Ward Host

Job summary

Solent NHS Trust are looking to recruit 3 x 30 hours and 1 x 35 hour position to work in all areas of the catering department at the Western Community Hospital and the Royal South Hants. The role will involve working on wards taking patient meal orders and serving meals and drinks to patients as well as working in the kitchen area covering all kitchen duties such as basic food preparation, serving staff and visitors and general cleaning duties.

Shifts will be allocated on a rostered basis and will involve weekend working.

Main duties of the job

• To ensure that a high standard of customer care is maintained at all times, including adherence to the Trust's professional appearance policy
• Liaise on a daily basis with the patients and family members regarding meal preferences and appetite, taking into account any cultural and religious choices
• Discuss with the nursing staff patients' treatment plans in order to determine their effect on individual appetite / dietary requirements
• Meet with the catering manager to plan meal requirements
• Collate information off the menu cards and give this information to designated staff on the ward
• Serve beverages and meals, ensuring patients are assisted with positioning of their meal and access to cutlery and condiments
• Distribute meals, ensuring that the patient's tray is checked against their request and all items are correct, with the appropriate condiments available
• Liaise with the catering department regarding new patients' menus and dietary requests
• Manage snacks for patients, including snacks required off the ward e.g. for patients attending appointments at a different location, ensuring the snack is appropriate to the patient's needs (soft, pureed, diabetic etc.)
• Where appropriate and under the guidance of nursing staff, provide a system that enables each patient to have access to fresh water

About us

Make a difference with us

If you are looking for somewhere you can make a real difference and are passionate about keeping people safe, well and out of hospital, a career with us may be just what you're looking for. At Solent NHS Trust, we strive to make a difference to the health and wellbeing of our communities.

We are proud to be an organisation which is focused on our people and we welcome people who share our values to come and work with us.

To deliver great care that is safe, simple and easy to access

To be a caring, flexible and supportive place to work

To deliver the best value for money

Our shared values support the development of a strong working culture. They breathe life into our organisation -- guiding and inspiring all of our actions and decisions. They enable us to be better at what we do and create a great place for our staff to work, whilst ensuring we provide the highest quality of care to our patients.

In creating our values, we spent time listening to our employees and members. Based on what people told us, we created our HEART values to reflect the deep belief that we are caring organisation at the centre of our community: Honesty, Everyone counts, Accountable, Respectful, Teamwork.

We are an accredited Real Living Wage employer.

We encourage and support our staff to be vaccinated as this remains the best line of defence against Covid-19.