Job summary
We have an exciting opportunity to recruit Band 3 Housekeeping Team Leaders to join our busy Housekeeping Department at Good Hope Hospital
We are looking for individuals who are fully committed to providing a very high standard of work to support the needs of the Trust and to meet the high standards required to provide a safe environment for the care of our patients
They must be motivated and driven, have the ability to supervise a large workforce and enjoy working under pressure in a fast paced Hospital environment.
With the support of the Deputy Housekeeping Manager the post holders are required to lead and supervise the Housekeeping Team to ensure the environment is maintained to the highest possible standard.
If you have the relevant experience and knowledge of the cleaning industry and you are an effective communicator then we would like to hear from you.
The post holders will be required to work a rotating shift pattern between the hours of 07:00 -- 20:30 Monday to Sunday, which may include Mornings, Afternoons or Evenings.
Main duties of the job
The successful candidate will be part of the team required to lead and supervise a large number of Housekeeping Operatives. They will be responsible for ensuring the hospital environment is maintained to the highest standard as per the NHS National Standard of Healthcare Cleanliness.
To achieve this, their daily duties will include the allocation of tasks, completion of payroll information, monitoring sickness, staff training, conducting staff appraisals, staff welfare, promoting good practices and monitoring standards of cleanliness.
The post holder must be an effective communicator, have Knowledge of the NHS National Standard of Healthcare Cleanliness, NHS policies, health and safety and risk management. They must also be willing to undertake training in a competence qualification and be IT literate.
About us
University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.
Job description
Job responsibilities
*Please Note : For a detailed job description for this vacancy, please see attached Job Description*
Job description
Job responsibilities
*Please Note : For a detailed job description for this vacancy, please see attached Job Description*
Person Specification
Qualifications
Essential
- *Basic Education to GCSE level -- including Maths and English qualifications (E)
- *Trained or willingness to undertake training in a competence qualification in cleaning, infection control and / or support service by an awarding body, NVQ or equivalent. (E)
- *Heartlands, Solihull and Heartlands Hospital Only: -
- *Willingness to achieve Level 2 Cleaning qualification or equivalent (e.g. National Vocational Qualification NVQ or certificated British Institute of Cleaning Science qualification (BICs) (E)
- *Solihull and Heartlands Hospital Only : -
- *Certified in or a willingness to achieve Level 2 Supervising Food Safety in Catering (E)
Desirable
- *Certificate in First Line Supervisory Management or willingness to achieve Certification. (D)
Experience
Essential
- *Knowledge of the NHS Cleaning Standards (E)
- *Knowledge of health and safety (E)
- *Knowledge of COSHH (E)
- *Knowledge of the NHS policies, health and safety, risk management and payroll (E)
Desirable
- *Formal Management Training (D)
- *Knowledge and understanding of equality and diversity issues (D)
Additional Criteria
Essential
- *Effective communicator (both written and verbal English) (E)
- *Effective engagement and influencing skills (E)
- *Effective listening skills (E)
- *Results orientated with good communication and interpersonal skills(E)
- *IT Literate (E)
- *Ability to deal with confidential, sensitive and distressing information (E)
- *Ability to work under pressure (E)
- *Knowledge of Health and Safety issues (E)
- *Ability to prioritise workload and meet performance targets (E)
- *Ability to negotiate and influence people using tact and discretion (E)
- *Demonstrable experience using all types of cleaning equipment (E)
- *Active Team Player (E)
- *Demonstrates sensitivity to the needs of individuals and groups (E)
- *Willingness to undertake occasional cleaning duties (E)
- *Able to manage stressful situations and make sound decisions (E)
- *Able to prioritise tasks and to manage conflicting demands on time and resources, to deliver objectives (E)
- *Ability to develop effective working relationships and demonstrate professional credibility with colleagues at all levels (E)
- *Self-Motivated and able to work on own initiative and work effectively as part of a team (E)
- *An ambassador for the Housekeeping Department; representing Facilities Management effectively and appropriately (E)
- *Able to assimilate sensitive and complex information (E)
- *Flexible and professional approach to work (E)
- *Reliable and good time keeper (E)
- *Must be hardworking, dedicated and an effective team worker (E)
- *Willingness to undertake further training (E)
- *Ability to work shift patterns (E)
Person Specification
Qualifications
Essential
- *Basic Education to GCSE level -- including Maths and English qualifications (E)
- *Trained or willingness to undertake training in a competence qualification in cleaning, infection control and / or support service by an awarding body, NVQ or equivalent. (E)
- *Heartlands, Solihull and Heartlands Hospital Only: -
- *Willingness to achieve Level 2 Cleaning qualification or equivalent (e.g. National Vocational Qualification NVQ or certificated British Institute of Cleaning Science qualification (BICs) (E)
- *Solihull and Heartlands Hospital Only : -
- *Certified in or a willingness to achieve Level 2 Supervising Food Safety in Catering (E)
Desirable
- *Certificate in First Line Supervisory Management or willingness to achieve Certification. (D)
Experience
Essential
- *Knowledge of the NHS Cleaning Standards (E)
- *Knowledge of health and safety (E)
- *Knowledge of COSHH (E)
- *Knowledge of the NHS policies, health and safety, risk management and payroll (E)
Desirable
- *Formal Management Training (D)
- *Knowledge and understanding of equality and diversity issues (D)
Additional Criteria
Essential
- *Effective communicator (both written and verbal English) (E)
- *Effective engagement and influencing skills (E)
- *Effective listening skills (E)
- *Results orientated with good communication and interpersonal skills(E)
- *IT Literate (E)
- *Ability to deal with confidential, sensitive and distressing information (E)
- *Ability to work under pressure (E)
- *Knowledge of Health and Safety issues (E)
- *Ability to prioritise workload and meet performance targets (E)
- *Ability to negotiate and influence people using tact and discretion (E)
- *Demonstrable experience using all types of cleaning equipment (E)
- *Active Team Player (E)
- *Demonstrates sensitivity to the needs of individuals and groups (E)
- *Willingness to undertake occasional cleaning duties (E)
- *Able to manage stressful situations and make sound decisions (E)
- *Able to prioritise tasks and to manage conflicting demands on time and resources, to deliver objectives (E)
- *Ability to develop effective working relationships and demonstrate professional credibility with colleagues at all levels (E)
- *Self-Motivated and able to work on own initiative and work effectively as part of a team (E)
- *An ambassador for the Housekeeping Department; representing Facilities Management effectively and appropriately (E)
- *Able to assimilate sensitive and complex information (E)
- *Flexible and professional approach to work (E)
- *Reliable and good time keeper (E)
- *Must be hardworking, dedicated and an effective team worker (E)
- *Willingness to undertake further training (E)
- *Ability to work shift patterns (E)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
