Band 3 Booking Coordinator - Imaging
The closing date is 27 June 2025
Job summary
An exciting opportunity has arisen for a person who is looking for a challenge, working within a busy office in the imaging Department, providing a bookings service for patients who have been referred for Imaging. This will include modalities such as CT, Ultrasound and MRI
You will be required to work with a very busy team to carry out various administrative duties, including booking patients, using a computerised system, ensuring patient records are maintained.
The role is a full-time post for 37.5 hours per week, Monday to Friday
Queen Elizabeth Hospital Birmingham sees over 27,000 patients every month. We carry out a wide variety of diagnostic investigations including MRI, CT and Ultrasound.
Main duties of the job
Attached you will find the personal specification document which provides more detail about the essential and desirable skills and the experience required for this role. Please review this when completing your application.
We are looking for a candidate with excellent computer skills including experience of using computer systems and Microsoft packages (Word, Excel and Outlook) excellent communication/telephone skills, organisational ability and a good team player are an essential requirement. The candidate should be self-motivated and be able work well under pressure.
This post will include registering and booking patients onto various computer systems, we will be expecting accurate data input and attention to detail. You must have confident communication skills to be able to liaise with imaging staff at all levels.
The candidate will be expected to communicate effectively with patients and clinical staff enquiries in a professional and accurate manner, providing a calm, relaxed and efficient experience for our patients whilst under our care.
The department delivers a 7-day service across 12 hours and it is therefore necessary for staff to work flexibly including weekend work on a rotation basis.
Full training will be given to the appointees in the use of the Trust patient information system Oceano and Radiology Information System (CRIS).
To discuss this post or to arrange a visit, please contact Kalvinder Bains - Office Manager - Imaging on 0121-371-2338
About us
University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.
Details
Date posted
20 June 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,169 to £25,674 a year
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
304-1093957
Job locations
Queen Elizabeth Hospital
Mindelsohn Way
Birmingham
West Midlands
B15 2TH
Employer details
Employer name
University Hospitals Birmingham NHS Foundation Trust
Address
Queen Elizabeth Hospital
Mindelsohn Way
Birmingham
West Midlands
B15 2TH
Employer's website
https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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