Job summary
An exciting and challenging opportunity has arisen for an operations Manager to join the Clinical Delivery Group (CDG) 8A Management team in Respiratory Medicine based at Queen Elizabeth Hospital. The post holder will be joining the CDG at an exciting time where we are focused on our recovery, working on new opportunities to improve our services and overall experience for our patients.
This role will have operational responsibility for Respiratory Medicine; this comprises the delivery of RTT and 2WW performance and quality KPIs, finance -- ensuring value for money and workforce including workforce KPIs, workforce planning and effectiveness of rotas. You will also contribute to strategic planning, levelling up services, for continuous service improvement.
The role demands excellent prioritisation skills, problem-solving abilities and a collaborative approach. You will have experience in management/leadership with an eye for detail and excellent interpersonal skills with proven experience of working operationally in an NHS environment.
You will need to be resilient, flexible to changing daily priorities and remain calm under pressure. In return you will receive an excellent support network, training opportunities and a real chance to excel within a highly motivated team.
The role will provide an insight into multiple pathways and exposure to senior management teams offering an ideal opportunity for development into a senior operational role.
Main duties of the job
The Operations Manager is responsible for promoting the vision and values of University Hospitals Birmingham, leading by example and ensuring that they demonstrate those values in their leadership behaviours and how we support our teams and deliver our services. The Operations Manager is responsible for delivering the Trust's Strategy, within their area of responsibility, incorporating the following:
*Ensuring the standardisation of services across all relevant sites to the best possible level, so that all of our patients experience equally high-quality care.
*Lead on the planning, development and delivery of multi-site services to ensure that there is a common understanding of capacity and demand with clear operational plans to deliver the best in care in the most appropriate settings.
*Leading the development of a sustainable workforce that is fit for the future within their area of responsibility.
*Working with system partners to put in place clinical pathways that care for patients in the most appropriate settings and reducing inappropriate or avoidable demand for acute services.
The Operations Manager will be responsible for all aspects of operational performance within their allocated areas of the CDG whilst maintaining quality standards and for ensuring the implementation and maintenance of good governance arrangements.
About us
We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.
Our commitment to our staff is to create the best place for them to work, and we are dedicated to:
Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.
UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.
University Hospitals Birmingham is a Smoke-Free premises hospital.
Job description
Job responsibilities
*Please Note : For a detailed job description for this vacancy, please see attached Job Description*
Job description
Job responsibilities
*Please Note : For a detailed job description for this vacancy, please see attached Job Description*
Person Specification
Qualifications
Essential
- *GCSE/O Level -- English and Maths Grade C or equivalent
- *Educated to degree level or equivalent management experience.
Experience
Essential
- *Post graduate management experience or equivalent
- *Knowledge obtained through a combination of continuous professional development & training courses.
- *Considerable experience of Knowledge and experience of budgetary management including sound working
- *Knowledge of revenue expenditure, budgets, capital, including forecasting trends.
- *Experience of developing service opportunities, through business planning, monitoring, and leading the implementation of successful change management processes.
- *Evidence of success in the management of a multidisciplinary environment.
- *Evidence of significant achievement and personal contribution to organisation success.
- *Experience of developing and maintaining active partnerships with stakeholders in the development of services.
- *Experience of application of recruitment strategies and workforce development including undertaking skill mix reviews and succession planning.
Desirable
- *Understanding of the changing NHS environment and its impact on service provision and staff.
Additional Criteria
Essential
- *Organisational skills -- able to deliver objectives within an agreed timeframe.
- *Leadership -- highly developed leadership and influencing skills with the ability to enthuse, motivate and involve individuals and teams and have them understand the Trust's and assigned speciality's expectations.
- *Able to build rapport and credibility with senior clinical and managerial teams in the delivery of performance targets, service delivery and change programmes.
- *Strategic and business planning -- able to think and plan strategically, tactically and creatively and gain agreement to relevant plans.
- *Analysis -- proven numeric and analytical skills.
- *Ability to analyse complex problems and to develop practical and workable solutions to address them.
- *Communication --relates to and communicates with all levels of staff.
- *Able to prioritise work in the face of competing demands.
- *Strong sense of personal and team accountability coupled with a clear understanding of the boundaries around delegated authority.
- *Able to collaborate constructively with internal and external partners to create conditions for successful partnership working.
- *Extensive knowledge of practice and policy across a broad range of financial responsibilities
- *Presentation skills -- presents concepts and ideas clearly so that others understand what is being communicated.
- *Political acumen
- *Ability to make independent decisions when appropriate.
- *Excellent verbal and written communication skills.
- *Good presentation skills making use of software packages and an ability to meet the needs of recipients with different levels of understanding.
- *Good presentation skills -- making use of software packages and an ability to meet the needs of recipients with different levels of understanding
- *Ability to understand complex issues, problem solve and propose solutions.
- *Ability to work in a competitive market.
- *A good understanding of clinical governance, risk management and health and safety principles.
- *Clear understanding of the NHS agenda.
- *A commitment to improving patient services through an ability to sustain a clear performance focus on achieving demanding goals.
- *Self-confidence -- states own position on issues; unhesitatingly takes decisions when required within area of authority and commits self and others accordingly.
- *Flexibility -- adapts to ensure achievement of objectives within constantly changing situations and environments.
- *Self-motivated -- possesses high internal work standards, sets stretching yet attainable goals; wants to do things better and to measure progress against targets.
- *Flexibility -- identifies feasible alternative options in planning and decision making, holds different options in focus simultaneously and evaluates their relative pros and cons.
Person Specification
Qualifications
Essential
- *GCSE/O Level -- English and Maths Grade C or equivalent
- *Educated to degree level or equivalent management experience.
Experience
Essential
- *Post graduate management experience or equivalent
- *Knowledge obtained through a combination of continuous professional development & training courses.
- *Considerable experience of Knowledge and experience of budgetary management including sound working
- *Knowledge of revenue expenditure, budgets, capital, including forecasting trends.
- *Experience of developing service opportunities, through business planning, monitoring, and leading the implementation of successful change management processes.
- *Evidence of success in the management of a multidisciplinary environment.
- *Evidence of significant achievement and personal contribution to organisation success.
- *Experience of developing and maintaining active partnerships with stakeholders in the development of services.
- *Experience of application of recruitment strategies and workforce development including undertaking skill mix reviews and succession planning.
Desirable
- *Understanding of the changing NHS environment and its impact on service provision and staff.
Additional Criteria
Essential
- *Organisational skills -- able to deliver objectives within an agreed timeframe.
- *Leadership -- highly developed leadership and influencing skills with the ability to enthuse, motivate and involve individuals and teams and have them understand the Trust's and assigned speciality's expectations.
- *Able to build rapport and credibility with senior clinical and managerial teams in the delivery of performance targets, service delivery and change programmes.
- *Strategic and business planning -- able to think and plan strategically, tactically and creatively and gain agreement to relevant plans.
- *Analysis -- proven numeric and analytical skills.
- *Ability to analyse complex problems and to develop practical and workable solutions to address them.
- *Communication --relates to and communicates with all levels of staff.
- *Able to prioritise work in the face of competing demands.
- *Strong sense of personal and team accountability coupled with a clear understanding of the boundaries around delegated authority.
- *Able to collaborate constructively with internal and external partners to create conditions for successful partnership working.
- *Extensive knowledge of practice and policy across a broad range of financial responsibilities
- *Presentation skills -- presents concepts and ideas clearly so that others understand what is being communicated.
- *Political acumen
- *Ability to make independent decisions when appropriate.
- *Excellent verbal and written communication skills.
- *Good presentation skills making use of software packages and an ability to meet the needs of recipients with different levels of understanding.
- *Good presentation skills -- making use of software packages and an ability to meet the needs of recipients with different levels of understanding
- *Ability to understand complex issues, problem solve and propose solutions.
- *Ability to work in a competitive market.
- *A good understanding of clinical governance, risk management and health and safety principles.
- *Clear understanding of the NHS agenda.
- *A commitment to improving patient services through an ability to sustain a clear performance focus on achieving demanding goals.
- *Self-confidence -- states own position on issues; unhesitatingly takes decisions when required within area of authority and commits self and others accordingly.
- *Flexibility -- adapts to ensure achievement of objectives within constantly changing situations and environments.
- *Self-motivated -- possesses high internal work standards, sets stretching yet attainable goals; wants to do things better and to measure progress against targets.
- *Flexibility -- identifies feasible alternative options in planning and decision making, holds different options in focus simultaneously and evaluates their relative pros and cons.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
