University Hospitals Birmingham NHS Foundation Trust

Band 3 Postgraduate Medical Education Support Assistant QEH

The closing date is 25 August 2025

Job summary

Medical Education has a key role in ensuring the Trust achieves the highest clinical standards. High quality Medical Education supports patient safety, service delivery and the maintenance of up-to-date clinical practice.

The Postgraduate Medical Education Department is responsible for ensuring the delivery and quality management of education and training for 1800 junior doctors (doctors in training and locally employed doctors (Junior Specialist Doctors and Specialty Associate Specialists Doctors).

The Postgraduate Medical Education department is responsible for developing, managing and delivering a range of high quality and cost effective medical educational activities as required by the General Medical Council, Health Education England and the Trust.

Main duties of the job

The main purpose of this particular role is to provide an efficient and comprehensive administrative function for the Postgraduate Medical Education service. This includes, providing general administration support and when required, setting up electronic / Audio Visual (AV) equipment (i.e. laptops and data projectors, display screens, video conferencing facilities, and virtual environments (i.e. Microsoft Teams, Zoom, Go2Webinar). On occasion, the post holder will be required to move furniture in meeting rooms / event training rooms to meet the events requirements.

About us

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.

Date posted

18 August 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

304-9010904

Job locations

Queen Elizabeth Hospital

Mindelsohn Way

Birmingham

West Midlands

B15 2TH

Job description

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Job description

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Person Specification

Qualifications

Essential

GCSEs Grade 4-9 in five subjects to
include; Maths and English
NVQ Level 3 in Administration or
Customer Service or equivalent
experience in an administrative/customer
services role

Desirable

GCSE 4-9 or equivalent in an I.T Subject

Experience

Essential

12months office experience
Ability to use telephone, fax, and email
system
Fully conversant with Microsoft Office
Packages
Knowledge of the use of a range of Audio
Visual (AV) equipment, including,
teleconferencing

Desirable

Experience of working within Education / NHS
setting
Be conversant with Bookwise room booking
system
Demonstrate an understanding of Medical
Education

Additional Criteria

Essential

Ability to meet the manual handling
requirements of the role
Flexible worker
Supportive
Resourceful, completer finisher
Proactive and self-motivated
Flexibility on working hours / site location
in response to workload demands and
certain times of the academic training
year
Ability to work and travel across all Trust
sites, and sites external to the
organisation as required by the role
Willingness to develop skills and maintain
up-to-date knowledge in the field.

Person Specification

Qualifications

Essential

GCSEs Grade 4-9 in five subjects to
include; Maths and English
NVQ Level 3 in Administration or
Customer Service or equivalent
experience in an administrative/customer
services role

Desirable

GCSE 4-9 or equivalent in an I.T Subject

Experience

Essential

12months office experience
Ability to use telephone, fax, and email
system
Fully conversant with Microsoft Office
Packages
Knowledge of the use of a range of Audio
Visual (AV) equipment, including,
teleconferencing

Desirable

Experience of working within Education / NHS
setting
Be conversant with Bookwise room booking
system
Demonstrate an understanding of Medical
Education

Additional Criteria

Essential

Ability to meet the manual handling
requirements of the role
Flexible worker
Supportive
Resourceful, completer finisher
Proactive and self-motivated
Flexibility on working hours / site location
in response to workload demands and
certain times of the academic training
year
Ability to work and travel across all Trust
sites, and sites external to the
organisation as required by the role
Willingness to develop skills and maintain
up-to-date knowledge in the field.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Queen Elizabeth Hospital

Mindelsohn Way

Birmingham

West Midlands

B15 2TH

Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)

Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Queen Elizabeth Hospital

Mindelsohn Way

Birmingham

West Midlands

B15 2TH

Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)