Band 2 Retail Catering Assistant
The closing date is 06 July 2025
Job summary
The Catering department has an exciting opportunity to work as part of the team at the Season Restaurant at Solihull Hospital.
Our retail based catering Operatives should have a passion for ensuring customers are provided with a friendly, safe and efficient service.
The responsibilities are:
The work involves preparation, handling and serving of foods across all areas of the Catering department and associated hospital sites. The post holder will require maintaining good food hygiene standards for patients, staff and visitors to the Trust in accordance with individual sites processes.
Main duties of the job
*Maintain excellent cleaning standards following cleaning schedules supplied
*Provide high quality retail and beverage service to all customers
*Communicate menus and promotions to customers, providing good customer service
*Identify and report faults as required to department leads
*Use POS tills for payment transactions, and follow departments cash handling procedures
*Ensure codes of practice for HACCP and food safety are followed as per training
*Temperatures of cooked foods and deliveries recorded using the designated HACCP sheets
*Replenish stock in accordance with Retail display plans
*Check dates and rotation of food accordingly within the working area
*Handling cleaning chemicals in accordance with COSHH
*Report ANY cash handling or security breaches immediately
*Ensure Hospitality is delivered to areas as booked
*Report abuse of service to Supervisors or line managers
*Assist customers with needs and wheelchairs throughout the Retail and Hospitality experience
*Be flexible in rotation of work from washing up, pan wash, counter serving, replenishing
About us
University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.
Details
Date posted
04 July 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
£24,169 to £24,169 a year
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
304-9008711
Job locations
Solihull Hospital
Lode Ln
Solihull
West Midlands
B91 2JL
Employer details
Employer name
University Hospitals Birmingham NHS Foundation Trust
Address
Solihull Hospital
Lode Ln
Solihull
West Midlands
B91 2JL
Employer's website
https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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