Band 2 Administrator/Clinic Coordinator

Job summary

An opportunity has arisen for an enthusiastic individual to apply for a position as a full-time Administrator/Clinic Coordinator at Birmingham Chest Clinic. Good communication skills and team working are an important part of this post We require someone who is hardworking, methodical, good communication skills, approachable and friendly and will work alongside an already established team.

This is an evolving role and ad-hoc duties will be required.

This post is 37.5 hours per week, Monday - Friday

Main duties of the job

To provide administrative support in scheduling patients appointments for clinics as set by the trust and the clinical speciality, identifying capacity shortfalls. Working with colleagues, other service users and stakeholders to provide an efficient clerical support service and to ensure that this is patient focused, and patients receive a compassionate and professional service. Deal with telephone calls in a professional manner and action queries promptly.

The successful applicant will have a good level of education and be able to demonstrate excellent motivational, organisational and communication skills, while having the ability to stay focused in a busy environment. You will also have good key board skills with a high level of accuracy and the ability to work individually and as part of a team.

In return you can expect to join like-minded people who deliver unequivocal excellence in all aspects of their role. You will be passionate about service delivery and will want to make a difference. You will mirror our Trust values of being Kind, Connected and Bold.

About us

We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:

Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

University Hospitals Birmingham is a Smoke-Free premises hospital.

Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Birmingham Chest Clinic

151 Great Charles Street, Queensway

Birmingham

West Midlands

B3 3HX

Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)

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Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Birmingham Chest Clinic

151 Great Charles Street, Queensway

Birmingham

West Midlands

B3 3HX

Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)

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