Band 3 Medical Secretary-Chest Clinic

University Hospitals Birmingham NHS Foundation Trust

This job is now closed

Job summary

To provide secretarial support to consultants and their teams with particular responsibility for typing clinic letters, general correspondence, minutes and reports. To provide administrative support to the department/Clinical Team. The post holder will provide an empathic and sensitive point of contact for patients/relatives and carers, undertaking work under the direction of the Office Manager

Main duties of the job

To type letters, emails, reports, and minutes of meetings. To exercise initiative and judgement based on acquired knowledge and experience when dealing with enquiries. Receiving and dealing with telephone enquiries as appropriate. To maintain diaries as required, input and look up data on Trust IT systems in accordance with Trust policy. To ensure that the post is opened daily and dealt with accordingly and arrange meetings and appointments as necessary. To manage clinics on a daily for clinician's, booking, rescheduling appointments and cancelling clinics as necessary. To have good typing and communications skills.

About us

We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:

Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

University Hospitals Birmingham is a Smoke-Free premises hospital.

Date posted

12 June 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

304-50853YS

Job locations

Birmingham Chest Clinic

151 Great Charles Street, Queensway

Birmingham

West Midlands

B3 3HX

Job description

Job responsibilities

*Please Note : For a specific detailed job description for this vacancy, please see attached Job Description*

Job description

Job responsibilities

*Please Note : For a specific detailed job description for this vacancy, please see attached Job Description*

Person Specification

Qualifications

Essential

Good General Education (e.g. GCSE English and Maths A-C)
RSA level II or equivalent experience
Business Administration NVQ level 3 or equivalent experience in a clerical environment

Experience

Essential

Experience of dealing with the Public/Customer service experience
Experience of working with a range of Microsoft Office packages (eg. Word, Excel and Outlook)
Experience of using IT systems

Person Specification

Qualifications

Essential

Good General Education (e.g. GCSE English and Maths A-C)
RSA level II or equivalent experience
Business Administration NVQ level 3 or equivalent experience in a clerical environment

Experience

Essential

Experience of dealing with the Public/Customer service experience
Experience of working with a range of Microsoft Office packages (eg. Word, Excel and Outlook)
Experience of using IT systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.