Band 2 Payroll Clerical Support Officer

University Hospitals Birmingham NHS Foundation Trust

The closing date is 25 April 2025

Job summary

This is an excellent opportunity for the right candidate to join our award-winning Payroll department at UHB. Based at Regent Court, near Five Ways Island in Birmingham City Centre, we provide payroll services to over 20 Trusts in the UK and have circa 100 staff.

As an ever-expanding department, there are progression opportunities available on a regular basis. We expect our staff to be hard working, able to meet strict deadlines and work as part of a growing team.

Payroll is a vital component of the NHS, and we embrace the challenges that the complexities of NHS terms and conditions give to us, to ensure our staff are paid accurately and on time.

Main duties of the job

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

About us

We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:

Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

University Hospitals Birmingham is a Smoke-Free premises hospital.

Date posted

16 April 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 to £24,169 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

304-1092792

Job locations

Regent Court

Second Floor, 14, George Road

Birmingham

West Midlands

B15 1NT

Job description

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Job description

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Person Specification

Qualifications

Essential

English and Maths GCSE Grade C/Level 5 or above
NVQ level II admin or equivalent

Experience

Desirable

Experience of working in a large shared service environment
Experience of using Financial and Payroll Systems
Producing formal business letters, basic reports etc. on own initiative without reference to others
Following processes, problem solving and delivering to timetables with only the minimal supervision
Significant Experience working in an NHS payroll environment

Additional Criteria

Essential

Articulate -- excellent communication skills.
Friendly and professional telephone
manner to support the above.
Ability to handle sensitive queries.
Good Working knowledge of Microsoft Office.
Able to prioritise tasks.
Demonstrates potential to be able to work under pressure.
Demonstrate understanding of confidentiality.
Good numeracy skills
Diplomatic and professional
Be able to work flexibly to meet the needs of the service.
Reliable, punctual, patient, pleasant disposition.

Person Specification

Qualifications

Essential

English and Maths GCSE Grade C/Level 5 or above
NVQ level II admin or equivalent

Experience

Desirable

Experience of working in a large shared service environment
Experience of using Financial and Payroll Systems
Producing formal business letters, basic reports etc. on own initiative without reference to others
Following processes, problem solving and delivering to timetables with only the minimal supervision
Significant Experience working in an NHS payroll environment

Additional Criteria

Essential

Articulate -- excellent communication skills.
Friendly and professional telephone
manner to support the above.
Ability to handle sensitive queries.
Good Working knowledge of Microsoft Office.
Able to prioritise tasks.
Demonstrates potential to be able to work under pressure.
Demonstrate understanding of confidentiality.
Good numeracy skills
Diplomatic and professional
Be able to work flexibly to meet the needs of the service.
Reliable, punctual, patient, pleasant disposition.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.