University Hospitals Birmingham NHS Foundation Trust

Band 4 Medical Secretary Supervisor -ODN Hepatitis Services

The closing date is 21 October 2025

Job summary

An exciting opportunity has come up within the Hepatitis service at the Queen Elizabeth Hospital. We are looking for an enthusiastic and experienced Medical Secretary to provide administration support to the ODN network and the Hepatitis nurses.

Applicants should have a responsible attitude and be able to demonstrate good communication skills, as close liaison is essential with patients and Hepatitis nurses.

The post holder should demonstrate effective communication skills, be able to work independently and as part of a team.

This post is fixed term for 12 months.

Main duties of the job

The post holders expected main duties would be the typing of clinical letters for the Hepatitis nurses adhering to the letter turnaround target. Other aspects of this role will include the booking of Hepatitis clinics and general administration duties expected to be completed at the nurses requests. The post holder will also be expected to minute the ODN meeting.

About us

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.

Details

Date posted

14 October 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Flexible working

Reference number

13389

Job locations

Queen Elizabeth Hospital

Mindelsohn Way

Birmingham

West Midlands

B15 2TH


Job description

Job responsibilities

Please note for a specific detailed job description for this vacancy please see attached job description.

Job description

Job responsibilities

Please note for a specific detailed job description for this vacancy please see attached job description.

Person Specification

Qualifications

Essential

  • Good General Education (eg. GCSE
  • English and Maths A-C) GCSE Level 9-4
  • * Business Administration NVQ level 3 or
  • equivalent experience in a clerical
  • environment
  • * AMSPAR Certificate/equivalent
  • qualification or equivalent knowledge of
  • medical terminology
  • * Working knowledge of medical
  • terminology

Experience

Essential

  • Experience of working as a Medical
  • Secretary
  • * Experience of dealing with the
  • Public/Customer service experience
  • * Experience of working with a range of
  • Microsoft Office packages (e.g. Word,
  • Excel and Outlook)
  • * Experience of using IT systems
  • * Experience of working in Healthcare
  • * Good Organisational skills
  • * Able to use own initiative and deal with
  • the unpredictable
  • * Able to work under pressure and to multitask
  • * Able to work to deadlines

Desirable

  • Experience of working in a busy environment

Additional Criteria

Essential

  • Work effectively and flexibly as part of a
  • team to meet the needs of the services
  • * Confident in dealing with people at all
  • levels
  • * Must be able to demonstrate an
  • understanding of equality and diversity
  • * Mature open and flexible approach to
  • work
  • * Demonstrates care and compassion
  • * Good inter-personal and communication
  • skills
  • * Good organisational skills
  • * Team Player
  • * Conscientious
  • * Demonstrates reliability, motivation and
  • commitment
  • * Ability to travel to multiple sites

Desirable

  • Ability to work under pressure and deal with
  • stressful situations
Person Specification

Qualifications

Essential

  • Good General Education (eg. GCSE
  • English and Maths A-C) GCSE Level 9-4
  • * Business Administration NVQ level 3 or
  • equivalent experience in a clerical
  • environment
  • * AMSPAR Certificate/equivalent
  • qualification or equivalent knowledge of
  • medical terminology
  • * Working knowledge of medical
  • terminology

Experience

Essential

  • Experience of working as a Medical
  • Secretary
  • * Experience of dealing with the
  • Public/Customer service experience
  • * Experience of working with a range of
  • Microsoft Office packages (e.g. Word,
  • Excel and Outlook)
  • * Experience of using IT systems
  • * Experience of working in Healthcare
  • * Good Organisational skills
  • * Able to use own initiative and deal with
  • the unpredictable
  • * Able to work under pressure and to multitask
  • * Able to work to deadlines

Desirable

  • Experience of working in a busy environment

Additional Criteria

Essential

  • Work effectively and flexibly as part of a
  • team to meet the needs of the services
  • * Confident in dealing with people at all
  • levels
  • * Must be able to demonstrate an
  • understanding of equality and diversity
  • * Mature open and flexible approach to
  • work
  • * Demonstrates care and compassion
  • * Good inter-personal and communication
  • skills
  • * Good organisational skills
  • * Team Player
  • * Conscientious
  • * Demonstrates reliability, motivation and
  • commitment
  • * Ability to travel to multiple sites

Desirable

  • Ability to work under pressure and deal with
  • stressful situations

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Queen Elizabeth Hospital

Mindelsohn Way

Birmingham

West Midlands

B15 2TH


Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)


Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Queen Elizabeth Hospital

Mindelsohn Way

Birmingham

West Midlands

B15 2TH


Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Hiring Manager

Sally Bufton

Sally.Bufton@uhb.nhs.uk

01213714601

Details

Date posted

14 October 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Flexible working

Reference number

13389

Job locations

Queen Elizabeth Hospital

Mindelsohn Way

Birmingham

West Midlands

B15 2TH


Supporting documents

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