Project Support Officer

Royal Devon University Healthcare NHS Foundation Trust

Information:

This job is now closed

Job summary

Project Support Officer for the Nightingale Hospital Exeter

The Nightingale Hospital Exeter opened early 2022 providing the following services; South West Ambulatory Orthopaedic Centre, Centre of Excellence for Eyes, Rheumatology Centre, and the Devon Diagnostic Centre. There is a new opportunity to join our administrative team, working across the different services located on the site, providing essential support to the operational management team at the Nightingale.

Main duties of the job

For more detail about the main duties of this role, please see the job description section below. As a key member of the Royal Devon University Healthcare NHS Foundation Trust, you will be joining an exceptional team working together to help our patients to stay healthy, when they need it most.

About us

Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.

We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford).

Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within peoples own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).

Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.

Its never been a more exciting time to join the Royal Devon, as youll help to shape our services as we continue along our integration journey.

Date posted

30 April 2024

Pay scheme

Agenda for change

Band

Band 5

Salary

£28,407 to £34,581 a year pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

185-410-6836

Job locations

Nightingale Hospital Exeter

Osprey Road

Sowton Industrial Estate

Exeter

EX2 7WN


Job description

Job responsibilities

For more information on the Job Description and Responsibilities please click the link below.

More detail about the role:

The successful candidate will be able to demonstrate a clear track record of strong organisation and administrative skills. They will have experience in supporting senior meetings, showing the ability to co-ordinate administrative tasks such as compiling meeting papers, minute taking, and active management of action logs. They will require a willingness to engage with staff at all levels and across the multidisciplinary teams, and be a key point of contact for Nightingale staff and service users. They will have intrinsic motivation to take on new and exciting projects, which will include digital communications; therefore strong organisation and IT skills are required.

This is a broad and exciting role which will give exposure to different support functions for services, and will report to the Admin Services Manager for the Nightingale Hospital Exeter. Duties will include supporting the Nightingale Hospital Exeter team in their operational meetings with services, governance meetings, and board meeting. They will also provide support for the Nightingale team's communication and engagement plan, including e-communication. They will support in responding to patient enquiries, and any Nightingale events.

Duties will include providing support to the Nightingale Leadership team and acting as a key point of contact for the different services based on the site. The role will require excellent organisational skills, and experience in complex NHS environments. You must have the ability to communicate with people calmly, sensitively and effectively both on the telephone and in person, and across all roles. The Nightingale is unique in its purpose as a system asset, and the role will require someone who can understand this structure and communicate across organisational boundaries.

This role is not currently expected to undertake any line management responsibilities.

If you feel you would be able to meet the demands of this challenging and rewarding role, then we would be delighted to hear from you. Visits are welcome and encouraged.

Working Pattern: Full time or part time hours available, Monday to Friday between normal working hours.

Interview Date: Thursday 23rd May 2024

For further information please contact: Helen Bowmer, Admin Services Manager, on helen.bowmer@nhs.net

As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.

Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon.

The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.

The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.

Benefits

We will work together to maintain a culture that develops and supports you and your team.

This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there.

Looking after you is important to us.

We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.

If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.

You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.

Salary is not the only financial benefit

You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers.

You will also have access to other benefits including:

National discount services such as the Blue Light Card and Health Service Discounts.

Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter

Car lease schemes.

The NHS Pension scheme (one of the most generous and comprehensive in the UK).

Cycle to work scheme

These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

Job description

Job responsibilities

For more information on the Job Description and Responsibilities please click the link below.

More detail about the role:

The successful candidate will be able to demonstrate a clear track record of strong organisation and administrative skills. They will have experience in supporting senior meetings, showing the ability to co-ordinate administrative tasks such as compiling meeting papers, minute taking, and active management of action logs. They will require a willingness to engage with staff at all levels and across the multidisciplinary teams, and be a key point of contact for Nightingale staff and service users. They will have intrinsic motivation to take on new and exciting projects, which will include digital communications; therefore strong organisation and IT skills are required.

This is a broad and exciting role which will give exposure to different support functions for services, and will report to the Admin Services Manager for the Nightingale Hospital Exeter. Duties will include supporting the Nightingale Hospital Exeter team in their operational meetings with services, governance meetings, and board meeting. They will also provide support for the Nightingale team's communication and engagement plan, including e-communication. They will support in responding to patient enquiries, and any Nightingale events.

Duties will include providing support to the Nightingale Leadership team and acting as a key point of contact for the different services based on the site. The role will require excellent organisational skills, and experience in complex NHS environments. You must have the ability to communicate with people calmly, sensitively and effectively both on the telephone and in person, and across all roles. The Nightingale is unique in its purpose as a system asset, and the role will require someone who can understand this structure and communicate across organisational boundaries.

This role is not currently expected to undertake any line management responsibilities.

If you feel you would be able to meet the demands of this challenging and rewarding role, then we would be delighted to hear from you. Visits are welcome and encouraged.

Working Pattern: Full time or part time hours available, Monday to Friday between normal working hours.

Interview Date: Thursday 23rd May 2024

For further information please contact: Helen Bowmer, Admin Services Manager, on helen.bowmer@nhs.net

As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.

Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon.

The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.

The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.

Benefits

We will work together to maintain a culture that develops and supports you and your team.

This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there.

Looking after you is important to us.

We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.

If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.

You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.

Salary is not the only financial benefit

You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers.

You will also have access to other benefits including:

National discount services such as the Blue Light Card and Health Service Discounts.

Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter

Car lease schemes.

The NHS Pension scheme (one of the most generous and comprehensive in the UK).

Cycle to work scheme

These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

Person Specification

General Requirements

Essential

  • See job description text above, and (where applicable) you can download a copy of the full job description

Desirable

  • See job description text above, and (where applicable) you can download a copy of the full job description
Person Specification

General Requirements

Essential

  • See job description text above, and (where applicable) you can download a copy of the full job description

Desirable

  • See job description text above, and (where applicable) you can download a copy of the full job description

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Royal Devon University Healthcare NHS Foundation Trust

Address

Nightingale Hospital Exeter

Osprey Road

Sowton Industrial Estate

Exeter

EX2 7WN


Employer's website

https://royaldevon.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Royal Devon University Healthcare NHS Foundation Trust

Address

Nightingale Hospital Exeter

Osprey Road

Sowton Industrial Estate

Exeter

EX2 7WN


Employer's website

https://royaldevon.nhs.uk/ (Opens in a new tab)


For questions about the job, contact:

Recruiter

Royal Devon NHS Recruitment Team

rde-tr.Recruitment@nhs.net

01392403642

Date posted

30 April 2024

Pay scheme

Agenda for change

Band

Band 5

Salary

£28,407 to £34,581 a year pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

185-410-6836

Job locations

Nightingale Hospital Exeter

Osprey Road

Sowton Industrial Estate

Exeter

EX2 7WN


Supporting documents

Privacy notice

Royal Devon University Healthcare NHS Foundation Trust's privacy notice (opens in a new tab)