remain focused under pressure in a busy often distracting office environment? The role involves taking an active part in planning, scheduling and coordinating training resources to meet the needs of the service and support the training offering.

Responsible for providing coordinated administration and clerical support for the Digital Training team who are responsible for scheduling, planning, coordinating and delivering the Epic application training to RDUH Trust Staff.

To be the key contact within the Training Team, for Trust wide managers and staff, answering queries and offering advice and guidance with regards to Epic development and training curriculum.

Lead on specific engagement activities, as directed by the Training Manager, core to the promotion of Epic Training opportunities.

Please note this is an office based role and previous applicants for the role do not need to apply.

Working Pattern: 37.5 hours per week, Monday to Friday 8:30 to 16:30

Interview Date: To be confirmed

For further information please contact: Suzanne Brown, EPIC Training Administration Manager, on 01271 314113 or suzannebrown3@nhs.net

As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.

Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon.

The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.

The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.

Benefits

We will work together to maintain a culture that develops and supports you and your team.

This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there.

Looking after you is important to us.

We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.

If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.

You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.

Salary is not the only financial benefit

You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers.

You will also have access to other benefits including:

National discount services such as the Blue Light Card and Health Service Discounts.

Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter

Car lease schemes.

The NHS Pension scheme (one of the most generous and comprehensive in the UK).

Cycle to work scheme

These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

Job description

Job responsibilities

For more information on the Job Description and Responsibilities please click the link below.

More detail about the role:

The administration role supports the Electronic Patient Record (Epic) training delivery which in turn supports front line staff recording patient care. Do you have what it takes to be the ideal candidate, demonstrating good time management and communication skills. Do you have excellent IT skills (Microsoft Office, Teams and Learn+) and a keen eye for detail? Are you able to remain focused under pressure in a busy often distracting office environment? The role involves taking an active part in planning, scheduling and coordinating training resources to meet the needs of the service and support the training offering.

Responsible for providing coordinated administration and clerical support for the Digital Training team who are responsible for scheduling, planning, coordinating and delivering the Epic application training to RDUH Trust Staff.

To be the key contact within the Training Team, for Trust wide managers and staff, answering queries and offering advice and guidance with regards to Epic development and training curriculum.

Lead on specific engagement activities, as directed by the Training Manager, core to the promotion of Epic Training opportunities.

Please note this is an office based role and previous applicants for the role do not need to apply.

Working Pattern: 37.5 hours per week, Monday to Friday 8:30 to 16:30

Interview Date: To be confirmed

For further information please contact: Suzanne Brown, EPIC Training Administration Manager, on 01271 314113 or suzannebrown3@nhs.net

As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.

Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon.

The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.

The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.

Benefits

We will work together to maintain a culture that develops and supports you and your team.

This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there.

Looking after you is important to us.

We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.

If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.

You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.

Salary is not the only financial benefit

You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers.

You will also have access to other benefits including:

National discount services such as the Blue Light Card and Health Service Discounts.

Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter

Car lease schemes.

The NHS Pension scheme (one of the most generous and comprehensive in the UK).

Cycle to work scheme

These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

Person Specification

General Requirements

Essential

  • See job description text above, and (where applicable) you can download a copy of the full job description

Desirable

  • See job description text above, and (where applicable) you can download a copy of the full job description
Person Specification

General Requirements

Essential

  • See job description text above, and (where applicable) you can download a copy of the full job description

Desirable

  • See job description text above, and (where applicable) you can download a copy of the full job description

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Royal Devon University Healthcare NHS Foundation Trust

Address

Royal Devon University Healthcare NHS Foundation Trust

Barnstaple

Devon

EX31 4JB


Employer's website

https://royaldevon.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Royal Devon University Healthcare NHS Foundation Trust

Address

Royal Devon University Healthcare NHS Foundation Trust

Barnstaple

Devon

EX31 4JB


Employer's website

https://royaldevon.nhs.uk/ (Opens in a new tab)


For questions about the job, contact:

Recruiter

Royal Devon NHS Recruitment Team

rduh.recruitment@nhs.net

01392403642

Date posted

08 January 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

185-63303-9330

Job locations

Royal Devon University Healthcare NHS Foundation Trust

Barnstaple

Devon

EX31 4JB


Supporting documents

Privacy notice

Royal Devon University Healthcare NHS Foundation Trust's privacy notice (opens in a new tab)