University Hospitals Birmingham NHS Foundation Trust

Band 4 Medical Secretary/Supervisor - Urology

Information:

This job is now closed

Job summary

We are advertising 2 posts for the Urology Department based at the Queen Elizabeth Hospital Birmingham. One is a permanent post and the other is a 12 month fixed term post.

The post holder will provide a comprehensive and efficient secretarial service to the Urology Team at QEHB. It is essential that the post holder exercises initiative and judgement using acquired skills and knowledge, maintaining confidentiality at all times. The post holder will provide an empathic and sensitive point of contact for all service users. The post holder will be responsible for the day to day training and supervision of other secretaries/clerical support workers.

Main duties of the job

The ideal candidate will provide a complete confidential general secretarial service for the department/team. They will provide and receive complex information daily and will need to exercise initiative and judgement based on acquired knowledge and experience when dealing with enquiries of a clinical and non-clinical nature.

You will be expected to provide day to day supervision/training to secretaries/clerical officers, allocating and monitoring work.

You will be required to sort, distribute and prioritise incoming mail, using judgement and experience to take urgent action and which may be passed directly to other areas for action and information. You will also be required to carry out any other secretarial duties including faxing, photocopying, emailing, ordering stationery, maintaining and arranging repair of office equipment where necessary and to provide reciprocal cover for the secretarial team during annual leave and sickness absence.

About us

We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:

Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

University Hospitals Birmingham is a Smoke-Free premises hospital.

Details

Date posted

04 September 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

304-1085774PM

Job locations

Queen Elizabeth Hospital

Mindelsohn Way

Birmingham

West Midlands

B15 2TH


Job description

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Job description

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Person Specification

Qualifications

Essential

  • *Good General Education (eg. GCSE English and Maths A-C) GCSE Level 9-4
  • *Business Administration NVQ level 3 or equivalent experience in a clerical environment

Experience

Essential

  • *Experience of working as a Secretary
  • *Experience of dealing with the Public/Customer Service experience
  • *Experience of working with arrange of Microsoft Office packages (eg Word, Excel and Outlook)
  • *Experience of using IT systems
  • *Good organisational skills
  • *Able to use own initiative and deal with the unpredictable
  • *Able to work under pressure and to multi-task
  • *Able to work to deadlines

Desirable

  • *Experience of working in a busy environment
  • *Experience of working in Healthcare

Additional Criteria

Essential

  • *Work effectively and flexibly as part of a team to meet the needs of the service
  • *Confident in dealing with people at all levels
  • *Must be able to demonstrate an understanding of equality and diversity
  • *Mature open and flexible approach to work
  • *Demonstrates care and compassion
  • *Good inter-personal and communication skills
  • *Team player
  • *Conscientious
  • *Demonstrates reliability, motivation and commitment
  • *Ability to travel to multiple sites

Desirable

  • * Ability to work under pressure and deal with stressful situations
Person Specification

Qualifications

Essential

  • *Good General Education (eg. GCSE English and Maths A-C) GCSE Level 9-4
  • *Business Administration NVQ level 3 or equivalent experience in a clerical environment

Experience

Essential

  • *Experience of working as a Secretary
  • *Experience of dealing with the Public/Customer Service experience
  • *Experience of working with arrange of Microsoft Office packages (eg Word, Excel and Outlook)
  • *Experience of using IT systems
  • *Good organisational skills
  • *Able to use own initiative and deal with the unpredictable
  • *Able to work under pressure and to multi-task
  • *Able to work to deadlines

Desirable

  • *Experience of working in a busy environment
  • *Experience of working in Healthcare

Additional Criteria

Essential

  • *Work effectively and flexibly as part of a team to meet the needs of the service
  • *Confident in dealing with people at all levels
  • *Must be able to demonstrate an understanding of equality and diversity
  • *Mature open and flexible approach to work
  • *Demonstrates care and compassion
  • *Good inter-personal and communication skills
  • *Team player
  • *Conscientious
  • *Demonstrates reliability, motivation and commitment
  • *Ability to travel to multiple sites

Desirable

  • * Ability to work under pressure and deal with stressful situations

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Queen Elizabeth Hospital

Mindelsohn Way

Birmingham

West Midlands

B15 2TH


Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)


Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Queen Elizabeth Hospital

Mindelsohn Way

Birmingham

West Midlands

B15 2TH


Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Hiring Manager

Michelle Price

michelle.price@uhb.nhs.uk

01213715737

Details

Date posted

04 September 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

304-1085774PM

Job locations

Queen Elizabeth Hospital

Mindelsohn Way

Birmingham

West Midlands

B15 2TH


Supporting documents

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