Band 3 Medical Secretary
The closing date is 23 November 2025
Job summary
An exciting opportunity has arisen for an enthusiastic Medical Secretary in Respiratory Medicine at Good Hope Hospital.
The post holder will be a key member of the team and is expected to provide an empathic and sensitive point of contact for patients/relatives and carers, have a confident and calm manner with good communications skills. The post holder will be expected to appropriately manage confidential, complex and sensitive information under the direction of the Medical Secretary Supervisor
You will manage consultants and ILD nurses, book appointments, manage diaries, particular responsibility for the audio typing of clinic letters and to support your colleagues and clinicians during times of annual leave and sickness.
The trust values are Kind, Connected and Bold and we are looking for an individual who will embody these values in their attitude and approach to their work and customer service.
For an informal discussion about the role please contact Pat Davis, office Manager, 0121 424 1916
Main duties of the job
To touch type from audio and/or copy type from written documentation prepare letters, emails, reports and minutes of meetings. To exercise initiative and judgement based on acquired knowledge and experience when dealing with enquiries. Receiving and dealing with telephone enquiries as appropriate. To maintain diaries as required. Input and look up data on Trust IT systems in accordance with Trust policy.
To ensure that the post is opened daily and dealt with accordingly. Book, reschedule and cancel appointments for patients, cancel clinic as necessary on the instruction of the clinican
About us
University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.
Details
Date posted
10 November 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,937 to £26,598 a year
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
304-9012659
Job locations
Good Hope Hospital
Rectory Rd
Sutton Coldfield
West Midlands
B75 7RR
Employer details
Employer name
University Hospitals Birmingham NHS Foundation Trust
Address
Good Hope Hospital
Rectory Rd
Sutton Coldfield
West Midlands
B75 7RR
Employer's website
https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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