Band 3 Haemodialysis Satellite Administrator

University Hospitals Birmingham NHS Foundation Trust

The closing date is 13 May 2025

Job summary

We are looking for an experienced and enthusiastic administrator to join Haemodialysis Satellite Team in the Renal Department at the Queen Elizabeth Hospital Birmingham.

The Post holder will be providing administrative support to the Haemodialysis Satellite CNS's as well as point of contact for the external satellite units. They will be working as part of a team and on a one-to-one basis, they will be able to manage a busy workload, managing clinics and data entry.

The successful candidate will be pro-active, supportive, approachable and demonstrate excellent communication and organisational skills, a keen eye for detail, and the ability to work effectively under pressure and to tight deadlines.

Main duties of the job

*Providing an efficient and professional administrative service.

*Undertake data input, accurately inputting data using a variety of trust IT systems to meet deadlines.

*Liaise with staff, patients, and external agencies.

*Always maintain confidentiality, adhering to Data protection act, policies, and procedures.

*Organise own day to day work tasks showing an ability to prioritise to achieve set time scales.

*Prepare and scan information onto trust systems.

*Book clinic appointment and manage clinics.

*Able to communicate effectively with others, work collaboratively towards a common goal, compromise and negotiate when necessary and being able to support and encourage others. Flexible and adaptable.

About us

We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:

Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

University Hospitals Birmingham is a Smoke-Free premises hospital.

Date posted

07 April 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,169 to £25,674 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

304-1092448

Job locations

Queen Elizabeth Hospital

Mindelsohn Way

Birmingham

West Midlands

B15 2TH


Job description

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Job description

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Person Specification

Qualifications

Essential

  • Good General Education (e.g. GCSE English and Maths A-C) GCSE Level 9-4
  • Business Administration NVQ level 3 or equivalent experience in an administrative environment

Experience

Essential

  • Experience of dealing with the Public/Customer service experience
  • Experience of working with a range of Microsoft Office packages (eg. Word, Excel and Outlook)
  • Experience of using IT systems

Desirable

  • Experience of working in a busy environment
  • Experience of working in Healthcare

Additional Criteria

Essential

  • Ability to travel to multiple sites

Desirable

  • Ability to work under pressure and deal with stressful situations
Person Specification

Qualifications

Essential

  • Good General Education (e.g. GCSE English and Maths A-C) GCSE Level 9-4
  • Business Administration NVQ level 3 or equivalent experience in an administrative environment

Experience

Essential

  • Experience of dealing with the Public/Customer service experience
  • Experience of working with a range of Microsoft Office packages (eg. Word, Excel and Outlook)
  • Experience of using IT systems

Desirable

  • Experience of working in a busy environment
  • Experience of working in Healthcare

Additional Criteria

Essential

  • Ability to travel to multiple sites

Desirable

  • Ability to work under pressure and deal with stressful situations

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Queen Elizabeth Hospital

Mindelsohn Way

Birmingham

West Midlands

B15 2TH


Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)


Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Queen Elizabeth Hospital

Mindelsohn Way

Birmingham

West Midlands

B15 2TH


Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)


For questions about the job, contact:

Hiring Manager

Samantha Joyce

Samantha.Joyce@uhb.nhs.uk

01213718820

Date posted

07 April 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,169 to £25,674 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

304-1092448

Job locations

Queen Elizabeth Hospital

Mindelsohn Way

Birmingham

West Midlands

B15 2TH


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