Band 2 Emergency Department Receptionist
The closing date is 24 September 2025
Job summary
We are seeking a confident individual, with excellent communication skills and a professional, tactful and diplomatic approach to work, within this very busy department.
As an ED receptionist, you will play a key part in ensuring the best possible care for all patients attending the department by undertaking a range of administrative and reception responsibilities, that support both the clinicians and patient care.
Main duties of the job
To work as part of a team, providing high quality front line administrative and clerical services within the department, delivering an excellent patient-focused service.
To respond to an ever changing, unpredictable and demanding workload, within the resources available, prioritising their own workload.
an understanding of confidentiality is essential, as well as a commitment to delivering excellent customer service.
To ensure accurate patient information is recorded in a timely manner, to support the clinical flow of patients at the "front door" of the Trust.
About us
University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.
Details
Date posted
22 September 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
£24,465 to £24,465 a year
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
304-1087624-1
Job locations
Good Hope Hospital
Rectory Rd
Sutton Coldfield
West Midlands
B75 7RR
Employer details
Employer name
University Hospitals Birmingham NHS Foundation Trust
Address
Good Hope Hospital
Rectory Rd
Sutton Coldfield
West Midlands
B75 7RR
Employer's website
https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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