University Hospitals Birmingham NHS Foundation Trust

Band 2 Health Care Support Worker

The closing date is 09 May 2025

Job summary

Make a passion and a career come together.

Do you have experience of working with children or young people in a health care setting?

We are seeking an individual who has a caring, compassionate nature and who enjoys working with children and families to join our established multi-disciplinary team as a Health Care Support Worker (HCSW).

You will need to have a professional attitude, be passionate about providing high quality care, be reliable, trustworthy and keen to learn.

We have full time posts in Paediatrics, working a seven day shift pattern, days and nights. You may be required to work at either Heartlands and Good Hope Hospital.

Our core vision for children and young people's services, builds on the UHB Vision and Strategy to build healthier lives, ensuring the services we provide gives children the best start in life and transition to adulthood. We strive to provide safe, high quality care to all of the children in our diverse population whilst promoting a family centred, partnership approach to care.

This role will enable you to develop your knowledge and skills in children's healthcare, learn to work within a highly skilled professional team and open potential career pathways for you within the children's nursing speciality.

Main duties of the job

The HCSW is required to provide safe and effective care to children and young people who have a variety of healthcare requirements.

Demonstrating a compassionate approach and friendly nature to support children and families during episodes of emotional stress.

The HCSW should understand how poor health impacts on child development and family wellbeing and be able to work with the team to meet the holistic, individualised needs of each family.

The ability to communicate effectively with patients, families and colleagues, using verbal, written and Information technology skills is essential.

You will need to consider the needs of our local diverse community and families who have additional needs when accessing our services.

You will be required to assist in the delivery of care whilst respecting privacy and dignity.

You will learn to record observations on an electronic platform and work collaboratively with the nursing team to escalate clinical concerns and identify deterioration early.

You will be trained to identified safeguarding concerns and have a responsibility to escalate these appropriately.

You will need to have good organisational and time keeping skills to ensure patients are see in a timely manner and tasks are completed when required.

You must adhere to the trust values and demonstrate a kind, connected and bold attitude to work.

We have a supportive team of nurses, managers and educators that will support you to achieve your potential.

About us

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.

Details

Date posted

07 May 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 to £24,169 a year pro rata

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

304-9008311

Job locations

Trustwide

Mindelsohn Way

Birmingham

West Midlands

B15 2TH


Job description

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Job description

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Person Specification

Qualifications

Essential

  • *Functional skills Level 2 English Language and Maths Qualification or GCSE Grade C or above in Maths and English Language

Desirable

  • *Care Certificate or evidence or Training & Development associated with Health Care Support Worker role
  • *Level 2/3 NVQ/ Diploma in Health

Experience

Essential

  • *Experience of working with children or young people
  • *Experience of working / participating as part of a team.
  • *Evidence of ability to work using own initiative and under minimal supervision
  • *Ability to demonstrate an understanding of the role and tasks involved
  • *Can articulate the reasons for training/ standards of practice and behaviour and how these may be demonstrated / relate to patient care and safety

Desirable

  • *Minimum of 6 months experience in a care environment in the last 12 months
  • *Experience with supporting children with medical needs, mental health needs, learning disabilities

Additional Criteria

Essential

  • *Good standard of spoken and written English
  • *Basic computer skills
  • *Good communication skills -- written and oral
  • *Good time keeping
  • *Ability to work with competing priorities
  • *Flexible approach to shift patterns and place of work this may include working in different practice settings in different locations dependent upon service need
Person Specification

Qualifications

Essential

  • *Functional skills Level 2 English Language and Maths Qualification or GCSE Grade C or above in Maths and English Language

Desirable

  • *Care Certificate or evidence or Training & Development associated with Health Care Support Worker role
  • *Level 2/3 NVQ/ Diploma in Health

Experience

Essential

  • *Experience of working with children or young people
  • *Experience of working / participating as part of a team.
  • *Evidence of ability to work using own initiative and under minimal supervision
  • *Ability to demonstrate an understanding of the role and tasks involved
  • *Can articulate the reasons for training/ standards of practice and behaviour and how these may be demonstrated / relate to patient care and safety

Desirable

  • *Minimum of 6 months experience in a care environment in the last 12 months
  • *Experience with supporting children with medical needs, mental health needs, learning disabilities

Additional Criteria

Essential

  • *Good standard of spoken and written English
  • *Basic computer skills
  • *Good communication skills -- written and oral
  • *Good time keeping
  • *Ability to work with competing priorities
  • *Flexible approach to shift patterns and place of work this may include working in different practice settings in different locations dependent upon service need

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Trustwide

Mindelsohn Way

Birmingham

West Midlands

B15 2TH


Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)


Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Trustwide

Mindelsohn Way

Birmingham

West Midlands

B15 2TH


Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Hiring Manager

Laura Cook

laura.cook@uhb.nhs.uk

01214243389

Details

Date posted

07 May 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 to £24,169 a year pro rata

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

304-9008311

Job locations

Trustwide

Mindelsohn Way

Birmingham

West Midlands

B15 2TH


Supporting documents

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