Band 3 Medical Secretary - Respiratory Medicine
The closing date is 09 November 2025
Job summary
An exciting opportunity has arisen in Respiratory Medicine at Heartlands Hospital for a part time Band 3 (25 hours) medical secretary. We are looking for an enthusiastic person who would like to make a positive impact to the department, working closely with our clinical teams to provide safe and effective management of patients.
Our medical secretaries provide a highly valued service so we are looking for an individual who has 12 months experience and a proven track record of working as a secretary/administrator preferably within healthcare. You will have accurate audio-typing skills, be well organised and able to multi-task and stay calm under pressure with the flexibility to respond to any changing service demands at short notice. You should have a good working knowledge of MS Office and be able to pick up new IT systems quickly; together with excellent communication skills as you will be the first point of contact.
The main tasks include audio typing of letters, managing and booking patient appointments; monitoring waiting lists; diary management, coordinating and arranging meetings including taking minutes; keeping accurate and uptodate records; inputting of data, dealing with post; dealing with patient queries and any other tasks that fall within the job description.
Main duties of the job
To type clinical letters and reports from audio dictation
To book, reschedule and cancel appointments/clinics
To monitor waiting lists & clinic capacity
To produce accurate correspondence in a timely manner
To maintain & track results of patient investigations and on receipt, prioritise & action according to clinical need with guidance from the medical team
To maintain Consultant diaries as required
To open post and action accordingly
Providing a first point of contact (face to face, telephone & email) for patients, colleagues and healthcare professionals
To process referrals
Updating and inputting of patient information on the appropriate systems & spreadsheets
Scanning documents as required to patient records
To be able to organise daily workload and prioritise tasks to meet timescales and deadlines
Completing necessary actions required from correspondence & any requests received
And any other work as defined in the job description
About us
University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.
Details
Date posted
04 November 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,937 to £26,598 a year
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
304-9008342-1
Job locations
Heartlands Hospital
Bordesley Green E
Birmingham
West Midlands
B9 5SS
Employer details
Employer name
University Hospitals Birmingham NHS Foundation Trust
Address
Heartlands Hospital
Bordesley Green E
Birmingham
West Midlands
B9 5SS
Employer's website
https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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