Slot Administrator (Central Outpatients)
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Job summary
We have an exciting opportunity for a Slot Administrator role in our busy Central Booking Office. It is an exciting role that the successful candidate will gain an array of new skills. This role will be covering slots allocated for our 2ww (two week wait) cancer team.
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- Coordinating a professional, efficient appointment booking service
- Coordinating 2ww clinic\'s by Setting up and altering clinics as required
- Work closely with cancer services
- Ensure all referral processes, appointments and enquiries are dealt with in an efficient and timely manner and escalate to senior manager as appropriate
- Ensure slots are utilised to the best of your ability
- Undertake general clerical duties to maximise all available outpatient capacity in an appropriate way
- Meet with your fellow slot administrators to discuss slot requirements
- Ensure all information is secure and confidentiality of information is maintained at all times
- Have a good understanding of the 2ww process and RTT targets
- Provide excellent customer care which may include communication with distressed and anxious patients and relatives, treating them with tact and empathy
- Ensure the professional image of the Trust is maintained at all times
Main duties of the job
For more detail about the main duties of this role, please see the job description section below. As a key member of the Royal Devon University Healthcare NHS Foundation Trust, you will be joining an exceptional team working together to help our patients to stay healthy, when they need it most.
About us
Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.
We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford).
Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within peoples own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).
Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.
Its never been a more exciting time to join the Royal Devon, as youll help to shape our services as we continue along our integration journey.
Details
Date posted
06 February 2024
Pay scheme
Agenda for change
Band
Band 3
Salary
£22,816 to £24,336 a year pro rata
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
185-459-6171
Job locations
Osprey House, Osprey Road
Sowton Industrial Estate
Exeter
Devon
EX2 7WN
Employer details
Employer name
Royal Devon University Healthcare NHS Foundation Trust
Address
Osprey House, Osprey Road
Sowton Industrial Estate
Exeter
Devon
EX2 7WN
Employer's website
https://royaldevon.nhs.uk/ (Opens in a new tab)











Employer contact details
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