University Hospitals Birmingham NHS Foundation Trust

Band 4 Operational Support Assistant

The closing date is 04 June 2025

Job summary

An exciting opportunity has arisen for a talented and highly enthusiastic individual to join our busy Cardiology department on a 12 month secondment. The role offers insight to the operational service, working closely senior management team. If you are looking to develop and learn new skills and have a passion for Operations then this is the role for you. We will offer full in house training and support you to develop you to move into an Operational role in the future if you wish.

The role requires a dynamic individual with excellent organisational and communication skills. The role will involve the individual to communicate with a wide range of people at all levels, both internally and externally to the organisation. We are looking for an individual who have has the ability to perform both autonomously and as part of the team. The individual must be able to manage and prioritise a highly demanding, and at times a complex workload, which can require attention to detail and the ability to be able to work under pressure, adhering to very tight deadlines as well as national targets.

You will possess excellent IT skills and be able to provide, receive and process multifaceted data to meet the national targets as well as service demands. You will have a flexible approach to work and be able to adapt quickly to any operational issues and unforeseen challenges, which require immediate and prompt resolution to support the continued smooth running of the services which we offer in Cardiology.

Main duties of the job

The successful candidate will support Cardiology in delivering to support the day to day operational tasks within Cardiology. We are looking for an individual who can work well under pressure, work to deadlines, good time management skills, attention to detail, can set clear aims and objectives. The candidate will need to be able to deal with heavy demands from a variety of sources. The candidate should have an understanding of the 18 week target as well as RTT knowledge.

For an informal discussion on the post, which we recommend please contact, Hannah Jones, General Manager, hannah.jones5@uhb.nhs.uk

About us

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.

Details

Date posted

27 May 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Flexible working

Reference number

304-9008093

Job locations

Trustwide

Mindelsohn Way

Birmingham

West Midlands

B15 2TH


Job description

Job responsibilities

Please note for a specific detailed job description for this vacancy please see attached job description

Job description

Job responsibilities

Please note for a specific detailed job description for this vacancy please see attached job description

Person Specification

Qualifications

Essential

  • * Good General Education (eg. GCSE English and Maths A-C GCSE LEVEL 9-4
  • * Business Administration NVQ level 3 or equivalent experience in an Administrative environment

Experience

Essential

  • * Experience of dealing with the Public/Customer service experience
  • * Experience of working in a Secretarial/ Administrative role with a proven track record of problem solving
  • * Experience of dealing with the Public/Customer service experience
  • * Good Organisational skills
  • * Able to use own initiative and deal with the unpredictable
  • * Able to work under pressure and to multi-task
  • * Able to work to deadlines
Person Specification

Qualifications

Essential

  • * Good General Education (eg. GCSE English and Maths A-C GCSE LEVEL 9-4
  • * Business Administration NVQ level 3 or equivalent experience in an Administrative environment

Experience

Essential

  • * Experience of dealing with the Public/Customer service experience
  • * Experience of working in a Secretarial/ Administrative role with a proven track record of problem solving
  • * Experience of dealing with the Public/Customer service experience
  • * Good Organisational skills
  • * Able to use own initiative and deal with the unpredictable
  • * Able to work under pressure and to multi-task
  • * Able to work to deadlines

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Trustwide

Mindelsohn Way

Birmingham

West Midlands

B15 2TH


Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)


Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Trustwide

Mindelsohn Way

Birmingham

West Midlands

B15 2TH


Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Hiring Manager

Hannah Jones

hannah.jones5@uhb.nhs.uk

Details

Date posted

27 May 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Flexible working

Reference number

304-9008093

Job locations

Trustwide

Mindelsohn Way

Birmingham

West Midlands

B15 2TH


Supporting documents

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