Job summary
We are looking for Mental Health Social worker to join our responsive Community Crisis Team.
Working in Portsmouth offers a diverse inner-city client base where we provide intensive treatment and interventions to individuals who present with a range of mental health needs as a 24 hour service. This role is a core hours post that does not require any night time working. We need you to travel across the city to visit our patients, either by bike or bus, car or train! We also have pool cars which can be used by people with full UK driving licences and if you want to use your own, you can claim mileage!
Our aim is to prevent hospital admission and to be the access point for urgent mental health care to adults across Portsmouth.
We're passionate about providing you with the opportunity to develop and have a wide range of therapies and treatments to train in to continue your learning. We want the best for you so you can deliver the best quality care to our patients.
Although this is a community based role, our offices are based at St Marys Community Health Campus in Milton. This offers you a space to meet and connect with your team, time to complete outstanding work and an affordable restaurant to give you the fuel to keep going all day long!
We'd love to chat to find out if we're the right employer for you so please get in touch to arrange a visit with our Clinical Manager Nick Rout -- Nicholas.Rout@solent.nhs.uk or 0300 123 6924.
Main duties of the job
To work as an active member of the integrated multi-disciplinary team. This role is to work core business hours (9-5, Monday -- Friday) but supporting a team providing an acute, mobile 24-hour community-based Crisis Resolution Home Treatment Service (CRHT) as an alternative to hospital admission.
To support the team to manage a caseload of clients with complex social care needs providing interventions using evidence based, client centred principles to aid recovery and avoid admission to psychiatric hospital. To ensure that the service provided is high quality, clinically effective and cost effective.
When required, to provide rapid assessment in a range of settings and help plan and deliver effective, evidence-based home treatment in collaboration with service users, carers and professionals from other established services. Strong emphasis is placed on assisting service users to learn from the crisis.
To carry out and document care act assessments and arrange, cost and purchase Social Care within the financial framework and procedures
This post will work with the Social Care Professional Lead to support, challenge and critically review the care processes which are connected to the funded Health and Social Care packages.
To be a key resource in facilitating the pathway to independent living
This post holder will also have an expert knowledge of resources and will be able to advise on which resources can meet the needs of service users as well as assist in negotiating best value for money
About us
Make a difference with us
If you are looking for somewhere you can make a real difference and are passionate about keeping people safe, well and out of hospital, a career with us may be just what you're looking for. At Solent NHS Trust, we strive to make a difference to the health and wellbeing of our communities.
We are proud to be an organisation which is focused on our people and we welcome people who share our values to come and work with us.
To deliver great care that is safe, simple and easy to access
To be a caring, flexible and supportive place to work
To deliver the best value for money
Our shared values support the development of a strong working culture. They breathe life into our organisation -- guiding and inspiring all of our actions and decisions. They enable us to be better at what we do and create a great place for our staff to work, whilst ensuring we provide the highest quality of care to our patients.
In creating our values, we spent time listening to our employees and members. Based on what people told us, we created our HEART values to reflect the deep belief that we are caring organisation at the centre of our community: Honesty, Everyone counts, Accountable, Respectful, Teamwork.
We are an accredited Real Living Wage employer.
We encourage and support our staff to be vaccinated as this remains the best line of defence against Covid-19.
Job description
Job responsibilities
Clinical and professional
- Act as a key resource for the social care needs of the wider team caseload
- To ensure the maintenance of a high standard of care to those 18 and above with severe and enduring mental health difficulties supporting the recovery process
- To offer comprehensive needs assessment and care plan, Risk assessment, CPOC assessment ensuring the implantation and review of appropriate care and treatment meeting the needs of Service Users in an effective, efficient and recovery focussed approach
- Arrange, cost and purchase social care within the Care Management framework, identifying direct payments and promoting personalisation.
- To maintain a commitment to service user and carer empowerment and to assist and encourage the development of initiatives which facilitate their involvement in their care and at wider service planning.
- Develop, support and mentor new staff including students, trainees and support staff.
- Chair meetings, Professional Meetings, MDT, Case Conferences and other clinical meetings as indicated.
- Provide comprehensive reports for Review Tribunals, Managers Hearings and Social Care Reports and present the information to a good standard in writing and at meetings in a professional and positive manner.
- To be able work as a team member in a flexible facilitative manner.
- Fully comply with Data Protection requirements, Freedom of Information and Caldicott Guidelines.
- Contribute to the educational programme and ensure that mandatory, statutory and personal development plan training is undertaken.
- Ensure active participation in supervision, scoping in reflective practice, caseload management, Therapy supervision, personal development and appraisal reviews.
- Participate in audit process and in the implementation of any recommendations made.
- Participate in development and implementing service standards in line with Service Developments as required.
- To adhere to a 'whole life' approach this draws on the strengths of the service user to develop a personal recovery plan.
- To maintain a commitment to service user and carer involvement in the development of their care, including negotiating with relevant agencies in order to facilitate recovery.
- To maintain a commitment to service user and carer involvement to assist and encourage the development of initiatives which facilitate their involvement in care planning and at wider service planning
- Act as the accountable professional for a defined group of Service Users.
- The post holder is responsible for the provision of a high-quality clinical service to a specific area of the service, ensuring that the service delivered meets Trust and professional standards and develops in line with Government, Clinical, Professional and local guidelines. They have responsibility for formulating intervention plans and delivering specialist individual work for a caseload of clients with complex needs.
- Develop, support and mentor new staff including students, trainees and support staff.
- Act in the absence of the Clinical Manager as and when required to do so.
Communication
- To promote team working ensuring good communication with your colleagues both in the CRHT team and the wider service.
- To ensure you communicate in an effective and sensitive with relatives, carers, other professionals and voluntary organisations, thus encouraging participation in care delivery.
Knowledge, Education and Training
- To educate others as to the roles and functions of the CRHT, Linking in with GPs, AMHPs and other professionals / agencies.
- To remain up-to-date concerning relevant clinical practice, research, evidence-based practice.
- To attend all statuary and mandatory training.
- To actively participate in the development and delivery of a teaching programme for trainee professionals and team members as need is identified.
- To undertake the role of practice supervisor for student social workers and to participate in the training of other professionals on placement with the team.
Management and Training
- To deputise for the CRHT Service Clinical Manger as required.
- To assist the CRHT Service Clinical Manager in ensuring the team is adequately resourced and staffed and that the team is able to provide comprehensive service to service users. This includes planning and maintaining a European Working Time Directive compliant 24-hour rota, in line with service needs.
- To participate in the collation, analysis and dissemination of statistics relating to the activity of the service and plan against service targets.
- The post holder will positively promote flexibility and integration within the team
- and between the CRHT Service and other teams and services.
Quality and Service Improvement
- Identifies situations of clinical risk and takes appropriate action to ensure a safe environment for patients/clients/families and staff.
- Contributes to evidence-based nursing practice in speciality areas.
- Demonstrates commitment to quality improvements, risk management and resource utilisation participating in monitoring and evaluation activities including audit and research activities
- Provides input into clinical standards/protocols and policies and undertakes clinical audits as required.
- Evaluates the effectiveness, efficiency and safety of clinical practice contributing to service improvement initiatives.
- Participates in the implementation of nursing models of care appropriate to patient/client population needs.
- Contributes to and participates in Solent NHS policy development providing own expertise where relevant and feedback on proposed polices based on relevant experience and expertise where applicable.
- Participates in case review and debriefing activities as required.
- Participates in group/unit discussions that review current practice.
- Contributes to the development of programmes of care/care packages providing specialist advice where relevant.
- Promote patient and public involvement in activities designed to inform service improvement
- Actively participate in clinical audit and service improvement activity to improve patient care and patient outcomes (privacy, dignity and duty of candour).
- Fully adheres to the Solent NHS trust Integrated Clinical and Safeguarding Supervision policy along with Safeguarding Children and adult policies, and information sharing protocols to ensure the health and well-being of children and adults at risk.
- Familiarity with the requirements of the Mental Capacity Act and maintains MCA mandatory training.
Health and Safety, Security and Equality
- Works in accordance with the relevant Health and Safety Trust policies, procedures, and guidelines.
- Contribute to development of service.
- Attends organisational mandatory training as required by the Trust and relevant to your role.
- Actively participates in and enables others to carry out risk assessments within the working environment.
- Ensures self and colleagues are trained and competent to use equipment safely.
- Ensures incident reporting is expedited promptly and appropriate action plans completed.
- Identifies potential health, safety and security issues and collaborates with others to promote and maintain an environment that supports infection prevention and control policies and procedures.
- Supports and promotes a positive approach to diversity and equality of opportunity, to eliminate discrimination and disadvantage in service delivery and employment, and to manage, support or comply through the implementation of the Solent NHS Trust's Equal Opportunities Policy.
- Promotes a culture which respects and values diversity, and support patients, visitors and staff in exercising their rights.
- Ensures care within areas of practice and adheres to the 5 principles of the Mental Capacity Act Code of Practice (2005).
- Recognises and reports behaviour which undermines equality and diversity in accordance with organisational policies and current legislation.
- It is the responsibility of all employees to work with Managers to achieve a healthy and safe environment, and to take reasonable care of themselves and others.
- It is the responsibility of all employees to support the Organisations' vision of promoting a positive approach to diversity and equality of opportunity, to eliminate discrimination and disadvantage in service delivery and employment and to manage, support of comply through the implementation of the Organisations, Equal Opportunities Policy.
- It is the responsibility of all employees to take appropriate action i.e. hand washing etc., to ensure no needless infections occur.
Limits of Authority
- May not dismiss or suspend staff under the disciplinary procedures.
- May not take annual leave without prior agreement of the manager
Job description
Job responsibilities
Clinical and professional
- Act as a key resource for the social care needs of the wider team caseload
- To ensure the maintenance of a high standard of care to those 18 and above with severe and enduring mental health difficulties supporting the recovery process
- To offer comprehensive needs assessment and care plan, Risk assessment, CPOC assessment ensuring the implantation and review of appropriate care and treatment meeting the needs of Service Users in an effective, efficient and recovery focussed approach
- Arrange, cost and purchase social care within the Care Management framework, identifying direct payments and promoting personalisation.
- To maintain a commitment to service user and carer empowerment and to assist and encourage the development of initiatives which facilitate their involvement in their care and at wider service planning.
- Develop, support and mentor new staff including students, trainees and support staff.
- Chair meetings, Professional Meetings, MDT, Case Conferences and other clinical meetings as indicated.
- Provide comprehensive reports for Review Tribunals, Managers Hearings and Social Care Reports and present the information to a good standard in writing and at meetings in a professional and positive manner.
- To be able work as a team member in a flexible facilitative manner.
- Fully comply with Data Protection requirements, Freedom of Information and Caldicott Guidelines.
- Contribute to the educational programme and ensure that mandatory, statutory and personal development plan training is undertaken.
- Ensure active participation in supervision, scoping in reflective practice, caseload management, Therapy supervision, personal development and appraisal reviews.
- Participate in audit process and in the implementation of any recommendations made.
- Participate in development and implementing service standards in line with Service Developments as required.
- To adhere to a 'whole life' approach this draws on the strengths of the service user to develop a personal recovery plan.
- To maintain a commitment to service user and carer involvement in the development of their care, including negotiating with relevant agencies in order to facilitate recovery.
- To maintain a commitment to service user and carer involvement to assist and encourage the development of initiatives which facilitate their involvement in care planning and at wider service planning
- Act as the accountable professional for a defined group of Service Users.
- The post holder is responsible for the provision of a high-quality clinical service to a specific area of the service, ensuring that the service delivered meets Trust and professional standards and develops in line with Government, Clinical, Professional and local guidelines. They have responsibility for formulating intervention plans and delivering specialist individual work for a caseload of clients with complex needs.
- Develop, support and mentor new staff including students, trainees and support staff.
- Act in the absence of the Clinical Manager as and when required to do so.
Communication
- To promote team working ensuring good communication with your colleagues both in the CRHT team and the wider service.
- To ensure you communicate in an effective and sensitive with relatives, carers, other professionals and voluntary organisations, thus encouraging participation in care delivery.
Knowledge, Education and Training
- To educate others as to the roles and functions of the CRHT, Linking in with GPs, AMHPs and other professionals / agencies.
- To remain up-to-date concerning relevant clinical practice, research, evidence-based practice.
- To attend all statuary and mandatory training.
- To actively participate in the development and delivery of a teaching programme for trainee professionals and team members as need is identified.
- To undertake the role of practice supervisor for student social workers and to participate in the training of other professionals on placement with the team.
Management and Training
- To deputise for the CRHT Service Clinical Manger as required.
- To assist the CRHT Service Clinical Manager in ensuring the team is adequately resourced and staffed and that the team is able to provide comprehensive service to service users. This includes planning and maintaining a European Working Time Directive compliant 24-hour rota, in line with service needs.
- To participate in the collation, analysis and dissemination of statistics relating to the activity of the service and plan against service targets.
- The post holder will positively promote flexibility and integration within the team
- and between the CRHT Service and other teams and services.
Quality and Service Improvement
- Identifies situations of clinical risk and takes appropriate action to ensure a safe environment for patients/clients/families and staff.
- Contributes to evidence-based nursing practice in speciality areas.
- Demonstrates commitment to quality improvements, risk management and resource utilisation participating in monitoring and evaluation activities including audit and research activities
- Provides input into clinical standards/protocols and policies and undertakes clinical audits as required.
- Evaluates the effectiveness, efficiency and safety of clinical practice contributing to service improvement initiatives.
- Participates in the implementation of nursing models of care appropriate to patient/client population needs.
- Contributes to and participates in Solent NHS policy development providing own expertise where relevant and feedback on proposed polices based on relevant experience and expertise where applicable.
- Participates in case review and debriefing activities as required.
- Participates in group/unit discussions that review current practice.
- Contributes to the development of programmes of care/care packages providing specialist advice where relevant.
- Promote patient and public involvement in activities designed to inform service improvement
- Actively participate in clinical audit and service improvement activity to improve patient care and patient outcomes (privacy, dignity and duty of candour).
- Fully adheres to the Solent NHS trust Integrated Clinical and Safeguarding Supervision policy along with Safeguarding Children and adult policies, and information sharing protocols to ensure the health and well-being of children and adults at risk.
- Familiarity with the requirements of the Mental Capacity Act and maintains MCA mandatory training.
Health and Safety, Security and Equality
- Works in accordance with the relevant Health and Safety Trust policies, procedures, and guidelines.
- Contribute to development of service.
- Attends organisational mandatory training as required by the Trust and relevant to your role.
- Actively participates in and enables others to carry out risk assessments within the working environment.
- Ensures self and colleagues are trained and competent to use equipment safely.
- Ensures incident reporting is expedited promptly and appropriate action plans completed.
- Identifies potential health, safety and security issues and collaborates with others to promote and maintain an environment that supports infection prevention and control policies and procedures.
- Supports and promotes a positive approach to diversity and equality of opportunity, to eliminate discrimination and disadvantage in service delivery and employment, and to manage, support or comply through the implementation of the Solent NHS Trust's Equal Opportunities Policy.
- Promotes a culture which respects and values diversity, and support patients, visitors and staff in exercising their rights.
- Ensures care within areas of practice and adheres to the 5 principles of the Mental Capacity Act Code of Practice (2005).
- Recognises and reports behaviour which undermines equality and diversity in accordance with organisational policies and current legislation.
- It is the responsibility of all employees to work with Managers to achieve a healthy and safe environment, and to take reasonable care of themselves and others.
- It is the responsibility of all employees to support the Organisations' vision of promoting a positive approach to diversity and equality of opportunity, to eliminate discrimination and disadvantage in service delivery and employment and to manage, support of comply through the implementation of the Organisations, Equal Opportunities Policy.
- It is the responsibility of all employees to take appropriate action i.e. hand washing etc., to ensure no needless infections occur.
Limits of Authority
- May not dismiss or suspend staff under the disciplinary procedures.
- May not take annual leave without prior agreement of the manager
Person Specification
Qualifications
Essential
- Social Work England registered Social worker, degree level or equivalent
Experience
Essential
- Previous experience of working with users and carers using a recovery approach.
- Demonstrate understanding and experience of using the Care Programme Approach, risk assessment and management
- Ability to use information technology
- Ability to work flexible hours to meet the needs of the service.
- Knowledge of liaison role between the CRHT/residential/community teams.
- Show an understanding of caseload management.
- Knowledge of working with clients with a severe and enduring mental illness.
- Experience working in mental health services.
Desirable
- Implementing Care Programme Approach (CPA)
- Previous experience of working in community mental health services. Multi-disciplinary team working
- Experience of working in a multi-agency environment.
Additional Criteria
Essential
- Good team player -- able to secure the co-operation of colleagues at all levels and support colleagues
- Flexible and adaptable
- Self-motivating
- Committed to personal and team development
- Committed to non-discriminatory practice
- Evidence of professional updating and development.
- Knowledge of mental health problems/services
- Knowledge of different approaches to improving mental health
- Demonstrate good assessment skills
- Specialist in depth, up to date knowledge of current practice issues.
- A commitment to and an understanding of Equal Opportunities issues in regard to a particular care group.
- Knowledge of eligibility criteria to fair access to care, direct payments and individualised budgets.
- Knowledge of good practice models of CRHT based mental health care.
Desirable
- Understanding of voluntary/statutory organisations in mental health.
Person Specification
Qualifications
Essential
- Social Work England registered Social worker, degree level or equivalent
Experience
Essential
- Previous experience of working with users and carers using a recovery approach.
- Demonstrate understanding and experience of using the Care Programme Approach, risk assessment and management
- Ability to use information technology
- Ability to work flexible hours to meet the needs of the service.
- Knowledge of liaison role between the CRHT/residential/community teams.
- Show an understanding of caseload management.
- Knowledge of working with clients with a severe and enduring mental illness.
- Experience working in mental health services.
Desirable
- Implementing Care Programme Approach (CPA)
- Previous experience of working in community mental health services. Multi-disciplinary team working
- Experience of working in a multi-agency environment.
Additional Criteria
Essential
- Good team player -- able to secure the co-operation of colleagues at all levels and support colleagues
- Flexible and adaptable
- Self-motivating
- Committed to personal and team development
- Committed to non-discriminatory practice
- Evidence of professional updating and development.
- Knowledge of mental health problems/services
- Knowledge of different approaches to improving mental health
- Demonstrate good assessment skills
- Specialist in depth, up to date knowledge of current practice issues.
- A commitment to and an understanding of Equal Opportunities issues in regard to a particular care group.
- Knowledge of eligibility criteria to fair access to care, direct payments and individualised budgets.
- Knowledge of good practice models of CRHT based mental health care.
Desirable
- Understanding of voluntary/statutory organisations in mental health.
Additional information
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
