Band 3 Medical Secretary

Job summary

An exciting opportunity has arisen for a motivated, enthusiastic individual to join our friendly, busy secretarial team in Ophthalmology.

The successful applicant must be able to work to a high degree of accuracy, strict deadlines with good communication and typing skills and use their initiative to plan their workload providing a comprehensive secretarial, administrative and support service. The successful applicant will be required to handle confidential and sensitive data and have the ability to deal with people on all levels, at times working under pressure. This role will also involve working closely with the Medical Secretary Supervisor(s) on a day-to-day basis.

The role is part of a large administrative team situated across Good Hope, Heartlands and Solihull Hospital sites. You will be working closely with consultants and their teams, dealing with patient calls and assisting healthcare professionals and departments across the Trust.

The successful candidate should be educated to GCSE level, must have audio typing and transcription abilities, should be skilled in using all aspects of Microsoft Office, particularly Word, Excel and Outlook. Medical terminology would be beneficial and Knowledge and experience of RTT pathways are also desirable but not essential. If you think this is the role for you, and you would like to make an informal enquiry, please contact Helen Lennon, Ophthalmology Office Manager for Heartlands, Good Hope and Solihull Hospitals.

This is 22.5 hours per week.

Main duties of the job

*Audio touch type, copy type from written documentation, Typing of clinic letters; results letters; discharge summaries; medical reports & reports in response to complaints & ensure all are sent out in accordance with locally agreed time limits.

*Arranging patients' appointments

*Arranging patients to be seen for theatre/day case admissions when required

*To organise & maintain theatre schedule adding patients to lists, ensuring patients are seen for pre-operative assessment & admission for operations & tests as appropriate.

*Exercise initiative & judgement based on acquired knowledge & experience when dealing with enquiries of a clinical & non-clinical nature

*Receiving & dealing with telephone enquiries

*To maintain the Consultant's diaries

*Input & look up patient data on Trust IT systems in accordance with Trust policy

*To ensure Consultant's post is opened & dealt with accordingly

*Arrange meetings as directed.

*To assist colleagues in times of pressure of work

*Obtaining & receiving hospital notes from Medical records Department as required using the case note tracking system

*Photocopying, scanning letters & documents

*To manage & progress results of patient investigations & on receipt, prioritise & action according to clinical need, with guidance from the medical team

*Organise own day-to-day work tasks showing an ability to prioritise

*Undertake work that has been prioritised by the Supervisor/ Line Manager

*Work collaboratively as part of an integrated team

About us

We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:

Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

University Hospitals Birmingham is a Smoke-Free premises hospital.

Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Solihull Hospital

Lode Ln

Solihull

West Midlands

B91 2JL

Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)

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Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Solihull Hospital

Lode Ln

Solihull

West Midlands

B91 2JL

Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)

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