University Hospitals Birmingham NHS Foundation Trust

Band 4 Clinics Administrator

This job is now closed

Job summary

This is an exciting opportunity to work with a variety of people and services. You will be responsible for providing and coordinating a comprehensive administrative service across Solihull Clinics as well as personal assistance to the Clinics Manager.

Supervision of Reception staff on a day to day basis, as well as planning timetables, rotas, raising orders, managing contracts and ensuring sufficient clerical cover at all the clinics.

Communication skills are a must in the busy environment that you will be working in. Be able to prioritise your own work, as work patterns can be unpredictable.

An excellent Team player and to be able to work on your own initiative.

You will need to have GCSE Maths & English, Business Administration qualification or equivalent. IT literate -- NVQ 3, RSA 3, ECDL or equivalent

Main duties of the job

Providing support across all Solihull Community Premises and supervising Reception Staff on a day to day basis. Supporting numerous staff across Community as well as liaising with many external agencies including numerous Land Lords, Suppliers and Facilities departments.

About us

We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:

Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

University Hospitals Birmingham is a Smoke-Free premises hospital.

Date posted

20 February 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

304-9004262

Job locations

Chelmsley Wood Primary Care Centre

Crabtree Drive

Birmingham

West Midlands

B37 5BU

Job description

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Job description

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Person Specification

Qualifications

Essential

*Good general education (e.g., GCSE English and Maths (A-C) GCSE Level 9-4.
*NVQ level 3, RSA 3, or equivalent level of knowledge.

Experience

Essential

*Needs to understand a range of non-routine tasks and procedures,
*Experience of IT systems
*Experience of working in healthcare
*Good organisational skills
*Able to use own initiative and deal with the unpredictable
*Able to work under pressure and to multi task.
*Able to work to deadlines.
*Experience of dealing with Public/Customer Service experience

Desirable

*Experience of leading Teams
*Previous NHS Experience
*Knowledge of patient systems

Additional Criteria

Essential

*Be flexible as part of the team to meet needs of the services.
*Confident dealing with people at all levels
*Must be able to demonstrate an understanding of equality and diversity.
*Demonstrate care and compassion.
*Team Player
*Conscientious
*Demonstrate reliability, motivation, and commitment.
*Ability to travel to various Community and hospital sites.

Person Specification

Qualifications

Essential

*Good general education (e.g., GCSE English and Maths (A-C) GCSE Level 9-4.
*NVQ level 3, RSA 3, or equivalent level of knowledge.

Experience

Essential

*Needs to understand a range of non-routine tasks and procedures,
*Experience of IT systems
*Experience of working in healthcare
*Good organisational skills
*Able to use own initiative and deal with the unpredictable
*Able to work under pressure and to multi task.
*Able to work to deadlines.
*Experience of dealing with Public/Customer Service experience

Desirable

*Experience of leading Teams
*Previous NHS Experience
*Knowledge of patient systems

Additional Criteria

Essential

*Be flexible as part of the team to meet needs of the services.
*Confident dealing with people at all levels
*Must be able to demonstrate an understanding of equality and diversity.
*Demonstrate care and compassion.
*Team Player
*Conscientious
*Demonstrate reliability, motivation, and commitment.
*Ability to travel to various Community and hospital sites.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Chelmsley Wood Primary Care Centre

Crabtree Drive

Birmingham

West Midlands

B37 5BU

Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)

Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Chelmsley Wood Primary Care Centre

Crabtree Drive

Birmingham

West Midlands

B37 5BU

Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)