Job responsibilities
*To ensure the maintenance of a high standard of care to working age adults with severe and enduring mental health difficulties supporting the implementation of the Care Programme Approach (CPA) and act as care coordinator to an agreed number of cases.
*To offer comprehensive needs assessment and care plan, Risk assessment, Dialog assessment ensuring the implantation and review of appropriate care and treatment meeting the needs of Service Users in an effective, efficient and recovery focussed approach.
*To maintain a commitment to service user and carer empowerment and to assist and encourage the development of initiatives which facilitate their involvement in their care and at wider service planning.
*Develop, support and mentor new staff including students, trainees, and support staff.
*Organise and arrange, chair, CPA meetings, Professional Meetings, MDT, Case Conferences, and other clinical meetings as indicated.
*Provide comprehensive reports for Review Tribunals, Managers Hearings and Social Care Reports and present the information to a good standard in writing and at meetings in a professional and positive manner.
*To be able work as a team member in a flexible facilitative manner.
*Fully comply with Data Protection requirements, Freedom of Information and Caldicott Guidelines.
*Contribute to the educational programme and ensure that mandatory, statutory, and personal development plan training is undertaken.
*Ensure active participation in supervision, scoping in reflective practice, hold a caseload management, Therapy supervision, personal development, and appraisal reviews.
Communication
*To develop a professional relationship with service users based on principles of recovery.
*To comply with requirements to monitor and record agreed outcome measures and key performance indicators e.g., mental health minimum data set.
*To accurately record all contacts with service users in the S1 electronic record in line with Solent NHS record keeping policy.
*To ensure effective communication with service users, relatives and carers, visitors, staff, and others.
*To ensure that all communication takes place in a manner that is consistent with legislation, policies, and procedures.
*To respond to questions or concerns from service users and carers in a timely and professional manner.
*To be aware of own behaviour and professional boundaries with both service users and colleagues and ensure these are in accordance with Trust policy.
Administrative
*The Trust is committed to providing a high-quality service through the effective management and development of its employees. The Performance Appraisal process ensures that the Trust is able to achieve its key aims of delivering cost effective, high quality and responsive healthcare, whilst enabling employees to understand how the outcome of their contribution fits within these overall aims.
*All staff have the responsibility to support all learners and to keep their knowledge of supporting learners in practice up to date, according to appropriate governing bodies regulations.
Knowledge, Education and Training
*To lead the development, maintenance, and monitoring of service standards, collect and collate data/ information effectively for the purpose of audit, research and service performance.
*To identify, implement and evaluate, with others, areas for potential service improvement and agrees further action.
*To ensure structures are in place for effective appraisal, personal development and performance management and audit these regularly.
*To assist the team leader in ensuring a safe roster in the clinical area.
*To assess and plan care in a manner that is consistent with evidence-based practice, policies and procedures and the management of risk.
*To take all possible precautions to safeguard the welfare and safety of staff, service users, visitors, and the public, by implementing all policies related to health, safety, security, and risk.
*To ensure compliance by self and staff of the Trust's Standing Orders, Standing Financial Instructions, Policies, Procedures and Guidelines, including taking all reasonable steps to manage and promote a healthy working and diverse working environment.
*To adhere to professional confidentiality standards.
Management and Leadership
*To receive clinical supervision and actively participate in appraisal and performance development.
*To adhere to the appropriate code of professional conduct for their professional background.
*To ensure attendance at all Trust essential and mandatory training.
*To identify own development needs and set personal development objectives in collaboration with appraiser, in line with service priorities.
*To demonstrate the achievement of competencies through the collection of evidence within a personal portfolio.
*To participate in the orientation and induction of all staff new to the service.
*To contribute positively to the experience of learners within the service and to undertake the role of a sign off mentor if a registered nurse.
*Maintain professional responsibilities in line with the professional regulation required of your professional body (i.e. NMC, HPC.)
Quality and Service Improvement
*Identifies situations of clinical risk and takes appropriate action to ensure a safe environment for patients/clients/families and staff.
*Contributes to evidence-based practice in speciality areas.
*Demonstrates commitment to quality improvements, risk management and resource utilisation participating in monitoring and evaluation activities including audit and research activities.
*Provides input into clinical standards/protocols and policies and undertakes clinical audits as required.
*Evaluates the effectiveness, efficiency and safety of clinical practice contributing to service improvement initiatives.
*Participates in the implementation of models of care appropriate to patient/client population needs.
*Contributes to and participates in Solent NHS policy development providing own expertise where relevant and feedback on proposed polices based on relevant experience and expertise where applicable.
*Participates in case review and debriefing activities as required.
*Participates in group/unit discussions that review current practice.
*Contributes to the development of programmes of care/care packages providing specialist advice where relevant.
*Promote patient and public involvement in activities designed to inform service improvement.
*Actively participate in clinical audit and service improvement activity to improve patient care and patient outcomes (privacy, dignity and duty of candour).
*Fully adheres to the Solent NHS trust Integrated Clinical and Safeguarding Supervision policy along with Safeguarding Children and adult policies, and information sharing protocols to ensure the health and well-being of children and adults at risk.
*Familiarity with the requirements of the Mental Capacity Act and maintains MCA mandatory training.
Health and Safety, Security and Equality
*Works in accordance with the relevant Health and Safety Trust policies, procedures, and guidelines.
*Contribute to development of service.
*Attends organisational mandatory training as required by the Trust and relevant to your role.
*Actively participates in and enables others to carry out risk assessments within the working environment.
*Ensures self and colleagues are trained and competent to use equipment safely.
*Ensures incident reporting is expedited promptly and appropriate action plans completed.
*Identifies potential health, safety and security issues and collaborates with others to promote and maintain an environment that supports infection prevention and control policies and procedures.
*Supports and promotes a positive approach to diversity and equality of opportunity, to eliminate discrimination and disadvantage in service delivery and employment, and to manage, support or comply through the implementation of the Solent NHS Trust's Equal Opportunities Policy.
*Promotes a culture which respects and values diversity, and support patients, visitors and staff in exercising their rights.
*Ensures care within areas of practice and adheres to the 5 principles of the Mental Capacity Act Code of Practice (2005).
*Recognises and reports behaviour which undermines equality and diversity in accordance with organisational policies and current legislation.
