Band 2 Receptionist - Corporate
This job is now closed
Job summary
To provide an efficient receptionist service to all visitors attending the Medical, Innovation, Research and Development Unit (MIDRU) to support the Research & Development department/team.
Working on the reception desk meeting and greeting staff and visitors; dealing with general enquiries, answering the telephone, and carrying out administrative duties within R&D.
Main duties of the job
To welcome staff and visitors in a friendly and professional manner, dealing with enquiries appropriately.
Receiving and sending emails, dealing with photo copying and distribution of copies
Receiving and distributing of daily post/deliveries
Undertake filing and ensure the reception area is tidy.
Answering the telephone in a courteous manner recording all messages accurately and referring on appropriately
Maintain confidentiality of records on the telephone
Organise ordering of stationery and storage
Work collaboratively as part of an integrated team
Work within and keep up to date with National and Trust legislation, guidelines, policies, procedures, protocols and code of conduct relating to own role.
Be responsible for confidentiality in line with Trust policy and procedures
Accurately input data/confidential data using a variety of Trust IT systems in a timely way. Strictly adhere to Caldicott and the Data Protection Act
Prepare and scan information onto the Trust IT systems as required
Ensure all information held is kept up to date and available
Maintain a confidential and efficient filing and maintenance system
Be responsible for the quality of information
Shred and destroy confidential documentation in line with Trust policy
Provide information/produce basic routine reports at an appropriate level under supervision
Be responsible for the lifecycle management of records in paper and electronic form
Ensure appropriate records and files are available to staff as required
About us
We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.
Our commitment to our staff is to create the best place for them to work, and we are dedicated to:
Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.
UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.
University Hospitals Birmingham is a Smoke-Free premises hospital.
Details
Date posted
06 March 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
£23,615 to £23,615 a year
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
304-1091957
Job locations
Heartlands Hospital
Bordesley Green E
Birmingham
West Midlands
B9 5SS
Employer details
Employer name
University Hospitals Birmingham NHS Foundation Trust
Address
Heartlands Hospital
Bordesley Green E
Birmingham
West Midlands
B9 5SS
Employer's website
https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)
Employer contact details
For questions about the job, contact:
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