Band 5 Office Manager - Supportive and Palliative Care

University Hospitals Birmingham NHS Foundation Trust

This job is now closed

Job summary

An exciting opportunity has arisen for an Office Manager within the Supportive and Palliative Care Team. The post holder will provide comprehensive administrative support to the Lead Nurse for the service. The post holder will be a key member of the team and will also provide managerial support for the Team Secretaries that are currently in post by completing regular appraisals, 1:1 meetings and sickness reviews. The post-holder will be a trustworthy, organised, and enthusiastic individual with significant previous administrative experience. This is a rewarding role where no two days are the same.

The post holder will primarily be based at the Queen Elizabeth Hospital site; however, the team does cover the Heartlands, Good Hope and Solihull Hospital sites and the post holder may be required to work and attend meetings on either of those other sites.

This is a 37.5 hour post

Interview date: 30th September 2024

For any enquiries relating to the role please contact Sharron Griffiths, Lead Nurse or Clare Gadd, Matron.

Main duties of the job

Main duties of the job:

-PA to Lead Nurse/Divisional Matron

-Line Management of Team Secretaries

-Diary management, booking and arranging meetings, taking minutes and distributing these

-Raising purchase orders on the Trust's finance system

-Typing of HR letters

-Ordering

-Adhering to confidentiality

-Assisting with recruitment and completion of relevant HR forms

-Assisting with Allocate/ Healthroster (Trust system)

-Keeping and updating a record of staff training

-Other general office duties

About us

We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:

Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

University Hospitals Birmingham is a Smoke-Free premises hospital.

Date posted

28 August 2024

Pay scheme

Agenda for change

Band

Band 5

Salary

£28,407 to £34,581 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

304-1085416PM

Job locations

Queen Elizabeth Hospital

Mindelsohn Way

Birmingham

West Midlands

B15 2TH

Job description

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Job description

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Person Specification

Qualifications

Essential

*Degree in Business Administration or relevant subject or equivalent experience and training

Experience

Essential

*Experience of dealing with the Public/Customer service experience
*Experience of working in an Administrative role with a proven track record of problem solving and managing a team of staff
*Experience of managing complex diaries using own judgement when dealing with conflicting appointments and priorities
*High proficiency of working with a range of Microsoft Office packages (eg. Word, Excel and Outlook)
*Experience of working in a busy environment working independently and exercising judgment and decision making skills

Desirable

*Experience of using IT systems
*Experience of working in Healthcare

Additional Criteria

Essential

*Work effectively and flexibly as part of a team to meet the needs of the services
*Confident in dealing with people at all levels
*Must be able to demonstrate an understanding of equality and diversity
*Mature open and flexible approach to work
*Demonstrates care and compassion
*Good inter-personal and communication skills.
*Good organisational skills
*Team Player
*Conscientious
*Demonstrates reliability, motivation and commitment
*Ability to travel to multiple sites
*Ability to work under pressure and deal with stressful situation

Person Specification

Qualifications

Essential

*Degree in Business Administration or relevant subject or equivalent experience and training

Experience

Essential

*Experience of dealing with the Public/Customer service experience
*Experience of working in an Administrative role with a proven track record of problem solving and managing a team of staff
*Experience of managing complex diaries using own judgement when dealing with conflicting appointments and priorities
*High proficiency of working with a range of Microsoft Office packages (eg. Word, Excel and Outlook)
*Experience of working in a busy environment working independently and exercising judgment and decision making skills

Desirable

*Experience of using IT systems
*Experience of working in Healthcare

Additional Criteria

Essential

*Work effectively and flexibly as part of a team to meet the needs of the services
*Confident in dealing with people at all levels
*Must be able to demonstrate an understanding of equality and diversity
*Mature open and flexible approach to work
*Demonstrates care and compassion
*Good inter-personal and communication skills.
*Good organisational skills
*Team Player
*Conscientious
*Demonstrates reliability, motivation and commitment
*Ability to travel to multiple sites
*Ability to work under pressure and deal with stressful situation

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.