University Hospitals Birmingham NHS Foundation Trust

Band 3 Medical Secretary- Administration Selly Oak Health Centre

The closing date is 07 June 2025

Job summary

Selly Oak Health Centre is looking to recruit an experienced full time and proactive Practice secretary to join our friendly team. The successful candidate will need to be a self-motivated individual and be driven to deliver efficient patient care and be able to use one's own initiative. Candidates need to have at least 1 years' experience of working in a GP practice & will be responsible for providing comprehensive secretarial and clerical support to the day-to-day operation of the practice. Experience of using EMIS web and able to use the e-referral system is essential.

In addition to the above we are seeking someone with the following skills:

Excellent Communication.

Professionalism.

Integrity.

Excellent organisational skills

Able to work with one's own Initiative.

Empathy.

Teamwork

Good time keeping

Ability to prioritise workload

Main duties of the job

Be responsible for the NHS e-Referral Service (e-RS) process as required by the practice

Take responsibility of all medical/insurance forms, reports and ensuring that appropriate patient consent is provided and recorded.

Ensuring that charges are invoiced appropriately and logged and balanced at the end of each month. To monitor and maintain the fees tracker system for unpaid invoices.

Main duties of the job

About us

The practice team works to high standards at all times in a fast friendly paced atmosphere. The team consists of 4 GP's, Practice Manager. Advanced Nurse Practitioner, Practice Nurse, Health Care Assistant, Social prescriber, pharmacist, practice secretary, senior administrator, and 6 receptionists\administrators.

Main Duties:

To provide secretarial support to Clinical Service Lead and their team with particular responsibility for audio typing clinic letters, discharge summaries, general copy typing correspondence, minutes and reports. To provide administrative support to the department/Clinical Team.

The post holder will provide an empathic and sensitive point of contact for patients/relatives and carers, undertaking work under the direction of the Clinical Service Lead and Practice Manager.

About us

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.

Details

Date posted

03 June 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,169 to £25,674 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

304-1092269

Job locations

Selly Oak Health Centre

15 Katie Road

Selly Oak

West Midlands

B29 6JG


Job description

Job responsibilities

Please note for a specific detailed job description for this vacancy please see attached job description.

Job description

Job responsibilities

Please note for a specific detailed job description for this vacancy please see attached job description.

Person Specification

Qualifications

Essential

  • * Good General Education (e.g. GCSE English and Maths A-C) GCSE Level 9-4
  • * Business Administration NVQ level 3 or equivalent experience in a clerical environment

Experience

Essential

  • * Experience of dealing with the Public/Customer service experience
  • * Experience of working with a range of Microsoft Office packages (eg. Word, Excel and Outlook)
  • * Experience of using IT systems
Person Specification

Qualifications

Essential

  • * Good General Education (e.g. GCSE English and Maths A-C) GCSE Level 9-4
  • * Business Administration NVQ level 3 or equivalent experience in a clerical environment

Experience

Essential

  • * Experience of dealing with the Public/Customer service experience
  • * Experience of working with a range of Microsoft Office packages (eg. Word, Excel and Outlook)
  • * Experience of using IT systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Selly Oak Health Centre

15 Katie Road

Selly Oak

West Midlands

B29 6JG


Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)


Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Selly Oak Health Centre

15 Katie Road

Selly Oak

West Midlands

B29 6JG


Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Hiring Manager

Dave Jacques

david.jacques@uhb.nhs.uk

Details

Date posted

03 June 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,169 to £25,674 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

304-1092269

Job locations

Selly Oak Health Centre

15 Katie Road

Selly Oak

West Midlands

B29 6JG


Supporting documents

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