Medical Secretary/Service Administrator (Obstetrics and Gynaecology)

Royal Devon University Healthcare NHS Foundation Trust

Information:

This job is now closed

Job summary

  • To provide a full and efficient secretarial service for their consultants and the wider service. This will include ensuring that all documentation is produced to an excellent standard. Strong proof-reading skills are required.
  • Administrative functions including monitoring patient waiting lists and ensuring compliance with NHS standards.
  • To coordinate and organise the attendance of patients to appointments in line with local team and Royal Devon University Healthcare NHS Foundation Trust arrangements as instructed.
  • Effective communication, handling correspondence, liaising with Multidisciplinary teams, and managing telephone and email communications.
  • To contribute to the management of the Consultants and team diary.
  • To work with the team to ensure adequate cover is in place during periods of leave.
  • To maintain electronic patient records in line with Trust policies.
  • Governance adherence, including training and compliance with Trust policies.
  • To assist other secretaries and members of the admin team in the achievement of a quality service.

Main duties of the job

For more detail about the main duties of this role, please see the job description section below. As a key member of the Royal Devon University Healthcare NHS Foundation Trust, you will be joining an exceptional team working together to help our patients to stay healthy, when they need it most.

About us

Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.

We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford).

Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within peoples own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).

Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.

Its never been a more exciting time to join the Royal Devon, as youll help to shape our services as we continue along our integration journey.

Date posted

21 March 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

185-1341-6535

Job locations

Royal Devon University Healthcare NHS Foundation Trust

Barrack Road

Exeter

Devon

EX2 5DW


Job description

Job responsibilities

For more information on the Job Description and Responsibilities please click the link below.

More detail about the role:

An exciting opportunity has become available for an experienced Secretary/Administrator to join the team at the Centre for Womens Health.

Based on the main Royal Devon and Exeter Wonford site, the post holder will join an established team to provide comprehensive Secretarial/Administration support to three of our Consultant Gynaecologist/Obstetricians.

The post holder will have a range of secretarial and administrative experience, ideally in a Healthcare environment; however, we welcome applicants from other sectors who feel they have relevant transferable skills.

Working in a busy and sometimes demanding job, within a supportive team, they must be a good team player and enjoy working within a Multidisciplinary team. We are looking for someone who is articulate, has excellent communication and interpersonal skills with the ability to prioritise competing workstreams. You should also have strong secretarial or administrative experience, organisational skills and the ability to work without direct supervision.

As the post deals with patients, relatives, and Healthcare professionals, applicants must have excellent communication skills and will be expected to have an empathetic and efficient telephone manner.

Please note that the Job Description is subject to the completion of the Job Evaluation process.

Previous applicants need not apply.

Working Pattern: 37.5 hours per week, Monday to Friday, 09:00 - 17:00.

Interview Date: To be confirmed

For further information please contact: Robert Boyd, Admin Line Manager on 01392 406642 or at robert.boyd6@nhs.net

Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon.

The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.

The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.

Benefits

We will work together to maintain a culture that develops and supports you and your team.

This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there.

Looking after you is important to us.

We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.

If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.

You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.

Salary is not the only financial benefit

You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers.

You will also have access to other benefits including:

National discount services such as the Blue Light Card and Health Service Discounts.

Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter

Car lease schemes.

The NHS Pension scheme (one of the most generous and comprehensive in the UK).

Cycle to work scheme

These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

Job description

Job responsibilities

For more information on the Job Description and Responsibilities please click the link below.

More detail about the role:

An exciting opportunity has become available for an experienced Secretary/Administrator to join the team at the Centre for Womens Health.

Based on the main Royal Devon and Exeter Wonford site, the post holder will join an established team to provide comprehensive Secretarial/Administration support to three of our Consultant Gynaecologist/Obstetricians.

The post holder will have a range of secretarial and administrative experience, ideally in a Healthcare environment; however, we welcome applicants from other sectors who feel they have relevant transferable skills.

Working in a busy and sometimes demanding job, within a supportive team, they must be a good team player and enjoy working within a Multidisciplinary team. We are looking for someone who is articulate, has excellent communication and interpersonal skills with the ability to prioritise competing workstreams. You should also have strong secretarial or administrative experience, organisational skills and the ability to work without direct supervision.

As the post deals with patients, relatives, and Healthcare professionals, applicants must have excellent communication skills and will be expected to have an empathetic and efficient telephone manner.

Please note that the Job Description is subject to the completion of the Job Evaluation process.

Previous applicants need not apply.

Working Pattern: 37.5 hours per week, Monday to Friday, 09:00 - 17:00.

Interview Date: To be confirmed

For further information please contact: Robert Boyd, Admin Line Manager on 01392 406642 or at robert.boyd6@nhs.net

Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon.

The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.

The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.

Benefits

We will work together to maintain a culture that develops and supports you and your team.

This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there.

Looking after you is important to us.

We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.

If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.

You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.

Salary is not the only financial benefit

You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers.

You will also have access to other benefits including:

National discount services such as the Blue Light Card and Health Service Discounts.

Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter

Car lease schemes.

The NHS Pension scheme (one of the most generous and comprehensive in the UK).

Cycle to work scheme

These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

Person Specification

General Requirements

Essential

  • See job description text above, and (where applicable) you can download a copy of the full job description

Desirable

  • See job description text above, and (where applicable) you can download a copy of the full job description
Person Specification

General Requirements

Essential

  • See job description text above, and (where applicable) you can download a copy of the full job description

Desirable

  • See job description text above, and (where applicable) you can download a copy of the full job description

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Royal Devon University Healthcare NHS Foundation Trust

Address

Royal Devon University Healthcare NHS Foundation Trust

Barrack Road

Exeter

Devon

EX2 5DW


Employer's website

https://royaldevon.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Royal Devon University Healthcare NHS Foundation Trust

Address

Royal Devon University Healthcare NHS Foundation Trust

Barrack Road

Exeter

Devon

EX2 5DW


Employer's website

https://royaldevon.nhs.uk/ (Opens in a new tab)


For questions about the job, contact:

Recruiter

Royal Devon NHS Recruitment Team

rde-tr.Recruitment@nhs.net

01392403642

Date posted

21 March 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

185-1341-6535

Job locations

Royal Devon University Healthcare NHS Foundation Trust

Barrack Road

Exeter

Devon

EX2 5DW


Supporting documents

Privacy notice

Royal Devon University Healthcare NHS Foundation Trust's privacy notice (opens in a new tab)