Dental Administrator Apprentice

Job summary

Are you looking to work in the NHS as an administrator and want to gain a nationally recognised qualification as you learn new work skills?

If yes, then this job might be for you!

We have an exciting opportunity for you to join us on a 15 month fixed term contract, training and qualifying in Customer Service, working within our Special Care Dental Service based at the Royal South Hants Hospital in Southampton. This is a full time role to be worked Monday - Friday.

You will be supported to provide an efficient and high-quality level of service to support the administration of the Dental Service. Reporting directly to the Practice Manager you will assist in the day-to-day operational work of the team which will involve, liaising with members of staff across the team, locality and organisation, external organisations as required and members of the public.

Main duties of the job

• Use and populate the electronic record system for clinical records (Systm1) or other service systems with accurate information
• Follow agreed processes for dealing with emails on Outlook and nhs.net, on a daily basis prioritising both urgency and importance, taking responsibility for signposting or dealing with queries regarding issues arising
• Monitor and action emails coming into generic email accounts as required
• Faxing, photocopying, scanning and electronic filing accurately and securely
• Populate systems and databases required for service delivery

About us

Make a difference with us

If you are looking for somewhere you can make a real difference and are passionate about keeping people safe, well and out of hospital, a career with us may be just what you're looking for. At Solent NHS Trust, we strive to make a difference to the health and wellbeing of our communities.

We are proud to be an organisation which is focused on our people and we welcome people who share our values to come and work with us.

To deliver great care that is safe, simple and easy to access

To be a caring, flexible and supportive place to work

To deliver the best value for money

Our shared values support the development of a strong working culture. They breathe life into our organisation -- guiding and inspiring all of our actions and decisions. They enable us to be better at what we do and create a great place for our staff to work, whilst ensuring we provide the highest quality of care to our patients.

In creating our values, we spent time listening to our employees and members. Based on what people told us, we created our HEART values to reflect the deep belief that we are caring organisation at the centre of our community: Honesty, Everyone counts, Accountable, Respectful, Teamwork.

We are an accredited Real Living Wage employer.

We encourage and support our staff to be vaccinated as this remains the best line of defence against Covid-19.