Royal Devon University Healthcare NHS Foundation Trust

Ophthalmology Administrator

This job is now closed

Job summary

The post holder will fulfil all tasks associated with the smooth-running of the Ophthalmology clerical team, providing administrative support to all clinical activity to help deliver high-quality, efficient care and experience to patients. The post holder with use a variety of IT systems to help manage and coordinate the Ophthalmology service. Key to this will involve use of Epic, Medisoft and Microsoft Office applications.

Main duties of the job

For more detail about the main duties of this role, please see the job description section below. As a key member of the Royal Devon University Healthcare NHS Foundation Trust, you will be joining an exceptional team working together to help our patients to stay healthy, when they need it most.

About us

Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.

We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford).

Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within peoples own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).

Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.

Its never been a more exciting time to join the Royal Devon, as youll help to shape our services as we continue along our integration journey.

Date posted

19 May 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year

Contract

Permanent

Working pattern

Full-time

Reference number

185-16818-3438

Job locations

North Devon District Hospital

Raleigh Park

Barnstaple

Devon

EX31 4JB

Job description

Job responsibilities

For more information on the Job Description and Responsibilities please click the link below.

More detail about the role:

The Ophthalmology Administrator will be based in the eye department at North Devon District Hospital and will provide administrative support to the service.

To meet the needs of the service, the post holder may be required to work in other administrative areas as appropriate as directed by the line manager.

Specific responsibilities:

Coordinate and book clinics on direction of Failsafe Officer
Validate waiting lists
Escalation of capacity issues to Failsafe Officer and/or Patient Access Coordinator
Taking a pro-active and forward-looking approach to all work and patients clinical needs
Direct patient contact via e-mail, telephone and in person
Daily use of core IT programs; Epic, Medisoft and Epro
Working closely with all levels of staff; clerical, nurses and doctors
Use Microsoft Excel to put together reports and use other reports to assist day-to-day work
Cover for colleagues due to leave/sickness absence.

Working Pattern: Monday to Friday 37.5 hours worked across 5 days

Interview Date: To be confirmed

For further information please contact: Dawn Redmore on 01271 322770 or dawn.redmore@nhs.net

Preference will be given to staff with Priority and \'At Risk\' status including NHS At Risk staff throughout Devon.

The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.

The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.

Benefits

We will work together to maintain a culture that develops and supports you and your team.

This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there.

Looking after you is important to us.

We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.

If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.

You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.

Salary is not the only financial benefit

You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers.

You will also have access to other benefits including:

National discount services such as the Blue Light Card and Health Service Discounts.

Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter

Car lease schemes.

The NHS Pension scheme (one of the most generous and comprehensive in the UK).

Cycle to work scheme

These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

Job description

Job responsibilities

For more information on the Job Description and Responsibilities please click the link below.

More detail about the role:

The Ophthalmology Administrator will be based in the eye department at North Devon District Hospital and will provide administrative support to the service.

To meet the needs of the service, the post holder may be required to work in other administrative areas as appropriate as directed by the line manager.

Specific responsibilities:

Coordinate and book clinics on direction of Failsafe Officer
Validate waiting lists
Escalation of capacity issues to Failsafe Officer and/or Patient Access Coordinator
Taking a pro-active and forward-looking approach to all work and patients clinical needs
Direct patient contact via e-mail, telephone and in person
Daily use of core IT programs; Epic, Medisoft and Epro
Working closely with all levels of staff; clerical, nurses and doctors
Use Microsoft Excel to put together reports and use other reports to assist day-to-day work
Cover for colleagues due to leave/sickness absence.

Working Pattern: Monday to Friday 37.5 hours worked across 5 days

Interview Date: To be confirmed

For further information please contact: Dawn Redmore on 01271 322770 or dawn.redmore@nhs.net

Preference will be given to staff with Priority and \'At Risk\' status including NHS At Risk staff throughout Devon.

The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.

Benefits

We will work together to maintain a culture that develops and supports you and your team.

Looking after you is important to us.

We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.

If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.

You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.

Salary is not the only financial benefit

You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers.

You will also have access to other benefits including:

National discount services such as the Blue Light Card and Health Service Discounts.

Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter

Car lease schemes.

The NHS Pension scheme (one of the most generous and comprehensive in the UK).

Cycle to work scheme

These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

Person Specification

General Requirements

Essential

See job description text above, and (where applicable) you can download a copy of the full job description

Desirable

See job description text above, and (where applicable) you can download a copy of the full job description

Person Specification

General Requirements

Essential

See job description text above, and (where applicable) you can download a copy of the full job description

Desirable

See job description text above, and (where applicable) you can download a copy of the full job description

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Royal Devon University Healthcare NHS Foundation Trust

Address

North Devon District Hospital

Raleigh Park

Barnstaple

Devon

EX31 4JB

Employer's website

https://royaldevon.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Royal Devon University Healthcare NHS Foundation Trust

Address

North Devon District Hospital

Raleigh Park

Barnstaple

Devon

EX31 4JB

Employer's website

https://royaldevon.nhs.uk/ (Opens in a new tab)