Band 4 Medical Secretary Supervisor General Surgery

University Hospitals Birmingham NHS Foundation Trust

Information:

This job is now closed

Job summary

We are seeking an enthusiastic, driven and motivated individual to join us in our Colorectal General Surgery team based at Good Hope Hospital. The post will primarily consist of working for consultants who you will be responsible for, in turn you will be surrounded by a team of positive and like minded individuals.

You will experience a range of different secretarial duties on a day to day basis and contribute to supporting a popular surgical speciality within UHB.

The post holder will be expected to work 30 hours per week, with a preferred pattern of Monday and Friday being core working days.

Hours of work will be discussed with the successful candidate on appointment with the Office Manager.

Home working arrangements can be considered after a successful training and probationary period.

Main duties of the job

You will be required to:-

- Manage your consultant/s diary adapting to change and adjustments

- Provide excellent PA skills/service to your consultant/s on a daily basis

- Have an eye for detail and accuracy when handling all types of correspondence

- Ensuring letters are typed and finalised within trust targets

- Contact patients, GP surgeries, external trusts and tertiary services as and when required

- Support with the MDT bookings, following the processes which are in place to provide excellent patient care

- Ensuring patient care is your priority and patient satisfaction is adhered to

- Deal with sensitive information appropriately and take necessary steps confidentially

- Support with the introduction and development of new starters who may join the team

- Have a 'can do' attitude to new tasks which may rise within the department

- Work with initiative and aims to resolve issues independently where possible

About us

We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:

Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

University Hospitals Birmingham is a Smoke-Free premises hospital.

Date posted

07 February 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

304-1091888

Job locations

Good Hope Hospital

Rectory Rd

Sutton Coldfield

West Midlands

B75 7RR


Job description

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Job description

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Person Specification

Qualifications

Essential

  • *Good General Education (eg. GCSE English and Maths A-C) GCSE Level 9-4
  • *Business Administration NVQ level 3 or equivalent experience in a clerical environment
  • *AMSPAR Certificate/equivalent qualification or equivalent knowledge of medical terminology
  • *Working knowledge of medical terminology

Experience

Essential

  • *Experience of working as a Medical Secretary
  • *Experience of dealing with the Public/Customer service experience
  • *Experience of working with a range of Microsoft Office packages (e.g. Word, Excel and Outlook)
  • *Experience of using IT systems
  • *Experience of working in Healthcare
  • *Good Organisational skills
  • *Able to use own initiative and deal with the unpredictable
  • *Able to work under pressure and to multi-task
  • *Able to work to deadlines

Desirable

  • *Experience of working in a busy environment

Additional Criteria

Essential

  • *Work effectively and flexibly as part of a team to meet the needs of the services
  • *Confident in dealing with people at all levels
  • *Must be able to demonstrate an understanding of equality and diversity
  • *Mature open and flexible approach to work
  • *Demonstrates care and compassion
  • *Good inter-personal and communication skills
  • *Good organisational skills
  • *Team Player
  • *Conscientious
  • *Demonstrates reliability, motivation and commitment
  • *Ability to travel to multiple sites

Desirable

  • *Ability to work under pressure and deal with stressful situations
Person Specification

Qualifications

Essential

  • *Good General Education (eg. GCSE English and Maths A-C) GCSE Level 9-4
  • *Business Administration NVQ level 3 or equivalent experience in a clerical environment
  • *AMSPAR Certificate/equivalent qualification or equivalent knowledge of medical terminology
  • *Working knowledge of medical terminology

Experience

Essential

  • *Experience of working as a Medical Secretary
  • *Experience of dealing with the Public/Customer service experience
  • *Experience of working with a range of Microsoft Office packages (e.g. Word, Excel and Outlook)
  • *Experience of using IT systems
  • *Experience of working in Healthcare
  • *Good Organisational skills
  • *Able to use own initiative and deal with the unpredictable
  • *Able to work under pressure and to multi-task
  • *Able to work to deadlines

Desirable

  • *Experience of working in a busy environment

Additional Criteria

Essential

  • *Work effectively and flexibly as part of a team to meet the needs of the services
  • *Confident in dealing with people at all levels
  • *Must be able to demonstrate an understanding of equality and diversity
  • *Mature open and flexible approach to work
  • *Demonstrates care and compassion
  • *Good inter-personal and communication skills
  • *Good organisational skills
  • *Team Player
  • *Conscientious
  • *Demonstrates reliability, motivation and commitment
  • *Ability to travel to multiple sites

Desirable

  • *Ability to work under pressure and deal with stressful situations

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Good Hope Hospital

Rectory Rd

Sutton Coldfield

West Midlands

B75 7RR


Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)


Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Good Hope Hospital

Rectory Rd

Sutton Coldfield

West Midlands

B75 7RR


Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)


For questions about the job, contact:

Hiring Manager

Anisha Shubh

anisha.shubh@uhb.nhs.uk

07990379023

Date posted

07 February 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

304-1091888

Job locations

Good Hope Hospital

Rectory Rd

Sutton Coldfield

West Midlands

B75 7RR


Supporting documents

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