Apprentice Pension Officer
The closing date is 03 August 2025
Job summary
University Hospitals Birmingham are recruiting for an enthusiastic and hardworking Apprentice Pensions Officer to join their fantastic Pensions Team based in Five Ways.
The 20 staff that make up our Pensions Department provide a pension service to the 26,000 staff at UHB and for 25 other NHS Trusts, meaning we provide a service to 130,000+ NHS Pension members!
We work together to support each other, providing on-going training and development. We actively encourage our staff to develop their skills and progress. We encourage our team to be motivated, dedicated and hard-working.
As a Pensions Officer you will be allocated a section of pension members that you will look after, supporting them by providing subject matter expertise on the NHS Pension Scheme. You will work with the team to ensure an efficient and exceptional delivery of the service.
Candidates must not already have a qualification in the specific apprenticeship standard. They must have resided in the UK for 3 years, if they are on a VISA, the VISA must cover the duration of the apprenticeship.
The apprenticeship will be delivered by an external training provider, you will spend most of your time learning on the job, with regular study time to complete your apprenticeship qualification. You will usually spend one day a week studying towards the apprenticeship, with a clear training plan supported by your manager and training provider, being organised and motivated will help you achieve this great opportunity.
Main duties of the job
You will be expected to prioritise your own workload to ensure timely completion meeting strict deadlines. Using the systems for processing the payroll and viewing/amending pension records, you would be responsible for the managing and preparation, input and checking of an allocated section of NHS Trusts. This will involve basic and complicated calculations and include the provision and receipt of sensitive and critical information.
Relating terms and conditions of service to the Pension environment e.g. Agenda for Change, Trust policies, Local agreements and Statutory legislation.
Providing and receiving complex or sensitive information using developed interpersonal and communication skills and carrying out the job with empathy.
Ensuring work relating to pensions meets Audit and Standing Financial Instructions
Previous NHS Pensions experience is desirable but not essential, we can teach all you need to know...just be a sponge as there is a lot to take in!
You will however be an organised and efficient person who is used to working to deadlines; able to prioritise your own workload, ensuring all tasks are completed on time. You will need to have excellent communication skills with a calming and pleasant telephone manner. The ability to understand complex legislation, and a sound knowledge of IT packages such as Word, Excel and Outlook are essential.
Above all you will be enthusiastic and hardworking.
You will complete the apprentice programme during the required time period.
About us
University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.
Details
Date posted
04 July 2025
Pay scheme
Other
Salary
£14,762 to £23,874 a year
Contract
Fixed term
Duration
18 months
Working pattern
Full-time, Flexible working
Reference number
304-1094579
Job locations
Regent Court
Second Floor, 14, George Road
Birmingham
West Midlands
B15 1NT
Employer details
Employer name
University Hospitals Birmingham NHS Foundation Trust
Address
Regent Court
Second Floor, 14, George Road
Birmingham
West Midlands
B15 1NT
Employer's website
https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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