Band 4 Ophthalmology Operational Assistant/Failsafe – Hub

Job summary

A fantastic fixed term; 12 month opportunity has arisen for an enthusiastic administrator to support the ophthalmology operational management team at UHB. You should meet the essential requirements outlined in the job description. We require a dynamic individual to effectively communicate with a people at all levels, both internally and externally. You will have a professional communication style, work closely with senior managers, clinical leads, senior nursing leads, operational management teams, medical secretaries, and other departments. You will be able to manage and prioritise a highly detailed and complex workload and respond well under pressure. Attention to detail is a must. You will be proficient on Excel. An understanding of performance waiting times; Cancer Waiting Times, 18-weeks RTT will be an advantage. You will have a flexible approach. You will respond quickly to operational issues and unforeseen challenges that require immediate resolution to support continued and smooth running of our services. To be considered for this role you should have a minimum of 3-years' experience as an administrator. You will be educated to GCSE Grade C or recognised equivalent in English Language and Maths. The successful candidate will be required to work cross site at Heartlands, Good Hope and Solihull Hospital sites. For more information please contact Vikki Marsden, Operations Manager, Ophthalmology; vikki.marsden@uhb.nhs.uk

Main duties of the job

*Supporting the department with achievement of national targets

*Clinic and theatre cover and utilisation and associated clerical work

*Maintaining departmental Excel spreadsheets

*Validating patient tracking lists

*Running reports and gathering data

*Capacity forward look reports using Trust systems and Excel

*Liaising with other teams within the Trust to ensure patient pathways are adhered to and patients are seen in a timely manner

*Occasionally will need to deputise at for operations manager

About us

We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:

Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.

University Hospitals Birmingham is a Smoke-Free premises hospital.

Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Trustwide

Mindelsohn Way

Birmingham

West Midlands

B15 2TH

Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)

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Employer details

Employer name

University Hospitals Birmingham NHS Foundation Trust

Address

Trustwide

Mindelsohn Way

Birmingham

West Midlands

B15 2TH

Employer's website

https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)

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