Job summary
We have an exciting opportunity for a General Manager for the Emergency Department and Acute Medicine. You will be an experienced operational manager with experience in a demanding senior management role within a complex organisation.
You will have a proven track record of leading change and delivering improvements, preferably across unplanned services. You should have the ambition and drive to develop the team to deliver new and innovative ways of working in Emergency and Acute Care.
This is an excellent opportunity to join high profile organisation providing stretch, development, and challenge for successful candidates.
The postholder supports the Associate Director of Operations on both an operational and strategic basis, delivering service improvement, integration, project implementation, have a working knowledge alongside the associated performance metrics and key issues that are affecting these two specialties.
The key focus of this post will ensure:
* Delivery of operational and quality, performance, and finance standards
* Optimisation of the patient pathway, ensuring that patients are streamed to the most appropriate pathway for their care needs
* Identification and development of new pathways of care in conjunction with triumvirate leaders
* Development of strong relationships with internal and external stakeholders to further enhance the patient pathway
* Supporting to ensure optimal staffing levels are reached, particularly in relation to medical staffing.
Main duties of the job
The General Manager will play a crucial role in ensuring that the following fundamental and underlying activities to organisational success are achieved:
* Engendering and maintaining a culture of financial control and recurrent financial awareness amongst both clinical and non-clinical staff
* Engaging clinical and non-clinical staff in the business of the trust and of the service area.
* Maintaining focus and commitment to performance targets at all times
* Managing projects to successful outcomes
* Embedding service improvement into everyday practice
* Ensuring the delivery of high-quality care at all times.
About us
University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.
Job description
Job responsibilities
*Please Note : For a detailed job description for this vacancy, please see attached Job Description*
Job description
Job responsibilities
*Please Note : For a detailed job description for this vacancy, please see attached Job Description*
Person Specification
Qualifications
Essential
- *GCSE/O Level -- English and Maths
- *Grade C or equivalent
- *Educated to degree level or equivalent
- *Post graduate qualification or equivalent experience
Experience
Essential
- *Substantial experience in a senior managerial and leadership role within an acute healthcare setting which is commensurate with the complexity and size of the allocated area of responsibility.
- *Knowledge and experience of leading significant change to patient services, delivering tangible and sustained improvements.
- *Experience of developing and maintaining active partnerships with stakeholders in the development of services.
- *Experience of improvement measurement systems and understanding of the role of measurement in performance improvement.
- *Experience of directly line managing and providing strategic leadership to large numbers of specialist staff/multidisciplinary service teams ranging from bands 3 -- 7.
- *Experience of managing individual and team performance through the setting of objectives, PDPs, and appraisals.
- *Experience of application of recruitment strategies and workforce development including undertaking skill mix reviews and succession planning.
- *Experience of using service redesign methodology
- *Has a highly developed understanding of the changing NHS environment and its impact on service provision and staff.
- *Impact -- uses a variety of methods to gain support for ideas, strategies, and values.
- *Understanding of how to use technology to support delivery of improvements to services.
- *Application of absence management, sickness, disciplinary and grievance policies in accordance with UHB HR policies
- *Uses technical, non-verbal, and visual aids effectively.
Additional Criteria
Essential
- *Organisational skills -- able to deliver objectives within an agreed timeframe.
- *Leadership -- highly developed leadership
- *and influencing skills with the ability to
- *enthuse, motivate, and involve individuals
- *and teams and have them understand the
- *Trust's and assigned speciality's expectations.
- *Able to build rapport and credibility with senior clinical and managerial teams in the delivery of performance targets, service delivery and change programmes.
- *Strategic and business planning -- able to think and plan strategically, tactically and creatively and gain agreement to relevant plans.
- *Analysis -- proven numeric and analytical skills.
- *Ability to analyse complex problems and to develop practical and workable solutions to address them.
- *Communication --relates to and communicates with all levels of staff.
- *Able to prioritise work in the face of competing demands.
- *Strong sense of personal and team accountability coupled with a clear understanding of the boundaries around delegated authority.
- *Able to collaborate constructively with internal and external partners to create conditions for successful partnership working.
- *Extensive knowledge of practice and policy
- across a broad range of financial responsibilities including the management of budgetary expenditure up to 15m
- *Presentation skills -- presents concepts and ideas clearly so that others understand what is being communicated.
- *Political acumen.
- *Self-confidence -- states own position on issues; unhesitatingly takes decisions when required within area of authority and commits self and others accordingly.
- *Flexibility -- adapts to ensure achievement of objectives within constantly changing situations and environments.
- *Self-motivated -- possesses high internal work standards, sets stretching yet attainable goals; wants to do things better and to measure progress against targets.
- *Strong sense of commitment to openness, honesty and integrity in undertaking the role.
- *Commitment to ongoing life-long learning and personal development.
- *Motivation -- driven by a genuine interest and concern for the quality and appropriateness of patient services.
- *Flexibility -- identifies feasible alternative options in planning and decision making, holds different options in focus simultaneously and evaluates their relative pros and cons.
Person Specification
Qualifications
Essential
- *GCSE/O Level -- English and Maths
- *Grade C or equivalent
- *Educated to degree level or equivalent
- *Post graduate qualification or equivalent experience
Experience
Essential
- *Substantial experience in a senior managerial and leadership role within an acute healthcare setting which is commensurate with the complexity and size of the allocated area of responsibility.
- *Knowledge and experience of leading significant change to patient services, delivering tangible and sustained improvements.
- *Experience of developing and maintaining active partnerships with stakeholders in the development of services.
- *Experience of improvement measurement systems and understanding of the role of measurement in performance improvement.
- *Experience of directly line managing and providing strategic leadership to large numbers of specialist staff/multidisciplinary service teams ranging from bands 3 -- 7.
- *Experience of managing individual and team performance through the setting of objectives, PDPs, and appraisals.
- *Experience of application of recruitment strategies and workforce development including undertaking skill mix reviews and succession planning.
- *Experience of using service redesign methodology
- *Has a highly developed understanding of the changing NHS environment and its impact on service provision and staff.
- *Impact -- uses a variety of methods to gain support for ideas, strategies, and values.
- *Understanding of how to use technology to support delivery of improvements to services.
- *Application of absence management, sickness, disciplinary and grievance policies in accordance with UHB HR policies
- *Uses technical, non-verbal, and visual aids effectively.
Additional Criteria
Essential
- *Organisational skills -- able to deliver objectives within an agreed timeframe.
- *Leadership -- highly developed leadership
- *and influencing skills with the ability to
- *enthuse, motivate, and involve individuals
- *and teams and have them understand the
- *Trust's and assigned speciality's expectations.
- *Able to build rapport and credibility with senior clinical and managerial teams in the delivery of performance targets, service delivery and change programmes.
- *Strategic and business planning -- able to think and plan strategically, tactically and creatively and gain agreement to relevant plans.
- *Analysis -- proven numeric and analytical skills.
- *Ability to analyse complex problems and to develop practical and workable solutions to address them.
- *Communication --relates to and communicates with all levels of staff.
- *Able to prioritise work in the face of competing demands.
- *Strong sense of personal and team accountability coupled with a clear understanding of the boundaries around delegated authority.
- *Able to collaborate constructively with internal and external partners to create conditions for successful partnership working.
- *Extensive knowledge of practice and policy
- across a broad range of financial responsibilities including the management of budgetary expenditure up to 15m
- *Presentation skills -- presents concepts and ideas clearly so that others understand what is being communicated.
- *Political acumen.
- *Self-confidence -- states own position on issues; unhesitatingly takes decisions when required within area of authority and commits self and others accordingly.
- *Flexibility -- adapts to ensure achievement of objectives within constantly changing situations and environments.
- *Self-motivated -- possesses high internal work standards, sets stretching yet attainable goals; wants to do things better and to measure progress against targets.
- *Strong sense of commitment to openness, honesty and integrity in undertaking the role.
- *Commitment to ongoing life-long learning and personal development.
- *Motivation -- driven by a genuine interest and concern for the quality and appropriateness of patient services.
- *Flexibility -- identifies feasible alternative options in planning and decision making, holds different options in focus simultaneously and evaluates their relative pros and cons.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
