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University Hospitals Birmingham NHS Foundation Trust

Band 2/3 Clinical Support Worker/ HCA- Diabetes/ Endocrine/ Gen Med

The closing date is 10 September 2025

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Job summary

Job Title: Band 2/3 Clinical Support Worker/ Healthcare Assistant

Location: Ward 8 and Ward 10, Good Hope Hospital

Specialities: Diabetes, Endocrine, and General Medicine

About the Role

Ward 8 and Ward 10 at Good Hope Hospital are looking for caring, compassionate and dynamic individuals to join our teams as Healthcare Support Workers.

We are seeking people with a passion for delivering high standards of patient-centred care, with a particular interest in the specialities of diabetes, endocrine and general medicine. This is a fantastic opportunity for highly motivated, flexible and enthusiastic individuals who want to make a real difference.

As a Healthcare Support Worker, you will work under the supervision of registered healthcare professionals, assisting in providing safe, effective and compassionate care to our patients.

What We're Looking For

We welcome applicants who can demonstrate:

A compassionate, patient-centred approach

Strong teamwork and communication abilities

An observant nature with attention to detail

Flexibility for shift patterns and the physical capability required for a demanding role

Why Join Us?

This is a great opportunity for anyone with the above attributes and interests to contribute to a supportive team and develop valuable skills within a rewarding NHS career.

Main duties of the job

Responsibilities include:

- Personal care: washing, dressing and aiding patients with hydration and nutrition, assisting patients to transfer and mobilise.

- Clinical support: taking observations, completing ECG's

- Enviromental tasks: making beds, restocking and cleaning areas and equipment

- Communication and escalation: alerting nursing staff or patient changes and assisting in daily operations.

About us

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.

Date posted

08 September 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 to £26,598 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

304-9012244

Job locations

Good Hope Hospital

Rectory Rd

Sutton Coldfield

West Midlands

B75 7RR

Job description

Job responsibilities

Please note for a specific detailed job description for this vacancy please see attached job description.

Job description

Job responsibilities

Please note for a specific detailed job description for this vacancy please see attached job description.

Person Specification

Qualifications

Essential

Clinical Support Worker
* Successful completion of Trust based numeracy & literacy test or provide evidence to confirm achievement of Maths/ English qualifications at Level 2 or above
* Vocational qualification at level 2 or equivalent relevant experience.
* Level 2 examples: GCSE Grades 9-4 (A-C) Level 2 Diploma in health care support /NVQ, Functional Skills Level 2
* Internationally educated applicants will have to evidence UK ENIC (the UK National Information Centre) Statements of compatibility

Desirable

* Care Certificate or can demonstrate prior skills,knowledge and experience that meet the 15 minimum standards described by Health Education England (HEE) Skills for Health

Experience

Essential

* Experience of working / participating as part of a team as an employee /volunteer.
* Ability to demonstrate/ articulate an understanding of the role and tasks involved and can describe the physical and emotional aspects of the role and some duties
* Can link the Trust values (Kind, Bold, Connected) to the role and provide examples from personal experience which demonstrate understanding in relation to the role
* Can explain why training / education and approachesto care need to be consistent in relation to safety and patient experience

Person Specification

Qualifications

Essential

Clinical Support Worker
* Successful completion of Trust based numeracy & literacy test or provide evidence to confirm achievement of Maths/ English qualifications at Level 2 or above
* Vocational qualification at level 2 or equivalent relevant experience.
* Level 2 examples: GCSE Grades 9-4 (A-C) Level 2 Diploma in health care support /NVQ, Functional Skills Level 2
* Internationally educated applicants will have to evidence UK ENIC (the UK National Information Centre) Statements of compatibility

Desirable

* Care Certificate or can demonstrate prior skills,knowledge and experience that meet the 15 minimum standards described by Health Education England (HEE) Skills for Health

Experience

Essential

* Experience of working / participating as part of a team as an employee /volunteer.
* Ability to demonstrate/ articulate an understanding of the role and tasks involved and can describe the physical and emotional aspects of the role and some duties
* Can link the Trust values (Kind, Bold, Connected) to the role and provide examples from personal experience which demonstrate understanding in relation to the role
* Can explain why training / education and approachesto care need to be consistent in relation to safety and patient experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Good Hope Hospital

Rectory Rd

Sutton Coldfield

West Midlands

B75 7RR

Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)

Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Good Hope Hospital

Rectory Rd

Sutton Coldfield

West Midlands

B75 7RR

Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)