Receptionist / Booking Clerk

Royal Devon University Healthcare NHS Foundation Trust

This job is now closed

Job summary

The post holder will primarily provide administrative support to the Surgical Team and provide cover for other Receptionists/Booking Clerks within the Hospital. The reception post will involve learning Day Case Admin, Minor Injury admin, X-ray admin and the basics of Physiotherapy admin as well as general reception duties. The post holder will be part of a Trust Administration team.

Main duties of the job

For more detail about the main duties of this role, please see the job description section below. As a key member of the Royal Devon University Healthcare NHS Foundation Trust, you will be joining an exceptional team working together to help our patients to stay healthy, when they need it most.

About us

Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.

We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford).

Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within peoples own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).

Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.

Its never been a more exciting time to join the Royal Devon, as youll help to shape our services as we continue along our integration journey.

Date posted

11 January 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£20,270 to £21,318 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

185-334-2602

Job locations

Exmouth

Devon

EX8 2JN

Job description

Job responsibilities

For more information on the Job Description and Responsibilities please click the link below.

More detail about the role

An exciting opportunity has arisen for a receptionist, to join our busy administrative team at Exmouth Hospital. The hospital is a busy and stimulating place to work and benefits from excellent team working and an innovative new Trust-wide IT system.

The post holder will be required to support the Exmouth Community Hospital Team and the effective delivery of services. You must have experience of dealing with the public and demonstrate excellent verbal and written communication skills. A good level of IT skills and the ability to work flexibly as part of a team is essential for this role. You will be working with a wide range of people and communicating with both patients and staff therefore empathy and patience is essential

Duties will predominantly include, amongst other tasks, reception and administrative work for the main hospital, Surgical Day Case and various out-patient departments. Dealing with telephone and face to face enquires from members of the public, daily contact with clinicians and other professionals, co-ordinating room bookings, dealing with out-patient appointments, inputting patient information onto the Trust electronic patient records; scanning; organising outgoing and incoming post; ordering and receipting stores.

Please refer to the person specification (PS) as all applications will be closely matched to this document.

Working Pattern: 30hrs per week over 4 days Tuesday to Friday 08:00 16:00. This is a generic role and you may be required to work up to full time hours to cover annual leave/sickness in various departments.

Interview Date: Thursday 2nd February 2023

For further information please contact: Tina Slade, Locality Business Manager Tel: 01395 282050

Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon.

The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.

The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.

Benefits

We will work together to maintain a culture that develops and supports you and your team.

This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there.

Looking after you is important to us.

We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.

If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.

You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.

Salary is not the only financial benefit

You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers.

You will also have access to other benefits including:

National discount services such as the Blue Light Card and Health Service Discounts.

Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter

Car lease schemes.

The NHS Pension scheme (one of the most generous and comprehensive in the UK).

Cycle to work scheme

These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.