Royal Devon University Healthcare NHS Foundation Trust

Administrative Line Manager

This job is now closed

Job summary

The Administrative Line Manager is responsible for the line management of administrative and clerical staff and the day to day running of administrative functions. Specifically the post holder will:

Ensure that all staff are managed appropriately and within the parameters set by the Cluster Manager and Admin Services Manager
Ensure that the administrative service is appropriately resourced and the work is closely aligned to the needs of the Trusts strategic agenda and direction
Ensure that administrative services function effectively on a day to day basis, supporting the needs of Service Lines and their patients
Support and motivate the administrative workforce to focus on the needs and experience of patients
Support all admin members based at the Mardon Reablement, HFOP and Bowmoor locations.
Promote a culture of continuous improvement and share this knowledge across the trust to improve efficiencies, increase patient care and drive down costs
Ensure implementation and continual compliance with relevant Standard Operating Procedures (SOPs)

Ensure all information is secure and confidentiality of information is maintained at all times
Provide excellent customer care which may include communication with distressed and anxious patients and relatives, treating them with tact and empathy
Ensure the professional image of the Trust is maintained at all times

Main duties of the job

For more detail about the main duties of this role, please see the job description section below. As a key member of the Royal Devon University Healthcare NHS Foundation Trust, you will be joining an exceptional team working together to help our patients to stay healthy, when they need it most.

About us

Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.

We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford).

Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within peoples own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).

Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.

Its never been a more exciting time to join the Royal Devon, as youll help to shape our services as we continue along our integration journey.

Date posted

21 June 2024

Pay scheme

Agenda for change

Band

Band 5

Salary

£28,407 to £34,581 a year pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

185-408-7450

Job locations

Royal Devon and Exeter Hospital

Barrack Road

Exeter

Devon

EX2 5DW

Job description

Job responsibilities

For more information on the Job Description and Responsibilities please click the link below.

More detail about the role:

An exciting opportunity has arisen as Administration Line Manager (ALM) within the Medical Services Division, covering Neurology, MS MDT Admin (based at Mardon Reablement Centre), HFOP (Healthcare for older people) and Stroke Medicine teams.

The successful candidate will be in charge of line managing the staff and supporting with services, PTL's, and ensure effective communication across duel sites/buildings (within walking distance) of all the teams and individual members.

We are looking for an enthusiastic, approachable, pro-active member to join our team. Leadership and communication skills will be vital within this role.

Working Pattern: 37.5 hours per week, Monday to Friday.

Interview Date: Monday 15th July 2024.

For further information please contact: Marie Bovey Admin Services Manager on marie.bovey@nhs.net

As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.

Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon.

The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.

The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.

Benefits

We will work together to maintain a culture that develops and supports you and your team.

This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there.

Looking after you is important to us.

We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.

If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.

You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.

Salary is not the only financial benefit

You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers.

You will also have access to other benefits including:

National discount services such as the Blue Light Card and Health Service Discounts.

Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter

Car lease schemes.

The NHS Pension scheme (one of the most generous and comprehensive in the UK).

Cycle to work scheme

These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

Job description

Job responsibilities

For more information on the Job Description and Responsibilities please click the link below.

More detail about the role:

We are looking for an enthusiastic, approachable, pro-active member to join our team. Leadership and communication skills will be vital within this role.

Working Pattern: 37.5 hours per week, Monday to Friday.

Interview Date: Monday 15th July 2024.

For further information please contact: Marie Bovey Admin Services Manager on marie.bovey@nhs.net

Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon.

The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.

Benefits

We will work together to maintain a culture that develops and supports you and your team.

Looking after you is important to us.

We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.

If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.

You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.

Salary is not the only financial benefit

You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers.

You will also have access to other benefits including:

National discount services such as the Blue Light Card and Health Service Discounts.

Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter

Car lease schemes.

The NHS Pension scheme (one of the most generous and comprehensive in the UK).

Cycle to work scheme

These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

Person Specification

General Requirements

Essential

See job description text above, and (where applicable) you can download a copy of the full job description

Desirable

See job description text above, and (where applicable) you can download a copy of the full job description

Person Specification

General Requirements

Essential

See job description text above, and (where applicable) you can download a copy of the full job description

Desirable

See job description text above, and (where applicable) you can download a copy of the full job description

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Royal Devon University Healthcare NHS Foundation Trust

Address

Royal Devon and Exeter Hospital

Barrack Road

Exeter

Devon

EX2 5DW

Employer's website

https://royaldevon.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Royal Devon University Healthcare NHS Foundation Trust

Address

Royal Devon and Exeter Hospital

Barrack Road

Exeter

Devon

EX2 5DW

Employer's website

https://royaldevon.nhs.uk/ (Opens in a new tab)