Band 4 Operational Support Assistant
The closing date is 11 July 2025
Job summary
To provide a comprehensive and full ranging administration/Co-ordination service. Working in conjunction with colleagues, service users and stakeholders to provide an efficient service.
It is essential that the post holder exercises initiative and judgement using acquired skills and knowledge, maintaining confidentiality at all times. The post holder will provide an empathic and sensitive point of contact for service users.
The post holder will be responsible for the day to day training and supervision of other administrators/Co-ordinators and clerical support workers.
Main duties of the job
*To provide a comprehensive and full ranging administration/co-ordination service, working in conjunction with colleagues, service users and stakeholders to provide an efficient service.
*It is essential that the post holder exercises initiative and judgement using acquired skills and knowledge, maintaining confidentiality at all times. The post holder will provide an empathic and sensitive point of contact for service users.
*The post holder will be responsible for the day to day training and supervision of other administrators/Co-ordinators and clerical support workers.
*Knowledge and use of various Microsoft Office Software programmes including Outlook, Word, PowerPoint, Excel, Access (database) to produce letters, presentations, reports and other relevant correspondence
*To develop and maintain an efficient individual filing system to include correspondence, reports, documentation relevant to the department
*Create databases to collect and monitor information to assist with the collection and provision of statistical data as required and the ability to extract, manipulate, analyse complex data sets and communicate them in an easy to understand manner
*To undertake typing which may include touch type from audio and/or copy type from written documentation which may include letters, emails, reports and any other correspondence as required
About us
University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.
Details
Date posted
27 June 2025
Pay scheme
Agenda for change
Band
Band 4
Salary
£26,530 to £29,114 a year
Contract
Fixed term
Duration
9 months
Working pattern
Full-time, Flexible working
Reference number
304-9009133
Job locations
Good Hope Hospital
Rectory Rd
Sutton Coldfield
West Midlands
B75 7RR
Employer details
Employer name
University Hospitals Birmingham NHS Foundation Trust
Address
Good Hope Hospital
Rectory Rd
Sutton Coldfield
West Midlands
B75 7RR
Employer's website
https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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