University Hospitals Birmingham NHS Foundation Trust

Band 4 Medical Secretary - Cellular Pathology

The closing date is 09 September 2025

Job summary

Pathology is the department that studies and understands how illness and diseases work and their impact on people. Pathology across University Hospitals Birmingham supports the hospitals in its delivery of medical science - we have an enviable reputation and our labs are recognised and accredited in diagnosis/treatment and research.

Our admin and clerical teams are a crucial component in the success of this Trust wide service. To support the department, we are looking for Medical Secretaries who will work alongside our Cellular Pathology colleagues at Birmingham Heartlands Hospital and Queen Elizabeth Hospital Birmingham sites. Although these roles will be site specific, cross-site working may be required.

As part of the invaluable Team, you will be a reliable and committed Secretary who will help ensure we are continually adhering to our Trust values of Kind Connected and Bold. Working closely and reporting to the Office Manager. As a key member of this team, you will have a direct and positive impact on how we care for our patients within the hospital.

Ideally, you would have experience in providing all round secretarial services.

Job Types: Full-time, Permanent Salary: 27483 - 30162

This Band 4 role does not offer sponsorship.

Main duties of the job

We are looking for an individual who is self-motivated and able to work to strict deadlines with good communication, prioritisation and typing skills. Medical Terminology knowledge and previous secretarial experience would be advantageous.

The successful candidate will be required to handle confidential and sensitive data and deal with people on all levels, at times working under pressure and in stressful situations. The role requires efficient team working to meet the demands of the service.

Duties

Typing reports

Email and telephone enquiries

Co-ordinating Multi-disciplinary Team meetings.

Handling diagnostic material.

Dealing with incoming and outgoing post.

Close liaison with Medical and Laboratory colleagues.

State how your current knowledge, skills and abilities meet the criteria for this role. Only applications which include answers to the following questions will be considered for shortlisting.

1.This role requires inputting of data and typing medical reports. How would you describe your keyboard and organisational skills?

2.You will be required to interact with staff of all levels. Describe your experiences of this in your previous or current employment?

3.The role will involve working to very tight deadlines daily. Provide examples of having to this in your current or past role and your coping strategies when working to tight deadlines.

Answers must be typed in the 'Supporting Information' section of your application. Please limit your answers to 150 words per question

About us

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.

Date posted

21 August 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

304-1092222-1

Job locations

Trustwide

Mindelsohn Way

Birmingham

West Midlands

B15 2TH

Job description

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Job description

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Person Specification

Qualifications

Essential

*Good General Education (eg. GCSE English and Maths A-C) GCSE Level 9-4
*Business Administration NVQ level 3 or equivalent experience in a clerical environment
*AMSPAR Certificate/equivalent qualification or equivalent knowledge of medical terminology
*Working knowledge of medical terminology

Experience

Essential

*Experience of working as a Medical Secretary
*Experience of dealing with the Public/Customer service experience
*Experience of working with a range of Microsoft Office packages (e.g. Word, Excel and Outlook)
*Experience of using IT systems
*Experience of working in Healthcare
*Good Organisational skills
*Able to use own initiative and deal with the unpredictable
*Able to work under pressure and to multi-task
*Able to work to deadlines

Desirable

*Experience of working in a busy environment

Additional Criteria

Essential

*Work effectively and flexibly as part of a team to meet the needs of the services
*Confident in dealing with people at all levels
*Must be able to demonstrate an understanding of equality and diversity
*Mature open and flexible approach to work
*Demonstrates care and compassion
*Good inter-personal and communication skills
*Good organisational skills
*Team Player
*Conscientious
*Demonstrates reliability, motivation and commitment
*Ability to travel to multiple sites

Desirable

*Ability to work under pressure and deal with stressful situations

Person Specification

Qualifications

Essential

*Good General Education (eg. GCSE English and Maths A-C) GCSE Level 9-4
*Business Administration NVQ level 3 or equivalent experience in a clerical environment
*AMSPAR Certificate/equivalent qualification or equivalent knowledge of medical terminology
*Working knowledge of medical terminology

Experience

Essential

*Experience of working as a Medical Secretary
*Experience of dealing with the Public/Customer service experience
*Experience of working with a range of Microsoft Office packages (e.g. Word, Excel and Outlook)
*Experience of using IT systems
*Experience of working in Healthcare
*Good Organisational skills
*Able to use own initiative and deal with the unpredictable
*Able to work under pressure and to multi-task
*Able to work to deadlines

Desirable

*Experience of working in a busy environment

Additional Criteria

Essential

*Work effectively and flexibly as part of a team to meet the needs of the services
*Confident in dealing with people at all levels
*Must be able to demonstrate an understanding of equality and diversity
*Mature open and flexible approach to work
*Demonstrates care and compassion
*Good inter-personal and communication skills
*Good organisational skills
*Team Player
*Conscientious
*Demonstrates reliability, motivation and commitment
*Ability to travel to multiple sites

Desirable

*Ability to work under pressure and deal with stressful situations

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Trustwide

Mindelsohn Way

Birmingham

West Midlands

B15 2TH

Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)

Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Trustwide

Mindelsohn Way

Birmingham

West Midlands

B15 2TH

Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)